Trusted Agent profile
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★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Brockenhurst's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleWe chose Brokenhurst to sell our home after a really impressive sales pitch from Clare. Our concerns as first time sellers were made clear to Clare on her visit and we told her communication was the main reason for our decision to use their …
5/5
GoogleFrom my initial inquiry, I really want to emphasise my gratitude for the effort and generosity to the team at Brockenhurst, especially Donna, who I want to give a special shout out. Very friendly and helpful in her approach and made me …
5/5
GoogleVery prompt reply to my request to visit two properties via Rightmove, the two visits were scheduled for my day of choice and the extremely well handled., couldn’t recommend them enough. Adam was extremely professional and a delight to deal …
5/5
GoogleRecommended by a friend, Brockenhurst came to provide a valuation on my house. I was impressed by Clare's (the agent ) professional but friendly approach. The knowledge of the current local market influenced my decision to sign up without …
5/5
GoogleJust accepted an offer on our property through the Andover office. Excellent and informative service received throughout. …
5/5
GoogleOur viewings with Adam were lovely and relaxed; he was professional, friendly and informative, and after the viewings he followed up with us as promised. What was particularly nice and impressive was his diplomacy around financial …
5/5
GoogleSo pleased with the service provided by brockenhurst. Really professional and friendly, i felt as though I could approach them with any queries and they would assist me to the best of their ability. They managed to sell my house within a …
5/5
GoogleWe have had a very pleasant experience with Brockenhurst, Andover. Andy was extremely helpful & forthcoming throughout as well as very clear and concise with his explanations and information. Andy & the team took their time with us & never …
5/5
GoogleAdam dealt with our sale and was extremely professional, courteous and cheerful at all times, keeping us informed of progress. Adam's maticulous approach made sure he was fully aware of our property and he displayed enthusiasm selling our …
5/5
GoogleI would highly recommend Brockenhurst estate Agents if you are thinking of selling a property or entering into a rental agreement. From the first phone call I have found that Brockenhurst have always been given the time to understand my …
5/5
GoogleWhile looking for a flat in Andover, I recently spoke to Adam at Brockenhurst. He asked me what sort of place I was looking for and immediately had a property in mind, he asked my availability and within a few hours had arranged a viewing …
5/5
GoogleWe have received excellent service from Andy at Brockenhurst. He has been communicating with us every step of the way and has worked very hard to find us a buyer very quickly. His diligence and in- depth knowledge of the market are very …
1/5
GoogleIt hasn't been a great experience. We had to get them to correct Rightmove details several times including making it clear where our house actually was. It was then all ok up to the point we accepted an offer. Despite the process being …
Hello John and thank you for your feedback. Obviously we’re disappointed that you’ve only given us one star but we accept … More
1/5
GoogleThink twice before selling your property with this agent. We drove an hour-and-forty minutes, during a weather warning, to attend a …
Hello Graham and thank you for taking your valuable time, to review us so constructively and honestly, online. Ordinarily, we review and then discuss any critical feedback which we receive, … More
5/5
GoogleA perfect mix of professionalism and friendliness, They tell you what should be done, tell you when and how it will be done, and deliver. Can’t fault them at all …
5/5
GoogleThroughout the process of our house purchase we have been extremely impressed by the pro-activeness, responsiveness, personable nature, and willingness to 'go the extra mile' by Andy and his team. This, combined with a use of modern …
1/5
GoogleThe whole team at Brockenhurst Andover and Whitchurch lie and deceive from start to finish. Matt is the son of the company director David Griffiths who smarms his way through only to then two weeks after putting in the market tells you to …
1/5
GoogleI would not recommend this estate agent. When initially valuing our property the agent valued it at £130k, after 1 week because it had not sold they tried to convince us to drop the price down to £110k, a drop of £20k after one week!, they …
5/5
GoogleAdam Eaton showed us round a house in Andover and from the start he was polite, professional and knowledgeable. He phoned before the appointment to confirm and followed up afterwards. Well done Adam, although we didn’t in the end make an …
5/5
GoogleI can't speak highly enough of Brockenhurst Estate agents in Andover. A friendly, approachable team who obviously communicate well with each other. Whenever I called no matter who answered the phone they knew who I was and were …
5/5
GoogleThroughout the sale of our house, Andy and the team at Brockenhurst have been exemplary estate agents. Their innotive ways of marketing, clever use of social media and first class photography really brought our property to life which …
2/5
GoogleVery stressful house sale with a difficult buyer. I do feel Brockenhurst could have manged the sale better but understand that some things (nasty men) are out of their control. I'm not convinced we got the premium service we were sold and …
5/5
GoogleI have had a very positive experience with Brockenhurst. They valued the property confidently, arranged viewings within a couple of weeks, and obtained an offer just below the asking price from one of the initial viewings. They had a …
5/5
GoogleWe have had exceptional service from Andy and his Team. From the moment we did our first viewing with him to ensuring our chain completed he has been so responsive and attentive. No question or query was ever too small and he always got …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brockenhurst is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Brockenhurst a message.
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
The six Brockenhurst offices, by town:
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.
