Trusted Agent profile

Bourne Estate Agents reviews in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,798 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Hampshire, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,798 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,590

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

75

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

128

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Bourne Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

David Lowther from Bourne Estate Alton

Honestly hands down David Lowther from the Alton branch has restored my faith in human nature .This man has acted so professionally,so kind and so outstanding in helping when issues have occurred within my mum’s property during the selling process .As I don’t live local David kept me informed every step of the way including resolving clearance local workman to fix a leak &flooring along with a gardener the company use.On top of this he liaised constantly between buyer ,seller &solicitor.His work ethic was exceptional .Yesterday we exchanged 😀.Without David this would not of happened.Thank you truly from the bottom of our hearts .

Karen · 12 December 2025 · Bourne Estate Agents Farnham

Agent replied · 25 December 2025

Thanks, Karen! We’re so pleased you had a great experience. Your 5-star review means a lot. Please don’t hesitate to reach out if you need any further help.

5/5

Trustpilot

Outstanding!

This transaction was not a straightforward one but our agent,David, was always on top of it, liaising with the vendors and organising tradespeople to deal with problems. He went above and beyond what one would expect and I would recommend him without hesitation.

Hazel · 11 December 2025 · Bourne Estate Agents Farnham

Agent replied · 25 December 2025

Thank you so much for your 5-star review, Hazel! We’re delighted you had such a positive experience with us. If there’s ever anything more we can do, we’d be happy to help.

5/5

Trustpilot

They were excellent

They were excellent. They helped me with my purchase and was always very helpful and great communication.

Adam · 4 December 2025 · Bourne Estate Agents Farnham

Agent replied · 25 December 2025

Thanks, Adam! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Trustpilot

Charlotte (Cobham)

Charlotte from Cobham handled our rental application very quickly. Professional service, great communication and an immediate response.

Marta · 3 December 2025 · Bourne Estate Agents Farnham

Agent replied · 25 December 2025

Thank you for your 5-star review, Marta! If there’s anything else we can do for you, please let us know.

5/5

Trustpilot

Excellent from first meeting to completion

Gemma, Ayisha and the rest of the team at Bourne Alton were amazing from start to finish. We had some complications with power of attorney and then probate. They kept us informed and up to date right through the process. I’d highly recommend them.

Lee · 29 November 2025 · Bourne Estate Agents Farnham

Agent replied · 25 December 2025

Thank you for taking the time to leave a 5-star review, Lee. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

5/5

Trustpilot

Thank you Charlotte!

Charlotte has been incredibly helpful and very efficient throughout. Having not rented in a very long time I was very unsure about the process and she has made it a smooth and stress free experience. Thank you!

Dario · 21 November 2025 · Bourne Estate Agents Farnham

Agent replied · 25 December 2025

Thank you for taking the time to leave a 5-star review, Dario. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

5/5

Trustpilot

The team in Alton did a fantastic job

The team in Alton did a fantastic job. They signposted us to good solicitors and kept us informed at each stage of the sale of our old house and purchase of the new. They also accommodated us with frequent trips to our new house, to meet contractors for kitchen design.

Geoff · 18 November 2025 · Bourne Estate Agents Farnham

Agent replied · 25 December 2025

Thanks, Geoff! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

1/5

Google

I think they under valve and always have some one to buy at that valve but allows others to view at a higher asking price then sale to the one who was all ways going to buy and they will then tell you no one have offered over these …

Simon777 · 16 November 2025 · Bourne Estate Agents Hampshire

5/5

Google

Excellent service thank you. Viewings managed so efficiently; all staff contacts were excellent - very professional - and fortunately a relatively quick sale was achieved. Just great service - Thank you.

Raymond · 16 November 2025 · Bourne Estate Agents Godalming

Agent replied · 16 April 2026

Thank you for taking the time to leave a 5-star review, Raymond. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

5/5

Google

Although we did not end up buying through Bourne I felt obliged to say that Chris did a fantastic job helping us with our search. Listened to exactly what we needed and did not flood our inbox with properties that weren’t the right fit and waste our time. Would recommend.

Keith · 15 November 2025 · Bourne Estate Agents Guildford

Agent replied · 14 January 2026

Thank you for taking the time to write your review. We do appreciate the positive feedback about Chris. We hope you enjoy your new home. Regards Bourne Estate Agents

5/5

Trustpilot

5 star work

I a took flat through Bourne state agent In woking..all was good from beginning...till end... of the process,even we had a few issues in the flat..as I communicate with Mr fraser (manager)all fixed immediately ...I appreciate his work.best luck

Reza · 14 November 2025 · Bourne Estate Agents Farnham

Agent replied · 25 December 2025

Thank you for taking the time to leave a 5-star review, Reza. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

5/5

Trustpilot

Spoke to Michael Murray

Spoke to Michael Murray, very professional, dedicated to helping me and my family find the right place at the right price. Was glad for his call back and am very pleased with the result in the end.

