Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI would recommend Andy to sell your house and find your forever home. He understood my brief and came up with several choices. He was very patient with me and got my choices spot on. I’m now settled in my new home and have no hesitation recommending him to others. Well done Andy and thank you!
Julie · 24 March 2023 · Brockenhurst Oakley
Agent replied · 26 July 2024
Your recommendation means a lot! Happy to hear Andy perfectly understood your needs and found your forever home. Enjoy your new beginning and thank you for choosing us.
★★★★★ 5/5
GoogleAndrew McElligott gave my partner and I an absolutely fantastic experience when selling our house. His communication throughout the process was second to none and I couldn’t recommend him highly enough. I will most definitely use his services in our next venture!
Josh · 24 March 2023 · Brockenhurst Oakley
Agent replied · 26 July 2024
"Thrilled to hear Andrew McElligott provided an outstanding experience in selling your house. His excellent communication and service are what we strive for. We eagerly await assisting you in your next venture!
★★★★★ 1/5
GoogleWe put an offer on a property, Brockenhurst didn't explain any issues with the seller, and we explained we were ready to move ASAP. We had a 2nd viewing at the property, to be told by the vendor they were in no hurry and kept their …
Lilly · 15 October 2022 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleI am very happy with my experience dealing with Brockenhurst everyone I had contact with was very professional and helpful, everything required was dealt with quickly and I was informed at every stage of progress and a special shout out to …
Laura · 15 October 2022 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleI have to say a big thank you to Hannah and her team for all the help and advice she gave me when I enquired about letting my property. She was able to recommend companies for all my requirements and arranged for them to carry out work. …
Daniel · 15 October 2022 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleRecently started renting a property with Brockenhurst Estate Agents, the whole team are super helpful, responsive and friendly. In my case, we were waiting for our referencing to go through with The Lettings Hub and that was completed a day …
Lydia · 15 October 2022 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleBoth my wife Sarah and myself would like to say a big thank you to Conor for his professionalism and integrity, honesty, character and for putting at ease in the beginning of our process of searching for a new home and also selling our current property.
Conor and his team have been very active in the initial stages of this and we are excited to be working alongside them to complete this hopefully as quickly and painfully as possible in the very competitive market at the moment.
Thank you Conor, Andy, Karen and all the team at the Oakley office.
Kind regards,
Pete and Sarah.
Peter · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you so much Peter and Sarah for your lovely review. I have shared your feedback with Karen and Conor, and we are all so thankful to you for sharing the positive experience that you have had with us so far. We are thrilled to work with you in what is an exciting chapter in your lives, and having looked around your property this week, I think it’s fair to say that the buyer we are going to find for you is going to be very lucky to move in to such a beautifully presented home! Thank you so much again for your kind words. Andy and the team!
★★★★★ 5/5
GoogleBrockenhurst, Terrific! Andy McElligott - Simply the best! In your corner, as it should be!
After seven years (yes, seven years!) of failed attempts to sell my home, we decided to give it one last shot. My property is a 3,000 square feet property and despite being attractive, is a difficult one to market. Because of this, I had tried ALL of the so called “big boys” (and a couple of smaller ones!) who are based in Basingstoke, with their much touted but ultimately useless “London connections”. ALL of them came up short with the London connection, so please don’t be conned! Brockenhurst found our buyer in Oakley and all offers came from people in or close to Oakley! Sure, we received offers on the property in those preceding 7 years, but none of them came close to what these same agents had valued my property at or were ultimately time wasters! Offer in hand, all too frequently the agent would appear to give me the “hard sell”. I remember one store manager “softening me up” for an hour with how tough the market was, and then theatrically throwing me an envelope across our coffee table and telling me that he’d “negotiated” a brilliant deal, the best I’d ever get! He then spent another hour trying to pressure me into taking it! I felt he was not in my corner, but merely trying to land his commission charge! This has NEVER been the case with Brockenhurst.
It was therefore with some trepidation that I plunged back into the market in these troubled Covid times, and even greater trepidation that I selected the smaller “Brockenhurst” agency here in Oakley. To contrast with the above background, let me turn to the Brockenhurst difference. I need not have had ANY worries about history repeating itself, especially with Andy McElligott acting for me.
After an initial valuation by Sarah and some discussions about that, Andy McElligott came to look around and we came to a different and mutually agreed value. Andy immediately set about the most professional and energetic presentation of my property I’ve ever seen, with photographs and video, and we immediately started to get viewings. From the first four viewings, we got three very acceptable offers! These eventually fell away for a variety of reasons, none of which were anything to do with Brockenhurst or Andy. Despite this, Andy and Karen in the Oakley office continued to work tirelessly to find buyers and to help us achieve our sale. I thank them for doing that via this review. Brilliant work both of you which totally paid off, selling in just 82 days.
