Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

★★★★★ 5/5

Google

I would like to say, out of all the estate agencies I have used in the past, this one is far by the best. Shout out to Maddie. Maddie has been extremely helpful and has been able to make our application to the my new home, as easy as anyone could make it. I know I can be demanding and ask a lot of question, however Maddie has been able to help me with every single query without hesitation. When I missed a few documents, in our referencing application, Maddie was on the ball to make sure this error was corrected. Maddie has been a great person to deal with, the whole process has been clear from the start.PositiveResponsiveness, Quality, Professionalism

Ivo · 28 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

I had a hard time finding somewhere to live as other estate agents where not very nice and quite rude at times. That was until I came across Bourne estate agents they where soo helpful a through the hole process and very nice. Jayne Johnson & Ayisha Hosemann have to be the two nicest people I have ever met so thank you to themPositiveProfessionalism

Paul · 27 June 2021 · Bourne Estate Agents Alton

★★★★★ 1/5

Google

One of the worst estate agents I have come across. AvoidNegativeProfessionalism

H · 27 June 2021 · Bourne Estate Agents Ash Vale

★★★★★ 1/5

Facebook

We would not recommend Bourne Estate agents for rentals. We have been badly let down by this company after we paid 6 months rent in advance. The day that we were supposed to collect the keys we met with an independent inventory company at the property. The property was still dirty, loos were filthy, dust everywhere and a ladder fell onto my husbands head that was broken inside the loft. There was no main key for the front door, broken glass outside, items agreed had not been done, carpet moths in one carpet and a terrible smell of damp/cigarette smoke which concerned us as our son has asthma. No deep clean had occurred and despite asking for proof of this (we had been told a deep clean had been carried out) nothing was ever presented. The inventory agent advised that it was not acceptable and would require some work to be carried out. We requested a delay in the contract by a week or so in order to have these items rectified so that we could move into a clean and safe house. 24 hours later the landlord terminated our contract, which we could have fought but felt we were better off stepping away from the this property. There was zero communication from the agents as to why, no apology. This was a property that was being rented for £4000 a month. We are appalled at the lack of consideration given towards tenants. Fortunately we did not need to leave our sold house but this could have been a terrible situation if we had been completing on the same day.

Lexi · 26 June 2021 · Bourne Estate Agents Esher

★★★★★ 5/5

Google

My wife and I would very much like to thank Jayne and the team at Bourne in Alton for a very professional and personal service and would high recommend Bourne for property lettings. We have moved abroad and very happy and at ease in the knowledge we have left our property fully managed in their hands. Well done and thank you.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 26 June 2021 · Bourne Estate Agents Alton

★★★★★ 5/5

Google

We have just moved into a new property we rented through Bourne in Alton and I have to say we are delighted with the full experience. Ayisha understood our needs and what we were looking for since the very beginning. She was really proactive offering choices and really professional during the visits we made to several properties. As customers we felt well supported by the whole team. Kelly, Jayne and Tracey were thoughtful and the attention we received from them was close and warm as well. It was the very first time we were renting a property here and they have been very helpful and guided us really well through the whole process. We are really grateful!PositiveProfessionalism

Ángel · 26 June 2021 · Bourne Estate Agents Alton

★★★★★ 5/5

Google

I was really impressed with the knowledge of Marc & the team, it helped selling a house in an uncertain market much easier! Would highly recommend out of all of the agents to choose from in the area and would definitely use them again. Thanks!PositiveResponsiveness, Professionalism, Value

Louise · 26 June 2021 · Bourne Estate Agents Cobham

★★★★★ 5/5

Facebook

Selling our home through Bourne was refined and straightforward. In particular Rebecca from the Farnham branch was so accommodating and helpful. Communication was fantastic throughout the process and I truly felt Rebecca went above and beyond in her efforts to ensure we were kept appraised. Many thanks to her and the team!

Emma-Lisa · 25 June 2021 · Bourne Estate Agents Esher

★★★★★ 5/5

Facebook

Bourne have been amazing. In particular Gemma Miller. She has been absolutely amazing and I’m certain we would have lost our sale and house if it wasn’t for her personally chasing and escalating matters. She knows the industry very well, an expert who you want in your corner. She will go the extra mile for her clients. I can’t thank Gemma and Bourne enough. Hands down best agent in Alton. Highly recommend.