A.Backerei · 12 November 2025 · Bourne Estate Agents Farnham

Agent replied · 25 December 2025

Thank you for taking the time to leave a 5-star review. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

5/5

Trustpilot

Fantastic service

Having bought my property through Bourne in 2022, I had no hesitation in using them for my house sale 3 years later. The Farnham branch of Bourne have been excellent throughout the process of selling my house. However I'd like to single out Rebecca, who was absolutely fantastic from beginning to end. She kept me updated at every stage, and remained reassuring and calm during a lengthy and sometimes difficult and stressful process. I always felt supported by Rebecca, and always appreciated her being truthful with me. I couldn't have done it without her, and wouldn't hesitate to recommend Rebecca and Bourne to anyone thinking of selling their home in Farnham and surrounding areas.

Sarah · 12 November 2025 · Bourne Estate Agents Farnham

Agent replied · 4 June 2026

Thanks, Sarah! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Trustpilot

I have had a fantastic experience with…

I have had a fantastic experience with Micheal he has been informative and responsive.

Mikesh · 9 November 2025 · Bourne Estate Agents Farnham

Agent replied · 4 June 2026

Thank you for your 5-star review, Mikesh! If there’s anything else we can do for you, please let us know.

5/5

Trustpilot

Michael

Michael the guy I worked with was very articulate and a helpful, nice man.

Jacob · 8 November 2025 · Bourne Estate Agents Farnham

Agent replied · 4 June 2026

We really appreciate your 5-star feedback, Thank you Jacob!

5/5

Trustpilot

Absolutely amazing help from Michael…

Absolutely amazing help from Michael Murray and the team! He has been there every step of the way, and has been very supportive! Thank you all from me and my family.

Luis · 8 November 2025 · Bourne Estate Agents Farnham

Agent replied · 4 June 2026

Thanks, Luis! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Trustpilot

They are so helping and always check in…

They are so helping and always check in until everything is okay. I highly recommend

Kish · 7 November 2025 · Bourne Estate Agents Farnham

Agent replied · 4 June 2026

Thank you for taking the time to leave a 5-star review, Kish.

5/5

Trustpilot

Fantastic service from Bourne

Fantastic service from Bourne in Ash Vale , nothing was too much trouble for Gary and liked that every member in the office knew where we were regarding our sale , the conveyancing team recommended were very professional and quick, superb couldn’t have asked for more

Phill · 5 November 2025 · Bourne Estate Agents Farnham

Agent replied · 4 June 2026

Thank you for taking the time to leave a 5-star review, Phill. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

5/5

Trustpilot

Excellent service - would highly recommend

I had an excellent experience with the Ash Vale branch. Hugo listened to my list of wants and desires of my future home and found me a property I never would have found using online property search engines.

MH · 3 November 2025 · Bourne Estate Agents Farnham

Agent replied · 4 June 2026

Thank you for taking the time to leave a 5-star review. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

5/5

Trustpilot

Absolutely first class from start to…

Absolutely first class from start to finish. Charlotte was friendly, super efficient & the whole team are collegiate & work as a team and seem to genuinely like each other - so when a problem appeared at the end with the Govt website they were able to work around it. Really great.

Patrick · 3 November 2025 · Bourne Estate Agents Farnham

Agent replied · 4 June 2026

Thanks, Patrick! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

1/5

Google

Walked past on the weekend to look at the houses in the window and the girl in the shop proceeded to stare at us, look at us up and down and made us feel really uncomfortable. She was also wearing her slippers which was odd…

Charlotte · 17 October 2025 · Bourne Estate Agents Cobham

5/5

Google

I had Anna show me over a property over the weekend and she was very informative, friendly and progressional. Would definitely would like her to show me more properties in the future. Thanks Anna

Rosie · 17 October 2025 · Bourne Estate Agents Cobham

5/5

Google

I had an outstanding experience working with Bourne. From start to finish, they were professional, knowledgeable, and always available to answer my questions. They truly listened to what I was looking for and guided me through every step of the buying/selling process with patience and expertise. What impressed me most was their genuine care which made me feel confident in my decisions. Thanks to the team at Bourne the entire process was smooth and stress-free. I couldn’t have asked for better and highly recommend them to anyone looking to buy or sell a home in the local area.

Doris · 17 October 2025 · Bourne Estate Agents Cobham

5/5

Google

Jordan, Adam, and Anna have been selling my granddad’s land, and they have been absolutely fantastic from start. They are professional, reliable, and approachable, always keeping me updated and making the whole process smooth and stress-free. Their clear communication, attention to detail, and friendly manner made what could have been a complicated experience feel simple and straightforward. I’m truly grateful for all their hard work and would highly recommend them to anyone looking for a trustworthy and dedicated team

Louisa · 17 October 2025 · Bourne Estate Agents Cobham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 499 reviews rated 4.7 out of 5, followed by Guildford with 488.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Hampshire: 72a High Street, Alton, Hampshire, GU34 1ET
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.

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