Throughout, Andy has remained professional, engaged and proactive, but for me, above all, communicative and available. Too often, the only time I heard from an agent was when they wanted to show someone around. I would hear from Andy on a regular basis each week, and when I received the offer that I eventually accepted, Andy was a great sounding board to bounce my thoughts off. He kept everyone involved and engaged. Unlike with other agents, I actually felt like he was in my corner and had MY best interests at heart at all times. There are still some legal issues with my related onward purchase, but again Andy has been a great source of knowledge and advice about how to proceed. We are still waiting on this final unexpected and slightly bizarre legal issue to resolve, but after wise discussion with Andy, we have devised a way forward to help the downward chain to cope with the issues. We now move out on or before March 24th 2022. I am sure that we would not be in this situation without Brockenhurst but especially so if we had been without Andy! Top job!
Seven years, until Brockenhurst came on the scene, then just a shade over 3 months! Without the legal issue it would have been shorter! I cannot thank the Brockenhurst team enough or indeed recommend them highly enough. If you want someone in your corner with YOUR interests at heart, I’ve tried the others and know they are only after commission, use Brockenhurst. They are simply the best!
Geoff · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Dear Geoff and Linda,
Thank you for such a wonderful review. The whole of the Brockenhurst team are so thrilled to see such a positive summary to the service you have received.
The drinks at the Kretzschmar's were a lovely way to celebrate exchanging contracts! I'm glad to see that a couple of bottles are left in the bar ready for the news that you have exchanged on your purchase too!
I've thoroughly enjoyed representing you both. You have been such a joy to work with and, whilst I'll be very sad to see you leave Oakley, I know it's on to a wonderful new home up North which I cannot wait to take you up on your offer to come and visit you once you're settled in!
In the meantime, I know we're not there yet... So I will look forward still to completion. If there is anything else my team and I can do, please do not hesitate to get in touch.
Best wishes and warm regards, Andy.
★★★★★ 5/5
GoogleWe dealt primarily with Conor and the service he provided was outstanding. The level of communication from initial contact, valuation rationale, viewings and the sale ensured the whole process flowed smoothly from start to the completion - down to Conor's timely, open and honest input.
We were genuinely impressed, and would not hesitate to recommend Brockenhurst Oakley.
Steve · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Hi Steve, thank you so much for your positive review. Best of luck with your onward move and thank you again for working with us.
Best, Andy, Conor and the team.
★★★★★ 5/5
GoogleFrom the very first moment we contacted Brockenhurst, we've been blown away by their professionalism, and desire to help us. We've sold our existing house, and bought the new one with them, and both Andy and Karen have gone the extra mile on several occasions to help us, and kept us informed at every step of the process.
We really can't recommend Brockenhurst enough, and would definitely come back again when we move next.
Thanks so much Andy and Karen!
Rebecca · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Hi Becky, thank you so much for your lovely review. Karen and I are thrilled you have secured such a wonderful family home in the village. I do hope you enjoy it as much as the current owners have done in their time. Have a wonderful Christmas and thank you again for sharing such a positive review… I can’t wait to hand over the keys in January! Best wishes, Andy.
★★★★★ 5/5
GoogleA very large thank you to all the team at Brockenhurst for the superb service, their experience and expertise in helping us to sell our fathers house at what was a very difficult time..
Sarah had done her research properly when we first met and gave me the confidence to sign with Brockenhurst but also the back-up during our journey to successfully sell the property to the right buyers ensured that I had made the right decision.
A big thank you to the team, Andy, Conner, David and Karen as well.
Mark
Mark · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Hi Mark,
It's been a real pleasure. Thank you for trusting us and I'm delighted we got there... In the end!
The buyers are so thrilled, they've even brought in a bottle of wine for you as a gesture to celebrate the sale, which I'll drop by yours in the next few days.
Thank you so much again and I'm so thrilled everything ended successfully.
Best wishes, Andy and the team.
★★★★★ 5/5
GoogleWe recently purchased our family home through Brockenhurst. What a breath of fresh air it was to deal with Andy and Karen who could not be more different to the usual estate agent stereotypes and really care about their clients. We felt that both the offering and purchasing was dealt with honestly and transparently. They were responsive to queries and ultimately helped to make the transaction very straightforward. Would not hesitate to recommend them or use them in the future.
Charlotte · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you Charlotte for your lovely review... this has made our day! We wish you and your family a very happy Christmas in your beautiful new home. Take care and best wishes, Andy.
★★★★★ 5/5
GoogleWe have been so impressed with the service we have received from Andy and his team at Brockenhurst in Oakley when selling my my Mother’s family home. From the initial meeting to the completion date Andy went above and beyond to ensure all went smoothly and professionally. Andy was a warm and professional person who made us all feel we were in safe hands and sensitively managed the selling of our beloved family home with a personal touch.
We cannot recommend Andy and his wonderful team enough , they are all outstanding!
Lisa · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you Lisa for your wonderful review. It has been a pleasure to deal with you and your family, in particular your lovely Mum! I hope you all have a fantastic Christmas. Best wishes, Andy and the team!
★★★★★ 5/5
GoogleAndy and his team at Brockenhurst in Oakley were great throughout the whole process for both our house sale and purchase.
A lovely team that were more than happy to go above and beyond to support you when making an extremely important purchase, they genuinely care about the story behind the move. Extremely responsive to any queries.
