Trusted Agent profile
Verified
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Brockenhurst's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBrockenhurst Estate Agents are fantastic! Dawn Ashfield has been absolutely incredible. I can’t thank her enough for all the hard work, emails, phone calls and chasing she has done for me these last few months. Dawn has made this process a …
Thank you for your glowing review! We're thrilled to hear about your positive experience with Dawn and appreciate your kind words. Your recommendation means the world to us.
5/5
GoogleA huge thank you to the Basingstoke team! Right from the start we were given a 5-star service. As soon as we expressed an interest in selling up Sarah was around in a timely fashion, really polite and talked us through all the details. …
Thank you for the glowing review! We're thrilled to hear about your positive experience with our Basingstoke team. Sarah, Dawn, and the rest of our team are dedicated to providing excellent service, and your kind words affirm their hard … More
5/5
GoogleFabulous service. Despite unexpected delays, everything was handled in a totally professional way with diplomacy, tact and humour to get one house sold and another one purchased, and together we did it! Would recommend Brockenhurst for …
Thank you for your kind words! We're thrilled to hear about your positive experience, despite the hurdles. At Brockenhurst, we're committed to exemplary customer service, and your recommendation is greatly appreciated. It was a pleasure assisting you with your move!
5/5
GoogleThe Brockenhurst team have been great. They have helped navigate a highly complex and stressful situation with us losing our buyer 10 days before completion, to swiftly finding us a new buyer to keep our onward chain intact. Julie in …
Thank you for sharing your experience with us! We are delighted to hear that the Brockenhurst team, and Julie in particular, were able to assist you through such a challenging and stressful situation. … More
5/5
GoogleAmazing Experience of viewing the property today!! I was late for the viewing because of unavoidable reasons. Kian and team tried to call me and left voicemail while I was driving and they left the property. When I called them back to …
Thank you for your kind words! We're delighted Kian and the team could accommodate you despite the delay. We're glad you had an amazing viewing experience.
5/5
GoogleThe team at Brockenhurst are fantastic! They have been great with keeping me up to date with every step in the selling process and radiate nothing but positive energy throughout the sale of the …
Thank you so much for your wonderful feedback! We're thrilled that our team could keep you updated and maintain a positive atmosphere throughout the selling process. It's great to hear that our quick responses and well-organized viewings made a difference. Your kind words mean a lot to us. Thanks for choosing Brockenhurst!
5/5
GoogleAmazing service from Brockenhurst estate agents. I was buying a property through them. I was working with Kian who is an absolute star. He communicated all the way through to ensure the seller and myself as the buyer progressed as we should …
Thank you for your kind words! We're thrilled to hear about your positive experience with Kian and our team. Your satisfaction is our priority, and it's wonderful to know we could assist you effectively. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Brockenhurst Estate Agents!
5/5
GoogleBrockenhurst have been fantastic from start to finish, starting off with our initial meeting with Sarah discussing our sale and requirements for a new home to Julie taking the open days getting a buyer swiftly for our house and with our …
Dear Luke, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience with us from start to finish. We are glad that our team, especially Sarah, Julie, and Dawn, provided you with … More
5/5
GoogleI have found with the Basingstoke Branch Brockenhurst Estate Agents from day one of Sarah’s visit to the property a very good working partnership of selling my property to this date of ready to exchanging contracts a very professional team. …
Thank you, Neil, for your wonderful review! We're thrilled to hear about your positive experience with our Basingstoke Branch. Sarah, Julie, and the entire team are delighted to have provided you with professional and enthusiastic service … More
5/5
GoogleI would rate Brockenhurst Basingstoke team 11/10. Sarah, Matt, Julie and Kian worked really hard to help us sell our family home. Super professional and pleasant to dealing with. They priced our home well, kept …
Thank you so much for taking the time to leave us such a glowing review and for giving us a fantastic 5-star rating! We are delighted to hear that you had a positive experience with our Basingstoke team, specifically Sarah, Matt, Julie, and … More
5/5
GoogleWe purchased a house via Brockenhurst and were looked after by Dawn. Dawn was consistently helpful, friendly and knowledgeable. She highlighted potential issues so that we were able to address before they became prohibitive, and really …
Thank you so much for taking the time to leave such a kind review. We are delighted to hear that your experience with Brockenhurst Estate Agents was a positive one and that Dawn provided exceptional service during your house purchase. … More
5/5
GoogleDanielle was fantastic. Once she understood what I was looking for in a property, she recommended other properties for viewing. She made my viewings so stressless. I highly recommend her. I can't thank her enough. …
