5/5
Rating only, no written review.

Trusted Agent profile
Verified
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Brockenhurst's six offices, most reviewed first. Each has its own page.
Brockenhurst is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Great office to deal with. Very helpful, friendly and honest
Thank you for your positive review! We're delighted to hear about your experience with our team. Our commitment to helpful, friendly, and honest service is unwavering, and we look forward to assisting you in the future. Best wishes from everyone at the office!
5/5
An absolute pleasure to work with. Very helpful, great communication and goes above and beyond to help their clients
4/5
Great service. Kept informed and chased other estate agents to progress sale and purchase.
Hi Hazel, thanks so much for your review. It was great working with you!
5/5
Great service from Andy and the team, always took the time to answer my questions and talked me through the process thoroughly! would highly recommend....Thanks Andy!!!
Thank you for your glowing review! We're thrilled to hear about your positive experience with Andy and our team. Your recommendation means a lot to us. We're always here to answer questions and guide you through the process. Thanks for choosing us, and we look forward to serving you again!
5/5
Very friendly, polite and professional. Helpful with getting information and have made the process as smooth as possible so far.
Thank you for the positive feedback! We're glad to hear our friendly, professional approach is making your move a smooth one. Thanks from all the team at Brockenhurst!
5/5
Lovely estate agents. Amy is great - friendly, knowledgable and helpful, highly recommend!
Thanks for your kind words! We're thrilled you found Amy's service friendly and knowledgeable. Appreciate your high recommendation!
5/5
Amazing team went above snd beyond to make our dream happen. Could not be anymore grateful to Clare and her team ❤
Thank you for such a heartwarming review! We're overjoyed to have played a part in making your dream come true. Gratefulness for Clare and her team's dedication is much appreciated. Your dream is our mission!
5/5
Brockenhurst is the best, always happy to help and fast ! So proud I choose them when we rented! Bless you, Brockenhurst! Florentina & Gaby
Thank you, Florentina and Gaby, for your wonderful feedback! We're thrilled to hear about your positive experience with Brockenhurst. Your satisfaction is our top priority, and we're glad our speedy service stood out. We're here to help whenever you need us. Best wishes from the Brockenhurst team!
5/5
Matt and his team went the extra mile to help me buy a property through them. They were reliable and trustworthy and I have no complaints at all.
5/5
Paula at the Ludgershall office has been really helpful with the end of tenancy and keeping me updated. She is always on hand to answer any queries and explains fully. Just a lovely and considerate person. On behalf of Debbie Twigg
We're delighted to hear about your positive experience with Paula at our Ludgershall office. Her dedication to providing helpful end-of-tenancy support and clear communication truly reflects our commitment to service excellence. It's wonderful to know her considerate nature has been so beneficial to you.
5/5
Clare has been extremely helpful, every time I speak with her nothing is too much trouble and she has been super efficient and a total pleasure to deal with. Such a great example of first class customer service!
5/5
A very big thank you to Matt for his help during the purchase of our new home. Matt’s approach was both professional and personal at the same time. It was a pleasure to work with him and we would have no hesitation in recommending Matt and the team at Brockenhurst.
5/5
I have just moved into my new home which I purchased through Brockenhurst whom I found professional and very helpful. Although there were some problems during conveyancing, the team were always available to assist in communications and chase responses. I thoroughly recommend them.
5/5
A polite and friendly organisation. Amy approached us to put our house on the market and they sold within 6 days! Their after sales support continued in the same efficient level. A very happy and grateful customer
5/5
A great team to work with! Really pleased with the service, the updates and liaising with the team. Thank you to Amy, Kerri and Adam for all their help in this buying/selling process. It can be an absolute minefield, but the Andover Brockenhurst team make it as smooth as possible for all parties involved. Thank you!
Thank you for your glowing review! We're thrilled to hear about your positive experience with Amy, Kerri, Adam, and the Andover Brockenhurst team. Our aim is to simplify the buying/selling process for our clients, and it's rewarding to know … More
5/5
Amy has been fantastic helping us sell our property. She is very friendly and always happy to help! All viewings were conducted in a professional manner and we’ve always had timely updates on progress from Amy :) Highly recommend her!
Thank you for your wonderful review! We're delighted to hear about your positive experience with Amy. Her dedication to friendly service and professional conduct is a great asset to our team. We appreciate your high recommendation and are here for any future property needs!
5/5
I had a very fantastic experience with Brockenhurst while buying my first home. They made my dream come true. The whole team was excellent from beginning till the end. Matt, Adam, Amie and Kerry, all of them were very friendly and professional. Good luck to the whole team and keep up your good work.
5/5
Rating only, no written review.
5/5
fantastic service once again from Paula, when ever we have had any issues Paula has sorted them out straight away
5/5
Fantastic professional and friendly team who have been extremely helpful with the sale of my property achieving the asking price in under two weeks of the property going live.
1/5
Rating only, no written review.
5/5
Sarah and Aylsa, have been brilliant!! Thank you for all your help and pushing this over the line
5/5
Alisha went over and above to make things easier pushing my conveyancer on when they where slacking and keeping me in the loop all the time.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
The six Brockenhurst offices, by town:
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.