Jennifer · 25 June 2021 · Bourne Estate Agents Esher

★★★★★ 5/5

Google

We purchased a property in Guildford through Bourne Estate Agents and they could not have been more helpful. Extremely professional and always got back to us with any enquiries.PositiveResponsiveness, Professionalism

Dean · 25 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

I have been with Bourne for 2 years and I can't leave without saying that Wendy Tipler has been an absolute godsend. She has been responsive and supportive in the management of my former property. Professional, and often the voice of reason in navigating any difficulties that arose. We are very grateful to have had her as our agent and wish her well with thanks.PositiveProfessionalism

Ms · 25 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Having been let down by a previous letting agent, I decided to give Bourne a try and I'm so pleased I did. Maddie has been an absolute star in handling my application from start to finish. There were a few difficulties along the way (not to mention a very short time frame) but she went the extra mile to overcome these and managed to negotiate a deal that suited both myself and the landlord. Maddie's professionalism, friendly approach and communication throughout has been a pleasure to do business with. Look no further than Bourne Estate Agents.PositiveResponsiveness, Professionalism

Jez · 25 June 2021 · Bourne Estate Agents Guildford

★★★★★ 4/5

Google

We explained to Bourne what we were after and they informed us of a new property as soon as they knew it was coming onto the rental market. It was really helpful that they were so proactive as we moved in 3 weeks later to our perfect home. The process was smooth and they kept us updated the whole way through the process.PositiveProfessionalism

Sally · 25 June 2021 · Bourne Estate Agents Alton

★★★★★ 5/5

Google

We’ve just exchanged on our new property which we purchased through Bourne. I cannot fault them. We’ve had so many hiccups with different things along the way and every time Gemma has done all she can to help. Nothing was too much to ask, she was positive, friendly and understanding the entire time. Everyone in the office has been professional but warm. If we decide to sell later down the line, we will absolutely be using Bourne.PositiveResponsiveness, Quality, Professionalism

Hannah · 25 June 2021 · Bourne Estate Agents Alton

★★★★★ 5/5

Google

Bourne estate agents Guildford provided an excellent service throughout. I would highly recommend them whilst they’d be my first point of call should I require another property in the future. Maddie Waterman took my case and met me at the property and I knew straight away I wanted to use them. I’m probably not the easiest client but Maddie helped me through the process with complete professionalism and went the extra mile to make sure my application was successful for me. Very satisfied!PositiveResponsiveness, Quality, Professionalism, Value

Billy · 24 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Marc & the team were a great help in guiding us through the process in buying our first home in Cobham. Answering all our questions and making the process go seamlessly and smoothly.PositiveProfessionalism

Sara · 24 June 2021 · Bourne Estate Agents Cobham

★★★★★ 5/5

Facebook

Purchasing our home through Bourne was one of the best decisions we made. Gemma Miller at Alton branch, the agent acting on the sellers behalf, helped us all the way through the process and the level of service we received made us feel like we were the client also. Gemma helped us get through many obstacles and ensured we completed in the timescale we needed. The gift received when we got the keys was also such a nice touch. Good job Bourne :)

Amy · 23 June 2021 · Bourne Estate Agents Esher

★★★★★ 5/5

Facebook

Andy, Ross, Oliver and the team have been amazing during the selling process. Can’t thank them enough.

Pam · 21 June 2021 · Bourne Estate Agents Esher

★★★★★ 5/5

Google

Rating only, no written review.

Rachael · 20 June 2021 · Bourne Estate Agents Farnham

★★★★★ 5/5

Google

Rating only, no written review.

Rhonda · 20 June 2021 · Bourne Estate Agents Farnham

★★★★★ 5/5

Google

Rating only, no written review.

Annie · 20 June 2021 · Bourne Estate Agents Farnham

★★★★★ 5/5

Google

Excellent services!!!!!

Zamji · 20 June 2021 · Bourne Estate Agents Farnham

★★★★★ 5/5

Google

Top service from everyone at Bourne Estate Agents, fun to deal withPositiveResponsiveness, Professionalism

Martin · 20 June 2021 · Bourne Estate Agents Farnham

★★★★★ 5/5

Google

The staff were professional, courteous and very easy to deal with. I thoroughly recommend their services.

James · 20 June 2021 · Bourne Estate Agents Farnham