Thank you for taking the time to leave a review for our business. We are thrilled to hear that Danielle provided you with excellent service. We always strive to understand our clients' needs and find them the perfect property, and it's … More
5/5
GoogleBrockenhurst have acted for me in respect of both my sale and purchase. They have demonstrated understanding, support & great service in line with my search requirements. …
Thank you so much for your kind words, Cathy! We are delighted that you had such a positive experience with our team. It is always a pleasure to have customers like you and we are thrilled to hear that Angela Gillies was such a star! Your … More
5/5
GoogleOver the last 2 years we have purchased 1 house (our forever) and sold 2 with the exceptional team at Brockenhurst Andover. I would and do recommend them to anyone I know. You cannot fault their approach, communication, transparency, …
Thank you for your kind words, Malcolm and Faye! We are delighted to have been of service to you over the last two years. We really appreciate your 5 star rating and your recommendation of our team. We are proud of our approach, … More
5/5
GoogleJames was amazing from the minute we saw our new home go up for sale online all the way through to putting an offer in. …
We're absolutely delighted to hear about your exceptional experience with James and Anji! Their dedication to providing informative and timely service exemplifies Brockenhurst Estate Agents' commitment to our clients. We're thrilled they … More
5/5
GoogleBrokenhurst handled a probate sale for me on a large house. After providing a realistic and achievable valuation based on the local comps and market activity in real time, a winning offer was on the table within hours of agreeing to work …
Thank you. We're grateful for your feedback on our probate sale service. It's rewarding to know our realistic valuation and diligent handling of the complex chain met your expectations. Thank you for trusting our expertise and team with this significant matter.
5/5
GoogleI had my house valued by Clare Balden. She was extremely friendly and professional and I was impressed by her advice and knowledge of the area . I have also met Molly Scruton when she was delivering leaflets in my area. She was again very …
Thank you for your feedback! We're glad Clare and Molly made a great impression. We look forward to assisting with your house sale when you're ready!
5/5
GoogleI enquired to Brockenhurst mid December when we decided to sell our house (very last minute!) I had a call from James moments after enquiring and he came round that very day to value the house. From the get go James was incredible! He …
Thank you for sharing your experience with James and our team at Brockenhurst. We're delighted to have been part of your swift and successful house sale, especially with the challenges of last-minute decisions and lively home life. Your heartfelt recommendation is greatly appreciated.
1/5
GoogleI bought a house through this company 3 months ago. If I didn't follow them every day, they wouldn't do anything. Communication is a huge problem. It is completely disrespectful that I did not receive an answer to the question I asked for a …
5/5
GoogleThe team at the Andover branch have been absolutely fabulous with helping me find a property after my initial property through another agent fell through. Both Adam and Molly worked hard to ensure that I found a property to suit my needs …
Thank you so much for taking the time to leave such a positive review about your experience with our Andover branch. We are thrilled to hear that both Adam and Molly were able to assist you in finding a property that met your needs after … More
5/5
GoogleWe chose to go with Brockenhurst Andover to sell our house, as whilst their rate was slightly higher than a few other local agents we got quotes from, the quality of their service seemed far better. We were not disappointed! The whole team …
Thank you for your kind words! We're thrilled you found our service exceptional. Special thanks to Anji for her outstanding efforts. Your satisfaction means everything to us!
5/5
GoogleWe recently purchased our new home through Brockenhurst and had a great experience with the whole team from start to finish. Claire, Adam & James were all very helpful during our viewings of the property. Plus Anji did an excellent job …
Dear Alice, Thank you so much for taking the time to leave us a review and for giving us a … More
5/5
GoogleBy far the best experience we have had searching for a property, with an agent. Spent a lot of time finding out what we were looking for, then matched us to other properties on the market. Very friendly on the viewings and knowledgable. …
Wow, thank you so much for this amazing review! We're over the moon that you've had such a great experience with us. Our team really cares about finding the right fit for each client, so it means a lot to hear we've hit the mark with you. … More
5/5
GoogleI am so relieved I switched to Brockenhurst from my previous agents. I don’t know where to start with these lovely humans. Every interaction I have …
Thank you for sharing your kind words and wonderful review! We're thrilled to hear that your experience with us has been so positive, from valuation to completion. It's great to know that our team's communication and support, especially … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
The six Brockenhurst offices, by town:
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Send Brockenhurst a message.