Highly recommend and would use them again if making a future purchase.
Jacqui · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Hi Jacqui,
Thank you so much for reviewing your experience with us. It's been a pleasure assisting you, Stuart and Sam. I can't wait to handover keys next week on to your lovely new home!
If I can be of any more assistance in the meantime, please do not hesitate to give me a call.
Best, Andy.
★★★★★ 5/5
GoogleWe are currently searching for a home in Oakley. Right from the beginning we have enjoyed working with Andy and Brockenhurst. We feel that Andy has a genuine interest in finding us the right home, not just selling us whatever he can.
We have received guidance and advice from Andy and have always found it to hold true meaning we really trust what he has to say. He always keeps in touch and lets us know what is happening in the local market. We feel he gives us a very fair account/history of each property we are going to see. We love the very detailed report we get from Brockenhurst on each property including personal touches from the owners that allows you to immediately start thinking of it as a home rather than a building you are looking at.
Natasha · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Hey Natasha,
Thank you so much for the great review! This is all great to hear and I'm so glad you find all these tiny noticeable things we do so helpful.
Ensuring my team and I are fully prepared for viewings is so important to me, so we can provide you, as a buyer, with all the relevant facts but also what makes the house such a great home from the current owner's point if view.
I'm so glad to hear you feel as though I'm here for you every step of the way... It's because I am, and I am really looking forward to finding you the perfect home which ticks all the boxes.
Thanks again for providing such a positive review!
★★★★★ 5/5
GoogleWhen Conor came to offer us advice about home improvements ahead of putting our house on the market, and provide our valuation, he was very personable, helpful and professional. We felt we were given suitable advice regarding when and how to market our home, and were delighted that it sold after a single open day. Conor has been very kind and diligent following up with us throughout the process leading up to exchange and completion, and we have felt supported by him, and Andy and Karen. It has been great having a local agent within the village, which we are sure has helped to provide a better service. We also had really good feedback from our buyers, who said that they were accommodated to view our house very promptly, at a time that was convenient for them, and we would definitely recommend Brockenhurst in Oakley to others looking to sell their home in the village
Shawn · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Dear Shawn,
Thank you so much for such a wonderful review. I'm thrilled to hear your experience has been so positive with the team.
Wishing you the very best with your onward move.
Warm regards,
Andy, Conor and Karen.
★★★★★ 5/5
GoogleHad an all around amazing experience buying a house with Brockenhurst. From the very start when we viewed the house, Andy stood out as very knowledgeable and helpful. Moving forward he was always a phone call away and kept us up to date throughout the whole process - often before even our solicitor. We felt genuinely supported and cared for, and he had a positive and energising attitude the whole way through. They paid a lot of attention to the small details that made the process go even smoother. We will definitely be using them in the future if we ever plan to sell.
Caitlin · 15 October 2022 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thanks Caitlin for your lovely review. Delighted you’re in, and hopefully getting settled into your gorgeous new home. Best wishes from all the team!
★★★★★ 5/5
GoogleUsed Brockenhurst Estate agents who helped us find our new home. So grateful for the service received by Hannah and her colleagues. …
Tara · 13 October 2022 · Brockenhurst Ludgershall
★★★★★ 5/5
GooglePaula visits regularly as part of the Brockenhurst inspection/review of rented property. She gave me a months notice of the visit, called to confirm the day beforehand and arrived on time to the minute. Paula was very professional, friendly …
John · 13 October 2022 · Brockenhurst Ludgershall
★★★★★ 1/5
GoogleI booked an appointment to have a viewing today. They assured me on 3 calls that I would be the first person to view, as the tenants would not be out until end of last week. The earliest viewing was the 15.11.2021. …
Matt · 4 October 2022 · Brockenhurst Andover
★★★★★ 5/5
GoogleThe team at Brockenhurst are always extremely helpful and knowledgeable. Chloe has helped me on numerous occasions and I find her friendly, responsive and always happy to help. …
Jenny · 4 October 2022 · Brockenhurst Andover
★★★★★ 5/5
GoogleI would definitely recommend Clare at Brockenhurst Andover branch if you want to sell your property - from the time she took over our sale she came across as straight talking, knowledgeable and professional. …
Eliza · 4 October 2022 · Brockenhurst Andover
★★★★★ 5/5
GoogleClare Baden and her team at Brockenhurst Lugdershall were brilliant, through viewings, the negotiation and the whole completion process. Queries were always answered promptly and in full. When we picked up the keys we got a "Welcome box" …
Justin · 4 October 2022 · Brockenhurst Andover
Agent replied · 26 July 2024
Justin, thank you for taking the time to leave a review. Clare will be pleased to hear your feedback. We're pleased you enjoyed the welcome box!
★★★★★ 5/5
GoogleMy husband and I cannot praise Matt and the team at Brockenhurst Andover enough for their dedication and professionalism throughout the whole process. We were made to feel that the whole team was as invested in our house move as we were and …
Rebecca · 4 October 2022 · Brockenhurst Andover
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.