Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJames and his team provided great strategic direction on pricing and marketing and managed to sell the property through their client list. Excellent communication dealing quickly and effectively with any queries. Never thought I’d be recommending an estate agents but we would have no hesitation in suggesting Brockenhursts.
Ian · 8 May 2025 · Brockenhurst Andover
Agent replied · 8 May 2026
Thank you so much for your kind words and thoughtful review. We're thrilled to hear that you were happy with the strategic approach James and the team took with pricing and marketing. Ensuring clear and prompt communication is always a … More
★★★★★ 5/5
GoogleAnji was super helpful & guided us through a very challenging selling process. We are incredible grateful for her excellence communication & advice.
Thank you Anji.
Mia · 8 May 2025 · Brockenhurst Andover
Agent replied · 25 December 2024
Thank you for your kind words! We're so pleased to hear that Anji's support and guidance made such a positive impact during what can be a challenging process. Her excellent communication and advice are a testament to her dedication, and … More
★★★★★ 5/5
GoogleJust brought a property with Angie at brockenhurst and could not of received a better service. Angela updated me throughout the whole process, was always available to answer any questions I had and was overall amazing, would definitely recommend.
Leah · 8 May 2025 · Brockenhurst Andover
Agent replied · 25 December 2024
Thank you for your wonderful feedback! We’re thrilled to hear that Angela provided such an exceptional service throughout your property purchase. Keeping our clients informed and supported every step of the way is what we strive for, and … More
★★★★★ 5/5
GoogleJames recently helped me with my property search, and was really insightful and knowledgeable; he even called me about homes that weren’t on the market! Despite having to put things on hold, when the time is right, James will be the first person I call!
Callum · 8 May 2025 · Brockenhurst Andover
Agent replied · 25 December 2024
Thank you for your kind words! We’re so pleased to hear that James’s insight and knowledge made a positive impact on your property search, especially with his proactive approach in finding off-market opportunities. While we completely … More
★★★★★ 5/5
GoogleWhilst looking for our family home James has been brilliant at sourcing great properties for us to view even some which aren’t yet on the market. He is our go to guy for our next home and we have throughly enjoyed the process.
Lewis · 8 May 2025 · Brockenhurst Andover
Agent replied · 25 December 2024
Thank you for your fantastic feedback! We’re delighted to hear that James has been instrumental in helping you find great properties, including those not yet on the market. It’s wonderful to know he’s your go-to for your next home, and … More
★★★★★ 5/5
GoogleI've never known an estate agent to be so easy to work with! They were very efficient with organising a viewing and subsequent negotiations. And kept me up to date with how the purchase and chain were going, without me having to ask or chase, which shows how professional they are and very friendly too. Thank you!
Rob · 8 May 2025 · Brockenhurst Andover
Agent replied · 9 January 2025
Thank you for sharing such kind words. We’re thrilled to hear you found us so efficient and easy to work with. Keeping you informed and ensuring a smooth process is always our top priority, so it’s wonderful to know this reflected in your experience. We truly appreciate your trust and look forward to helping you again in the future!
★★★★★ 5/5
GoogleBrilliant team and would highly recommend the Andover Office
Lyndsay · 7 May 2025 · Brockenhurst Andover
Agent replied · 7 May 2026
Thanks so much for your kind words! We're delighted you had such a positive experience with our Andover team. Wishing you all the best, and please don't hesitate to reach out if we can help again in the future.
★★★★★ 4.9/5
The Trusted AgentCannot Fault them
No issues with the estate agents, flexible with viewings and timings and get back to us promptly and stayed with us all through until completion.
Tim · 28 April 2025 · Brockenhurst Basingstoke
★★★★★ 5/5
GoogleI recommend very good and responsive also many thanks to Kian Walters for a job well done
Marieta · 25 April 2025 · Brockenhurst Basingstoke
Agent replied · 20 May 2025
Thank you so much for your kind words and for choosing us! We’re delighted you found our team responsive and that Kian could help you secure the perfect home. Your recommendation means a great deal to us, and we’re always here if you need anything in the future. Enjoy your new place!
