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Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

4.7

★★★★★ Excellent

1,167 reviews across 6 offices and 3 platforms

brockenhurst.info

Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,154

Reviews on Google

All 6 offices

Yell logo

1.8 / 5

5

Reviews on Yell

All 6 offices

The Trusted Agent logo

4.9 / 5

8

Reviews on The Trusted Agent

All 6 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brockenhurst's six offices, most reviewed first. Each has its own page.

Latest reviews from every Brockenhurst office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Since meeting Sarah and the team they have been absolutely outstanding. Professional, polite and nothing was too much trouble. They advised on how to present the property for sale, the best method of marketing it which achieved five offers over the asking price. They were with us through the whole process right up to completion and only to happy to advise and help with any questions we might have. We would have absolutely no hesitation in recommending Sarah and the team to anyone selling a property or using them again.

Alec · 22 August 2022 · Brockenhurst Overton

Agent replied · 26 July 2024

Thank you for your fantastic review! We're delighted to hear that Sarah and the team provided outstanding service, helping you achieve excellent results. Their professionalism and support throughout the process mean a lot to us. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

Nikki and Peter Martin We have just bought our first house through Brockenhurst Overton and cannot thank Alisha and the team enough for the service they provided. Alisha has been a pleasure to deal with throughout the entire process and was always quick to respond and helped with any questions! She made the whole process of buying our first house less stressful. A shining example of professional, friendly and efficient customer service, we would recommend buying or selling through Brockenhurst.

Nikki · 22 August 2022 · Brockenhurst Overton

Agent replied · 26 July 2024

Thank you, Nikki and Peter! We're thrilled to hear that Alisha and the team provided excellent service during your first home purchase. Alisha's prompt responses and helpfulness made the process less stressful for you. We appreciate your recommendation and are glad to have made your experience positive!

5/5

Google

Sarah has been absolutly fantastic throughout the entire process often going above and beyond. I can't say I was the easiest of clients following a bad experience we had as a buyer by another local estate agent, so you could say I needed abit more reassurance. Sarah made the process a smooth one and not at any point was I paranoid this might fall through. We received a sales memo 20th October and exchanged today. Great experience and cannot fault them! Thank you so much Brockenhurst!

Emma · 3 August 2022 · Brockenhurst Whitchurch

1/5

Google

I booked an appointment to have a viewing today. They assured me on 3 calls that I would be the first person to view, as the tenants would not be out until end of last week. The earliest viewing was the 15.11.2021. I ring up to confirm after seeing ad says let agreed. Took no responsibility and said nothing they could do and that I should have been told. Appalling service and have now left me without a place to live.NegativeQuality, Professionalism

Matthew · 27 July 2022 · Brockenhurst Andover

5/5

Google

Brockenhurst lettings has delivered a very smooth service for us. Paula is excellent - very professional and friendly!

Thomas · 27 July 2022 · Brockenhurst Whitchurch

5/5

Google

Such brilliant service from Alisha, wishing every estate agent had her professionalism and customer service. Wouldn't hesitate to recommend if you're looking to buy or sell.

Chloe · 27 July 2022 · Brockenhurst Whitchurch

5/5

Google

Sarah has been absolutly fantastic throughout the entire process often going above and beyond. I can't say I was the easiest of clients following a bad experience we had as a buyer by another local estate agent, so you could say I needed abit more reassurance. Sarah made the process a smooth one and not at any point was I paranoid this might fall through. We received a sales memo 20th October and exchanged today. Great experience and cannot fault them! Thank you so much Brockenhurst!PositiveResponsiveness, Professionalism

Emma · 27 July 2022 · Brockenhurst Whitchurch

2/5

Google

Tried to buy a house through brockenhurst estate agent but what a waste of time. First time, sold house to someone else just before depositing funds and second time, they promised to call me back but never did. For buying property, I’d rather choose another agents if available.NegativeResponsiveness

Hira · 27 July 2022 · Brockenhurst Ludgershall

5/5

Google

Used Brockenhurst Estate agents who helped us find our new home. So grateful for the service received by Hannah and her colleagues. Would not hesitate to recommend their service

Tara · 27 July 2022 · Brockenhurst Ludgershall

5/5

Google

Top class work from Abigail, great communications and clear messaging, an absolute pleasure to work with, quick responses and no problems, huge thanks to make the process easy

Kane · 21 July 2022 · Brockenhurst Overton

5/5

Google

Rating only, no written review.

