Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleA great team to work with! Really pleased with the service, the updates and liaising with the team. Thank you to Amy, Kerri and Adam for all their help in this buying/selling process. It can be an absolute minefield, but the Andover Brockenhurst team make it as smooth as possible for all parties involved. Thank you!
Bea · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for your glowing review! We're thrilled to hear about your positive experience with Amy, Kerri, Adam, and the Andover Brockenhurst team. Our aim is to simplify the buying/selling process for our clients, and it's rewarding to know we've achieved this for you. We appreciate your trust and are here for any future assistance you may need!
★★★★★ 5/5
GoogleMy partner & I are in the process of buying our first house with Brockenhurst Andover, and they’ve been fantastic. Adam showed us around 2 houses (one being our future home) and answered any questions we had. The rest of the team have also been really helpful answering any questions we have had about the process when we’ve called. We viewed houses via a few different estate agents and Brockenhurst were, by far, the most professional and helpful!
Jessica · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for sharing your first-time buying experience with us! We're delighted to hear that Adam and the rest of our team at Brockenhurst Andover have been instrumental in your journey. Your recognition of our professionalism and helpfulness is greatly appreciated. We're excited about your future home and here to assist at every step!
★★★★★ 5/5
GoogleAmazing team went above snd beyond to make our dream happen. Could not be anymore grateful to Clare and her team ❤
Kelly · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for such a heartwarming review! We're overjoyed to have played a part in making your dream come true. Gratefulness for Clare and her team's dedication is much appreciated. Your dream is our mission!
★★★★★ 5/5
GoogleAmy has been fantastic helping us sell our property. She is very friendly and always happy to help! All viewings were conducted in a professional manner and we’ve always had timely updates on progress from Amy :) Highly recommend her!
George · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for your wonderful review! We're delighted to hear about your positive experience with Amy. Her dedication to friendly service and professional conduct is a great asset to our team. We appreciate your high recommendation and are here for any future property needs!
★★★★★ 5/5
GoogleVery friendly, polite and professional. Helpful with getting information and have made the process as smooth as possible so far.
Emily · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for the positive feedback! We're glad to hear our friendly, professional approach is making your move a smooth one. Thanks from all the team at Brockenhurst!
★★★★★ 5/5
GoogleLovely estate agents. Amy is great - friendly, knowledgable and helpful, highly recommend!
Hayley · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thanks for your kind words! We're thrilled you found Amy's service friendly and knowledgeable. Appreciate your high recommendation!
★★★★★ 5/5
GoogleGreat service from Andy and the team, always took the time to answer my questions and talked me through the process thoroughly! would highly recommend....Thanks Andy!!!
Carly · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for your glowing review! We're thrilled to hear about your positive experience with Andy and our team. Your recommendation means a lot to us. We're always here to answer questions and guide you through the process. Thanks for choosing us, and we look forward to serving you again!
★★★★★ 5/5
GoogleGreat office to deal with. Very helpful, friendly and honest
Nicola · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for your positive review! We're delighted to hear about your experience with our team. Our commitment to helpful, friendly, and honest service is unwavering, and we look forward to assisting you in the future. Best wishes from everyone at the office!
★★★★★ 2/5
GoogleHad high hopes for this estate agent as we had some very good viewings with them and got on with the staff that we viewed with. However, when it came to actually trying to buy a property it was very disappointing. An issue came up with the house that they did make us aware of prior to starting the buying process (we went ahead as our broker wrongly said it would be okay with lenders) however the commutation around this was very poor for the following 5 months. Whilst all staff were friendly we were constantly having to email or call to get any updates, particularly in the first few months, and frequently were waiting more than a few days for a response. Then when things seemed to progress more, any communication was only limited to one of us, normally the last person they spoke to. For example I normally had contact with brokenhurst so I was normally called with updates, however if I wasn’t able to answer they didn’t try contacting my partner or send an email. Then if my partner spoke to them they would contact him after but did not attempt to contact me if he wasn’t available! We also asked numerous times for both of us to be included in emails but this didn’t happen and meant that myself and my partner constantly forwarding Brokenhurst’s emails to each other. It became a very frustrating situation that could’ve been less stressful if communication was better. That said, if there weren’t issues with the house it’s possible we would have had a better experience! Like I said, staff were friendly and nice enough to chat to but communication really was appalling! Sadly the sale fell through but it does feel like a blessing in disguise as it was so stressful and we won’t be returning to brokenhurst to buy or sell through. As first time buyers the current market is hard enough already without supportive estate agents!
Sam · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
We sincerely apologise for the communication challenges you experienced and appreciate your candid feedback. Our team is committed to enhancing our processes for better client experiences. We regret that your journey with us didn't meet expectations, and wish you success in your future property plans. Thank you for sharing your thoughts.
