5/5
GoogleAlisha was knowledgeable and very prepared for my home viewings, she was attentive, informative and her customer service and attitude was lovely. It was refreshing to meet such a professional estate agent that clearly enjoyed her role
Trusted Agent profile
Verified
Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
Buyers7 reviews
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Our offices
Brockenhurst's six offices, most reviewed first. Each has its own page.
- Brockenhurst Andover1-3 London Street, SP10 2NU367 reviews · 362 on Google (4.6)15 in the last 90 days
- Brockenhurst Ludgershall9 Tidworth Road, SP11 9QD242 reviews · 242 on Google (4.6)9 in the last 90 days
- Brockenhurst OakleyThe Old Post Office, Rectory Road, RG23 7LJ222 reviews · 222 on Google (5.0)0 in the last 90 days
- Brockenhurst Basingstoke8 Buckland Parade, RG22 6JN181 reviews · 173 on Google (4.7)16 in the last 90 days
- Brockenhurst WhitchurchKingsley House, Market Place, RG28 7BH87 reviews · 87 on Google (4.6)3 in the last 90 days
- Brockenhurst Overton21 High Street, RG25 3HB69 reviews · 69 on Google (4.6)0 in the last 90 days
Latest reviews from every Brockenhurst office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe Brockenhurst team have done a great job of navigating our sale & purchase. Alisha has gone above and beyond throughout the whole process and has kept us informed, has chased and followed up with things every step of the way. Any questions have been answered quickly and professionally. Thank you so much :)
5/5
GoogleVery, very thankful to Brockenhurst for making the stressful process of house-buying as relaxed as it can be. An extra thank you to Alisha for being incredibly efficient and fantastic!
5/5
GoogleBrockenhurst have been very thorough communicators, James has kept us in the loop and gone over and above to give advice to help make our buying and selling as smooth as possible.
5/5
GoogleHad a great experience with Brockenhurst Estate Agents. They worked extremely hard and agreed to market my property through word of mouth. We had several positive viewings and a seamless onward purchase. Can’t fault the help we had from James, Andy and Clare.
5/5
GoogleAndy and Karen were so helpful in the sale of my mothers bungalow, offering a knowledgeable and personal service. I would certainly recommend them
Agent replied · 26 July 2024
Thank you for your kind words! We're pleased to hear that Andy and Karen provided knowledgeable and personal service during the sale of your mother's bungalow. We appreciate your recommendation!
5/5
GoogleWe recently purchased a property in Overton through Brockenhurst and found them really helpful and friendly. All our queries were communicated to, and answered by the vendor really quickly, great communication throughout.
Agent replied · 26 July 2024
Thank you for your kind review! We're pleased to hear that our team provided helpful and friendly service during your property purchase in Overton. Great communication is our priority, and we're glad it made your experience positive.
5/5
GoogleBeth Wilkes and the rest of the staff at Brockenhurst Estate Agents are doing a great job selling my late fathers house. Highly recommended.
Agent replied · 26 July 2024
Thank you for your kind words! We're pleased to hear Beth Wilkes and our team are doing a great job selling your late father's house. We appreciate your recommendation!
5/5
GoogleWe dealt with James Martin when viewing several properties with Brockenhurst, brilliant service, very professional and helpful through every stage. Great communication, would highly recommend James to anyone searching for a house.
Agent replied · 26 July 2024
Thank you for your review! We're delighted to hear that James Martin provided brilliant service and great communication. Your recommendation means a lot to us!
4/5
GoogleThe estate agent was very helpful and good at his job
Agent replied · 26 July 2024
Thank you Robert for the positive review.
5/5
GoogleOutstanding service and communication from start to finish, with friendly and professional support from both Conor and Karen. Many thanks from Karen & Paul Taylor.
Agent replied · 26 July 2024
Hi Karen & Paul, thank you so much for your positive review. Delighted you have now completed your move and the team and I do hope you enjoy the village. Thanks, Andy, Conor, Karen and the team.
5/5
GoogleMy experience was really good. Everyone was really nice, friendly and helpful. Andy was a great communicator and always kept me updated.
Agent replied · 26 July 2024
Hi Catherine, thank you so much for sharing your positive experience via this review. I was disappointed to learn about the poor experience you had with your previous agent before you gave us the chance to work together. I’m glad we have been able to complete your sale to buyers who were very excited when they picked up the keys this afternoon, and I wish you and your family the very best for the future. Thank you again for working with us and I do appreciate your lovely review. Best wishes, Andy.
5/5
GoogleAndy and his team were amazing, wonderful customer service, quick, efficient and attentive. How refreshing to deal with an agent that puts the customer first.
Agent replied · 26 July 2024
Hi Judith, Thank you very much for your positive review. Best of luck with your move and thank you for sharing your positive feedback. Warm regards, Andy.