Jenny · 21 July 2022 · Brockenhurst Overton

5/5

Google

Many thanks to Abigail for everything that she did to secure our purchase. We are hugely appreciative of all of her support but I particularly want to thank her for finding the property in the first place. I doubt it would ever have happened if it wasn’t for her introducing us to the vendor at a point when the house was not yet back on the market following COVID-19 lockdown.

Andy · 21 July 2022 · Brockenhurst Overton

5/5

Google

Rating only, no written review.

CRAIG · 21 July 2022 · Brockenhurst Overton

5/5

Google

Cracking service and would easily recommend

Neil · 21 July 2022 · Brockenhurst Overton

5/5

Google

Very good service would recommend dobson estate

Maureen · 21 July 2022 · Brockenhurst Overton

5/5

Google

I would have no hesitation in using this estate agent again. The service that my agent (James) provided was excellent. He found me a buyer within a few days of going onto the market and achieved the full asking price. Regular updates and an enthusiastic approach to working has made the process of selling my home as stress free as possible,

Karen · 10 July 2022 · Brockenhurst Oakley

Agent replied · 10 July 2026

Thank you for choosing EweMove Estate Agents in Tadley & Thatcham to sell your home. We are delighted you were happy with the service you received and that you would recommend our service to others.

5/5

Google

James looked after the sale of our property from day 1 and he did it superbly. He was always available to give us excellent advice on not only our sale but also the purchase of our next house. I really can't recommend this service enough.

Natalie · 10 July 2022 · Brockenhurst Oakley

Agent replied · 10 July 2026

Thank you so much, Natalie. I am really pleased that we did such a great job for you and thank you for your business. Wishing you all the best in the new abode.

5/5

Google

We recently brought a house through Ewe Move with the amazing James. As first time buyers we had no idea what we were doing or what to expect but James went above and beyond to help and support us throughout the whole process. We are so grateful we were able to have this support and easy communication to make the process much easier. I would highly recommend James at Ewe Move. Thanks again :)

Sarah · 10 July 2022 · Brockenhurst Oakley

Agent replied · 10 July 2026

Thank you for taking the time to leave a review and for all your kind words, I am glad you had an amazing experience dealing with myself and the team at EweMove Tadley. It was a pleasure working with you both, getting you moved into your first home. Wishing all the very best in your new home. Kind regards James.

5/5

Google

James Cramp sets the standard for estate agency services. He added value at every step of the way for us; for example advising us on our own purchase when we’d only hired him to sell our property. The quality of his photography and careful, considerate management of interested buyers meant that we had numerous qualified offers within days of listing. And his genuine interest and support throughout the challenging conveyancing process exceeded expectations. We would highly recommend James to anyone looking for a great service.

Denise · 10 July 2022 · Brockenhurst Oakley

Agent replied · 10 July 2026

Thank you so much Denise for a great review. It was a pleasure working with you both, I am pleased you were happy with the service that we provided. I hope you are both settling in to your new home and enjoying the area. Thanks again and best wishes, James and the team, EweMove.

2/5

Google

Tried to buy a house through brockenhurst estate agent but what a waste of time. First time, sold house to someone else just before depositing funds and second time, they promised to call me back but never did. For buying property, I’d rather choose another agents if available.

Diamond · 1 July 2022 · Brockenhurst Ludgershall

5/5

Google

Very professional, We managed to get a rental property very quickly. Brockenhurst were very responsive and knowledgeable.

Nikki · 1 July 2022 · Brockenhurst Ludgershall

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Brockenhurst is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Brockenhurst

Which Brockenhurst office has the most reviews?

Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.

Where are the Brockenhurst offices?

The six Brockenhurst offices, by town:

  • Andover: 1-3 London Street, Andover, SP10 2NU
  • Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
  • Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
  • Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
  • Overton: 21 High Street, Overton, RG25 3HB
  • Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

Has Brockenhurst won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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