5/5
GoogleRating only, no written review.
Agent replied · 26 July 2024
Thank you for the five-star review! ⭐⭐⭐⭐⭐
Trusted Agent profile
Verified
Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
Buyers7 reviews
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Our offices
Brockenhurst's six offices, most reviewed first. Each has its own page.
- Brockenhurst Andover1-3 London Street, SP10 2NU367 reviews · 362 on Google (4.6)15 in the last 90 days
- Brockenhurst Ludgershall9 Tidworth Road, SP11 9QD242 reviews · 242 on Google (4.6)9 in the last 90 days
- Brockenhurst OakleyThe Old Post Office, Rectory Road, RG23 7LJ222 reviews · 222 on Google (5.0)0 in the last 90 days
- Brockenhurst Basingstoke8 Buckland Parade, RG22 6JN181 reviews · 173 on Google (4.7)16 in the last 90 days
- Brockenhurst WhitchurchKingsley House, Market Place, RG28 7BH87 reviews · 87 on Google (4.6)3 in the last 90 days
- Brockenhurst Overton21 High Street, RG25 3HB69 reviews · 69 on Google (4.6)0 in the last 90 days
Awards
Industry awards
Brockenhurst is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales, South East
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Latest reviews from every Brockenhurst office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGood response..😊😊😊😊😊 …
Agent replied · 26 July 2024
Thank you! 😊 If you need any further assistance, feel free to ask! …
5/5
GoogleAndy and his team went above and beyond in helping buy our new home. Would definitely recommend Brockenhurst
Agent replied · 26 July 2024
Thank you for a lovely review Barbara. After a few years of trying to find 'the perfect one', I'm glad we got there in the end and we have exchanged today! I'll see you Monday to help you get a few bits in the garden, all in readiness for the actual move and key handover on Tuesday! Thank you again and warm regards, Andy.
5/5
GoogleAndy and Karen have been brilliant helping us through a difficult time, selling our Mums house after she has gone into a Care Home
Agent replied · 26 July 2024
Hi Clive, thank you so much for a great review. I'm so pleased that we've got the house sold for your Mum and the family, and I hope your Mum has settled in at her care home. Karen and I really appreciated the biscuits too yesterday, that was a lovely gesture on top of this review. Thank you again so much for selecting us to work with you. We're here if ever you need us in the future. Best wishes, Andy, Karen and Conor.
5/5
GoogleI would give 10 stars if I could. Andy is simply the best. From keeping in constant touch throughout the whole process, advising and supporting us every step of the way in our house sale and then going above and beyond with helping us in the final stressful stages. You will not find anyone better.
Agent replied · 26 July 2024
Thank you Avril for your wonderful review. The team and I are touched by your feedback... and the delicious cakes and the card really made our day last week (I promise I did share them!). I am delighted for you and Chris and I wish you both the very best with your exciting next chapter. If you need any advice along the way with your purchase, please feel free to give me a call at any time... And you're not allowed back in Oakley without popping in to see me for a cuppa! Warm regards, Andy & the team.
5/5
GoogleAndy McElligott was absolutely amazing in the help he gave us. He was the only agent we saw to be fully prepared with information, professional, engaging and made the experience so easy for us. if you want above and beyond service, I couldn't recommend Andy and Brockenhurst more.
Agent replied · 26 July 2024
Hi Emma, Thank you so much for your positive review. It's been a pleasure to help you and I'm so glad you are well on your way to purchasing a beautiful home. Best wishes, Andy.
5/5
YellAdam
Thank you Adam for your professional service you gave us last Friday when viewing a property. I'm sure you will have a very good career ahead of you Keep up the good work
5/5
GoogleSarah and her team have been very supportive all the way through our sale. If they couldn't take my call they would always call me back and kept me updated throughout. Even when the first sale fell through they were very upbeat and kept us very positive Thank you Sarah and Team
5/5
GoogleVery good service, 8 weeks from signing up with Brockenhurst in Whitchurch to completion. We had a tight time line and Sarah had buyers lined up before the property even went online, very competitive rates compared to others. Thanks to the team for all their efforts!
5/5
GoogleReally good service throughout our house buying process. Sarah and Karen were great when we were looking for a new house, found us plenty of options and kept us up to date throughout. Once we had an offer accepted Jo was also brilliant in helping us get through to completion and dealing with any issues with solicitors etc. Thanks again for all your help!
5/5
GoogleSarah was determined to find our next home as she knew we had been looking for several years. She was a great help and gave her vision of each place we saw. It was really useful to tap into her experience. She did find us our home too. Jo the move manager has been helping us with the next stage of the purchase. She is attentive, efficient and thorough and we appreciate her regular contact particularly at this difficult time in lockdown. Over all a great service so far.