★★★★★ 1/5
GoogleTwo missed appointments due to agents being late, claiming they were delayed at previous viewing, which made us feel we weren't worth their time. Very little contact once a buyer was found (none for two months prior to move) unlike the agent we bought through who spoke to us weekly.
For the amount of money they were paid, we expected a lot better.
Ian · 14 April 2025 · Brockenhurst Whitchurch
★★★★★ 5/5
GoogleWe had a fab service from brokenhurst Andover, went above and beyond especially Clare and Adam! We are forever greatful for your help and would not want to use any other estate agents within the town. Thanks!
Alicia · 2 April 2025 · Brockenhurst Andover
Agent replied · 7 May 2026
Thank you so much for your lovely review! We're so pleased to hear you had a great experience with our Andover team, Clare and Adam will be absolutely chuffed to know they made such a positive impression. It means a lot to us that you … More
★★★★★ 5/5
GoogleBrockenhurst did a great job managing the sale of our house, which was very well marketed. Matt was extremely helpful and professional throughout and Dawn’s work in getting our sale and purchase over the line was priceless! Thank you!
Alex · 1 April 2025 · Brockenhurst Basingstoke
Agent replied · 20 May 2025
Thanks so much for your feedback Alex, we’re really pleased you had a great experience. Wishing you both the best in your new home!
★★★★★ 5/5
The Trusted AgentAmazing service and communication!
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find and purchase our new home, and honestly, they made the whole process so much faster than we ever thought possible.
Their communication was top-notch, always keeping us in the loop and answering our questions promptly. Plus, their advice was crucial in helping us navigate the upcoming stamp duty changes, which we really appreciated. We genuinely couldn’t have achieved this without their expertise and support. If you’re looking to buy a house, I highly recommend reaching out to Brockenhurst! Thank you, Dawn and Aidan!
Matthew · 28 March 2025 · Brockenhurst Basingstoke
★★★★★ 5/5
GoogleVery proactive had viewings even before it went on their website. Had a buyer after first viewings who pulled out. Have another buyer from them now.
Alan · 25 March 2025 · Brockenhurst Basingstoke
Agent replied · 15 April 2026
Thank you for the review! We’re really pleased we could generate interest in your home and find you a buyer quickly. Looking forward to seeing it through to a successful completion!
★★★★★ 5/5
The Trusted AgentExcellent Agent
Unfortunately, I was not aware of Brockenhurst when I first placed my property on the market however, I was extremely fortunate to purchase my new property via Brockenhurst. The customer service and communication provided by Matt, Dawn & the team throughout the purchase process was incredible. I can honestly say that without the care and effort delivered by Brockenhurst I would have undoubtedly have lost the chance to purchase the house of my dreams and would not hesitate to recommend to all.
Julie · 5 March 2025 · Brockenhurst Basingstoke
Agent replied · 8 March 2025
Thank you so much for your wonderful review! We're absolutely thrilled that we were able to help you secure the home of your dreams. It’s fantastic to hear that the care and communication from Matt, Dawn, and the team made such a significant difference during your purchase. Although we didn't have the pleasure of marketing your property initially, we're incredibly glad our paths crossed and we could support you at such a crucial time. Your recommendation means a lot to us, and we wish you every happiness in your new home!
★★★★★ 5/5
GoogleThe guys at Brockenhurst were great.
James, Clare and Anji done a really good job finding us our home and always kept us in the loop with convenient communication. They were also able to accommodate weekend viewings with some of their other staff which worked great for us. They kept in touch with our solicitors which was convenient, as it kept everyone on the same page and made the process seamlessly simple.
We would recommend Brockenhurst to any one looking to buy, rent etc, and we would ourselves use their services again.
Many thanks!
Zeeshaan · 2 January 2025 · Brockenhurst Andover
Agent replied · 9 January 2025
Thank you for taking the time to share such a wonderful review. We’re absolutely delighted that James, Clare, and Anji were able to help you find your new home and that their consistent communication, flexibility with weekend viewings, and coordination with your solicitors made everything run so smoothly. We always strive to make each step of the process as convenient and stress-free as possible, and it’s great to hear that we succeeded.