★★★★★ 5/5
GoogleAdam was so helpful with trying to help my partner & I find our first home. So friendly, always available whenever we had any questions & going above and beyond to get answers for us. We didn’t deal with anyone else at the estate agents, so I can’t comment on anyone else, however we can’t fault Adam.
Ellie · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thrilled to hear Adam was instrumental in your home-buying journey! His dedication to being there for our clients shines through. Thanks for your kind words and trust in us!
★★★★★ 5/5
GoogleVery friendly they work to sale your property as soon as they can they are always there for you if you have any inquiries though the sale thank you so much Brockenhurst in andover
Lisa · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for your review! We're delighted to have supported you through your sale and are always here for any future property needs. Best wishes from the Brockenhurst team.
★★★★★ 5/5
GoogleAnji has worked tirelessly to support my house sale. We have now exchanged contracts and I cannot thank Anji enough for her tenacity in obtaining this result for me. 🥰🥰 …
Suzanne · 21 June 2023 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear about your satisfaction with Anji's dedicated efforts and commitment to your house sale. At Brockenhurst, we pride ourselves on going the extra mile for our clients, and it's rewarding to know Anji's tenacity made a significant difference. Congratulations on the exchange of contracts, and we look forward to assisting you with any future property needs.
★★★★★ 5/5
GoogleFantastic team to work with!
Becca · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you Becca, we really appreciate your feedback for our entire team here at Basingstoke. Thank you, Matt
★★★★★ 5/5
GoogleAbsolutely amazing service.... could not be any happier 😊 …
Kelly · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you so much for your feedback Kelly, having worked together twice now I can't wait to see you in your new home! Thank you from all of the team here. Thank you, Matt
★★★★★ 5/5
GoogleAlways a pleasure working with the Brockenhurst team!
Courtney · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Hi Courtney, thank you from all of us here. Likewise, it's a pleasure working with you. Massive thank you again from all of us here in Basingstoke!
★★★★★ 5/5
GoogleBrockenhurst offer amazing service, incredibly informative, friendly staff, competitive fees I couldn’t recommend them more
Jo · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Hi Jo, thanks very much for your review from all of us here at Brockenhurst, Basingstoke!
★★★★★ 5/5
GoogleSarah and her team in Basingstoke are doing an excellent job for me - highly recommended ! Thanks guys !
Justin · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for your kind words! We're glad Sarah was so helpful and tenacious during your home purchase. We appreciate your feedback!
★★★★★ 5/5
GoogleBayleigh is incredibly professional, polite, patient and a real diplomat for Brockenhurst. Great service!
Stuart · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for your review Stuart, Bayleigh is an absolute superstar and she was delighted to read your comments. Great that you found her to be professional, polite and patient. Thank you again from all of us here. Thanks, Matt
★★★★★ 5/5
GoogleAndy and the team were very transparent and helpful throughout our buying process. Our end chain property unfortunately went on probate, Andy and the team were very helping in chasing 3rd parties & helping get the deal done. Highly recommend.
Richard · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you very much from everyone here! Hope you're enjoying your new home. From all the team in Basingstoke!
★★★★★ 5/5
GoogleWorking with Sarah has been a pleasure. She has been extremely helpful and tenacious, following up on issues and always being available to discuss the purchase of our new home.
Ian · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for your kind words! We're glad Sarah was so helpful and tenacious during your home purchase. We appreciate your feedback!
★★★★★ 5/5
GoogleOur experience with Brockenhurst has been great. We've had sound advice all the way through and were really supportive throughout - especially at the very end! Woukd highly recommend their services. Huge thanks to Sue, Matt and Conor.
Vicky & Dave
Vicky · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Hi Vicky and Dave, thank you very much for the feedback we really appreciate it and it was great working with you both to find a buyer for your home and your next one too. Massive thanks from everyone here and see you on Friday!
★★★★★ 5/5
GoogleThe team at Brockenhurst are unlike any estate agents I’ve encountered before. They are all really lovely people, everyone is happy to help and very positive. They are honest and transparent and keep in really good communication the whole way through the process of buying and selling. Could not recommend them more.
Hannah · 31 May 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for your glowing review! We're thrilled to hear about your positive experience with our team's helpfulness and transparency. Your recommendation is greatly appreciated, and we're glad we could make your buying and selling process smooth and communicative. Thank you for choosing Brockenhurst!
★★★★★ 5/5
GoogleAll of the staff have been utterly amazing! So friendly and helpful. A great sale achieved with thanks to the team 😀 …
Fern · 13 May 2023 · Brockenhurst Andover
★★★★★ 5/5
GoogleRating only, no written review.
Stuart · 13 May 2023 · Brockenhurst Andover
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