5/5
GoogleBrockenhurst has been extremely helpful and attentive with setting our minds at ease at the end of our tenancy and answering all manner of questions to help us through the journey. …
5/5
GoogleI have just rented a property in Whitchurch via Brockenhurst, and I dealt with Hannah the whole way through. Unbelievably competent and efficient, everything was completed on time and with great communication. Really can’t overstate just …
5/5
GoogleI have rented a few properties over my adult life and Brockenhurst Lettings have been the best agents I have ever had. …
5/5
GoogleEmma smith showed me and my builder great respect.she was prompt for our appointment very helpful in answering questions and said if there was something she couldn’t answer straight away she would find out and respond ASAP.I found Emma to be very positive and polite and I personally think she is a major part off your team.congratulations regards peterlort
Agent replied · 26 July 2024
Delighted to hear Emma provided respectful, prompt, and informative service. Your recognition of her as a key team member is much appreciated. Thank you, Peter, for your kind words!
5/5
GoogleWe have had a great experience with Joan and Jo from Brockenhurst Estate Agents in Oakley. Joan really listened to what we were looking for and was able to suggest some lovely houses to view that might suit us. We are now in the process of buying one that she brought to our attention. Jo provided excellent support once our offer was accepted and guided us through the buying process. She was always happy to answer any and all questions we had which was wonderfully reassuring.
Agent replied · 26 July 2024
Thank you for sharing your wonderful experience with Brockenhurst Estate Agents in Oakley. We're delighted to hear about the excellent service you received from Joan and Jo. It's fantastic to know that Joan took the time to truly understand your needs and was able to suggest properties that aligned with your preferences. Finding the right home is crucial, and we're thrilled that Joan's attentiveness led you to a property you're now in the process of buying. We're equally pleased to hear about Jo's support during the buying process. Her willingness to answer all your questions and provide guidance demonstrates our commitment to making the property buying journey as smooth and reassuring as possible for our clients. Your feedback is invaluable to us, and we'll make sure to pass along your kind words to both Joan and Jo. We hope the rest of your buying process goes smoothly, and we look forward to seeing you settled in your new home. Thank you again for choosing Brockenhurst Estate Agents. We're here if you need any further assistance.
5/5
GoogleFrom the first meeting with Andy it was clear he was an agent who really followed the market in great detail; who understood how to sell his services to us, using research and substantial knowledge; and who also had an ability to adapt his selling technique to his clients (and thus our potential buyers) He immediately struck us as someone we could trust and has drive and outstanding energy. He didn’t disappoint during the marketing or selling process. Even in the complex situation which we faced he gave us his time generously, was responsive, thoughtful, considered and had great insights to share. Would not hesitate to recommend him.
Agent replied · 26 July 2024
Hi Paul, thank you for your wonderful review. I am delighted we got there in the end. Best wishes, Andy.
5/5
GoogleAndy McElligot has been great. We didn't use Brochenhurst ourselves, however, even though we were not a client of his, when dealing with Andy he has given us lots of really helpful advice and support. He has phoned us about houses he has coming on and it's clear that understands what we are after. When attending viewings that have been run by them, he and his colleagues have been extremely professional, friendly and very prepared. They also know all the answers to any questions about the houses we have viewed.
Agent replied · 26 July 2024
Hi Leanne, Thank you for your positive review. I wish you the very best with the purchase of your current home, if I can ever be of any more help, please do not hesitate to get in touch. Andy.
5/5
GoogleFrom the first time we met Andy we knew we were in safe hands. He and his team worked with us throughout, but Andy was the positive energy force that secured the initial deal, saw us exceed our expectations on the sale and then worked with us every step of the way through exchange and completion. Buying a house has so many twists and turns before you get into your new home, but Andy has the charm, knowledge and skills to work with everyone involved and see you get their efficiently and still smiling, . I would recommend him every day of the week and twice on Saturday and Sunday! Paul
Agent replied · 26 July 2024
Hi Paul, It's been a pleasure to work with you and I'm delighted you are happy in your new home. Thank you for the positive review. Andy.
5/5
GoogleEvery 6 months I have my inspection done by Paula Holywell who always makes me feel familiar in a way that is very welcome when you are letting someone roam around your house, a lovely lady who also gets the job done completely efficiently …
5/5
GoogleWe rented through Brockenhurst for just over 2 years. At first the service wasn't great with the original lettings team, but then I was put in contact with Paula Holewell. She was brilliant, a very lovely, kind and gentle person who is an …
5/5
GoogleI can't fault the experience i've had with Brockenhurst as a lettings agent, particularly the service provided by Paula who is always super responsive, helpful and reassuringly listens to any problem/issues that arise and deals with it …
5/5
GoogleMy representative Paula from the Andover branch is a real “trooper.” I have always found her to be very warm and understanding. It is a compliment to your organisation to have a rep who listens. I have never found Paula the …
5/5
GoogleRented my home through Brockenhurst Lettings and Hannah (yes I giggled at that too!) has been professional, helpful and friendly throughout. I know I am welcome to go back to them with any enquiries I may have and had a …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Brockenhurst
Which Brockenhurst office has the most reviews?
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
Where are the Brockenhurst offices?
The six Brockenhurst offices, by town:
- Andover: 1-3 London Street, Andover, SP10 2NU
- Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
- Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
- Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
- Overton: 21 High Street, Overton, RG25 3HB
- Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Has Brockenhurst won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.