5/5
GooglePurchased a property sold by Brockenhurst. Great, smooth experience with brilliant communication from Conor. Would recommend to family and friends.
Agent replied · 26 July 2024
Hello Mr Penson. Thank you so much for your positive review regarding Conor's level of service. I know he is delighted for you and is looking forward to handing keys over to your new home in the next couple of weeks. Best of luck on your moving day and thank you so much for sharing your positive experience. Andy McElligott Manager, Residential Sales.
5/5
GoogleA huge thanks to Brockenhurst and in particular Andy McElligott in helping us buy our dream home in Grateley. The process could not have gone smoother and the communication was first class. Thanks again to all involved .
Agent replied · 26 July 2024
Hi Simon, Thank you so much for posting a positive review about your experience with us. I'm delighted the transaction has been so smooth. Best of luck on completion day. Can't wait to hand over the keys! Best, Andy.
5/5
GoogleMy wife and I found our first home thanks to Brockenhurst, friendly and professional staff who is always happy to help. Andy McElligott is the Estate Agent who has made this milestone possible. Thanks!
Agent replied · 26 July 2024
Hi Antonio, I'm so pleased we have been a part of your move and I'm delighted that you have secured your first home with us - how exciting! I am really looking forward to handing over the keys next week and thank you so much for providing us with such a positive review of your experience buying with us. Best wishes, Andy and the team.
5/5
GoogleAndy and Conor had fantastic communication with me as a buyer. I was kept well informed throughout with regular updates and they took the time to provide detailed explanations to help me understand processes as a first time buyer. Thank you!
Agent replied · 26 July 2024
Hey Beth, Thank you so much for the positive review about your experience of buying your first home with us. I totally understand it's a lengthy process and I'm so pleased you kept us in contact with us to ensure we navigated through the process smoothly. Warm regards, Andy, Conor and the team.
5/5
GoogleWe recently sold a property through Brockenhurst Oakley and the service provided by the team was exemplary. Our main contact was Conor Holt who was diligent, friendly and thoroughly professional throughout.
Agent replied · 26 July 2024
Hi Barry, Thank you so much for the positive review. It's been a pleasure dealing with you. Best wishes, Andy, Conor and the team.
5/5
GoogleBrockenhurst Estate Agents have been absolutely fabulous. Andy has been amazing throughout the whole process of selling the house. Andy is the most ethical, supportive and honest person. Andy has sold my previous house and was so amazing I returned to him to sell this one. I would highly recommend Andy if you want to sell your house.
Agent replied · 24 March 2026
Hi Dawn, thank you so much for your lovely review and for coming back to me again. You're such a pleasure to work with and I'm so glad you're settling into your new home. Keep in touch, I'm only around the corner! Best wishes, Andy.
5/5
GoogleVery professional and prompt service throughout with a friendly approach. I would definitely recommend your services.
Agent replied · 26 July 2024
Thrilled to hear about your positive experience with our professional, prompt, and friendly service. Thank you for recommending us!
5/5
GoogleAndy is the man! He was great from start to finish. Because of him, I wouldn’t go anywhere else in future!
Agent replied · 26 July 2024
Delighted Andy made your experience exceptional! Your loyalty to Brockenhurst for future needs means everything to us. Thank you!
5/5
GoogleAndy was a great help in my property search, knowledgeable and quick at answering all my queries. I would not hesitate to use Andy again!
Agent replied · 26 July 2024
Great to hear Andy's expertise and prompt responses made your property search a success. We're delighted and ready to assist whenever you need us again.
5/5
GoogleAndy McElligott helped us sell our house was professional throughout the entire process, we were so impressed we’re now using them to find us our next home! Thank you Andy
Agent replied · 26 July 2024
Great to hear Andy McElligott's professionalism impressed you during your sale. Delighted you've chosen us again for finding your next home. Thanks for your trust!
5/5
GoogleThank you to Andy, Conor and the team at Brockenhust Oakley. They we’re extremely helpful and professional throughout the process of selling my Mother’s bungalow. It was an advantage that they are based in the village and I would definitely recommend them.
Agent replied · 26 July 2024
Hi Sue, Thank you so much for the positive review about your experience selling with us. I'm delighted everything went to plan. If there is anything else I can do to help, please do not hesitate to contact me. Best wishes, Andy.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Brockenhurst is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Brockenhurst to help?
Send Brockenhurst a message.
Questions about Brockenhurst
Which Brockenhurst office has the most reviews?
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
Where are the Brockenhurst offices?
The six Brockenhurst offices, by town:
- Andover: 1-3 London Street, Andover, SP10 2NU
- Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
- Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
- Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
- Overton: 21 High Street, Overton, RG25 3HB
- Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Has Brockenhurst won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.
