Trusted Agent profile
Verified
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Brockenhurst's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAbsolute professionalism with kindness! Paula has completed our annual inspections since moving into our property. Always direct with loverly attitude has answers to your questions . Really loverly lady inspections are a pleasure with Paula .
5/5
GoogleSo far we’ve had a fantastic experience with Crystal from Brockenhurst. She was very friendly right from the viewing. Although there have been delays in our let, (No fault of agents) we have been kept informed at each step and have now signed the tenancy for our perfect home! We would definitely recommend the Lettings team.
5/5
GoogleRating only, no written review.
5/5
GoogleBeing new to the BTL business, Hannah and her team have given us so much useful information and insight, it has been a pleasure dealing with them.
5/5
GoogleReally friendly team, went out of their way to be helpful.
Hi Angela, thank you so much for your comments. I'll pass them onto the team right away.
4/5
GoogleThe whole team at Whitchurch were incredibly helpful and provided a great service. Many thanks.
5/5
GoogleFriendly, professional, Emma had the answers to our questions, and she gave us a lot of helpful info. Highly recommended
Antonio, thanks for leaving this review. It's good to see that you've had a great experience with Emma. She'll be pleased to hear your feedback.
5/5
GoogleAmazing Agent, in particular Sarah is determined to achieve a sale and keeps you well informed throughout the process
5/5
GoogleI was recently shown around a property by Emma who was very professional and knowledgeable about the house and local area. She has since been very good with communication and any follow-up questions we have had. Would highly recommend.
5/5
GoogleI had two viewings with Emma at Brockenhurst, and I found the whole experience smooth, hassle free, pressure free and informative. She really knew her stuff, was timely, friendly and informative and generally just everything you could possibly hope for when viewing a house. Highly, highly recommended!
Alex, thank you so much for your feedback. We're really pleased to hear you've had a great experience with Emma and she'll be delighted to read your comments.
5/5
GoogleRating only, no written review.
5/5
GoogleHad a nice coffee & granddaughter enjoyed her ice-cream
5/5
GoogleWe were met at the door by Amy Cooper . Friendly and informative she was able to answer all our questions, whilst walking us through the property. How refreshing to be shown around by such a professional. Well done Brockenhurst
3/5
GoogleRating only, no written review.
5/5
GoogleBest estate agent in Andover by far, highly recommend.
5/5
GoogleVery professional service, friendly staff, keep you updated everyday re your purchase
5/5
GoogleVery impressed with the service that Matt provided, very personable and efficient. Sold our property within 24 hours.
5/5
GoogleFound my perfect house with help from andover Brockenhurst. Clare was supportive and utterly professional. Highly recommended
5/5
GoogleWe are using Brockenhurst for the letting of our rental properties. Service has been speedy and efficient! Wouldn’t hesitate to recommend using them for all your property needs!
5/5
GoogleClare and her team were very professional and experienced with the speedy sale of our property. The kept us fully informed at all times through the process and made our selling experience stress free. Thank you Brockenhurst.
5/5
GoogleWould definitely recommend anyone wanting to sell/buy a property to contact Matt Griffiths at Brockenhurst Estate Agents, Andover. He and his team were very professional and worked extremely hard in helping us secure our bid for a property and during the process that followed. They far exceeded our expectations.
5/5
GoogleWorking with Clare, Adam & Matt has been great. They have been pleasant, patient and very helpful. It has been a real pleasure working with them to sell my property. I would recommend Brockenhurst to anyone wanting to sell their property with the least amount of stress & hassle.
5/5
GoogleSarah and her team have been brilliant. Great communication. Working hard on our behalf getting us a buyer within 3days. Experience so far very good
5/5
GoogleWe have been purchasing a house in Whitchurch and working closely with Alisha. She has been an absolute pleasure, she is very hard working, always willing to offer an idea and always at the end of the phone when needed. Thank you so for all your help.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brockenhurst is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Brockenhurst a message.
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
The six Brockenhurst offices, by town:
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.