We truly value your kind recommendation and look forward to assisting you again in the future, whether you’re looking to buy, rent, or sell!
★★★★★ 5/5
GoogleProfessional, efficient and clear in their communication. Happy we came to an agreement and had a very plesant meeting also with the LandLord, happy to move in soon.
Jim · 28 November 2024 · Brockenhurst Ludgershall
Agent replied · 16 September 2026
Thank you for your kind review. We’re really pleased to hear that you found the process professional, efficient and straightforward, and that everything came together smoothly with the landlord. We hope the move goes well and that you’re very happy in your new home.
★★★★★ 5/5
The Trusted AgentDanielle
Me and my husband had a couple views with Danielle yesterday and she was absolutely amazing. As a first buyers we don’t have experience but she answered all our questions and even more. Really helpful and patience. I wish we had more views with agents like Danielle. Thank you very much
Adina · 23 November 2024 · Brockenhurst Basingstoke
Agent replied · 8 March 2025
Thank you so much for your lovely feedback about Danielle! We're delighted to hear that she provided such an amazing experience during your viewings. Buying your first home can be daunting, and we're glad Danielle could answer all your questions and put you at ease with her patience and helpfulness. We’ll be sure to pass on your kind words to her. Good luck with your home-buying journey, and we hope to support you again soon!
★★★★★ 5/5
GooglePopped in to get a a valuation of our property for an application. Couldn't have asked for better service, provided one instantly in writing at no cost. Awesome.
Rory · 2 November 2024 · Brockenhurst Oakley
Agent replied · 24 October 2024
Thank you so much for your kind review! We’re thrilled to hear that you were happy with the service and that we could provide the valuation you needed quickly and efficiently. If you need any further assistance in the future, we’re always here to help!
★★★★★ 5/5
The Trusted AgentDanielle
Danielle was very honest, helpful and went out of her way to help me and my partner with several viewings. It’s greatly appreciated!
Joe · 30 October 2024 · Brockenhurst Basingstoke
★★★★★ 5/5
Google10/10 service. Just sold my second house with Brockenhurst and couldn't fault them at all - James and Clare are especially brilliant and have been a huge help!
Tanya · 29 October 2024 · Brockenhurst Ludgershall
Agent replied · 16 September 2026
Thank you so much for the fantastic review and for choosing Brockenhurst for a second time. We’re delighted to hear that James and Clare made such a positive difference and helped make the sale a smooth one. Your continued trust in us really means a lot, and we’ll be sure to pass your kind words on to them both.
★★★★★ 5/5
The Trusted AgentKian was very friendly and welcoming
Kian was very welcoming, friendly and very helpful during the viewing
Ash · 24 October 2024 · Brockenhurst Basingstoke
★★★★★ 1/5
GoogleHi. So very disappointed with this letting agent named Keiren. He was 10 min late, parked his car like he does not care if its in the way. He had dinner on his shirt and after he opened the door of the property we were just about to see. …
Kristina · 16 October 2024 · Brockenhurst Basingstoke
Agent replied · 14 May 2026
Thank you for your feedback. We’re very sorry to hear about your experience, but we don’t, and have never, had a team member named Kieren. If you’d like us to look into it further, please contact us directly.
★★★★★ 5/5
GoogleFor my first experience of purchasing a home I could not recommend Brockenhurst Estate Agents in Basingstoke enough. Everyone I dealt with was super helpful, speedy, efficient and always willing to help, no matter how many times I contacted …
Jessica · 16 October 2024 · Brockenhurst Basingstoke
Agent replied · 23 October 2024
Thank you for sharing your wonderful feedback! We’re so pleased to hear that your first home-buying experience with Brockenhurst was such a positive one. Our team is always here to help, and we're glad you felt supported throughout the process. Wishing you happiness and many great memories in your new place!
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