Trusted Agent profile
★★★★★
1,902 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,902 reviews on four platforms, rated 4.7 out of 5 overall.
1,706
Reviews on Google
All 9 offices
76
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
115
Reviews on Trustpilot
Business-wide
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Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSuperv service from Brandon, really helpful and very professional! Would highly recommend anyone looking to rent. Thanks so much!
Dear Rodrigo, Thank you for the review, I have passed on your feedback to Brandon which is greatly appreciated. I hope the up and coming move goes smoothly. Best Regards Andy Gearing (Director)
5/5
GoogleMoving to Woking after being shown a property by Jessica, she has been very communicative through the whole thing while also being friendly and just all-around nice to talk to.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleExceptional service all the way through the process and a very friendly and can do attitude from Brandon in the Woking Branch. Highly recommended. 5 stars.PositiveResponsiveness, Professionalism
5/5
GoogleRoss and Bradley were fantastic when it came to selling my property. They kept me in the loop with everything and were always willing to go the extra mile
Dear Peter, Thank you for your amazing review, I have passed your feedback onto Ross & Bradley. Best Regards Andy Gearing (Director)
5/5
GoogleMy first encounter with Bourne was not so warm until I met Jess. she went out of her way to get us our ideal apartment.
5/5
GoogleA big thanks to Ross in his most professional and courteous dealings throughout the transaction. From start to finish he managed expectations impeccably.
5/5
GoogleThanks Jessica Dixon and the Bourne Letting team for being so efficient in renting our property so quickly and being very personable. Would highly recommend to anyone. Geoff Mathis
Geoff, Thank you so much for the review, having worked with you previously on the sale of another property and the recent lettings engagement, we are delighted to be working with you again. Thanks and best regards Andy Gearing (Director)
5/5
GoogleMy dealings with Jess Dixon from Bourne Estate Agents has been 10/10. Super responsive, professional and friendly throughout.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFrom the outset, Andy displayed a deep understanding of the local market, was able to pitch the property at the the right price and was relentless in finding a buyer, taking as much stress out of the the process as possible and was the most proactive person involved.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBrilliant service from start to finish. Bradley kept us informed every step of the way with weekly calls. Very friendly, polite and professional! Would definitely recommend! Thanks, Sam & AlicePositiveResponsiveness, Quality, Professionalism
Dear Sam, Thanks for the the great review, we really appreciate it. Communication is key to a successful transaction. We hope you are enjoying your new home. Kind regards Andy Gearing - Local Director
5/5
GoogleExcellent service from start to finish from Andy and his team, Would recommend them to anyone thinking of selling. Highly professional outfit, always on hand to help regardless of the complexities. Big thumbs up all round.PositiveResponsiveness, Quality, Professionalism, Value
Hi Mark, Thank you for the review, we pride ourselves on our communication and delivering on what we set out from the initial meeting, taking the stress away from our clients, coupled with outstanding results. I hope you are enjoying your new home. All the best for the future Andy Gearing - Local Director
5/5
GoogleThe team worked hard to make the process of selling our house as easy as possible. Would highly recommend, they provide a personal service and try to match your house to the best buyer, whilst giving great advice.
Dear Joe, Thank you so much for your review, I have passed this onto the team. We pride ourselves on a personal service along with ensuring the sales we generate for our clients are with the best buyers in the market. I hope you are enjoying your new home. Kind regards Andy Gearing - Local Director
5/5
GoogleBourne were always contactable and we felt like a priority. They found us a property in a challenging market which ticked all our boxes. Well Done Brandon
5/5
GoogleExcellent experience as a buyer. A big thumbs up to Ross who served throughout the full process from viewings to completion, and help has always been spot on with regards to complicated issues at property sales and many more. You won’t be treated too much like a pro when you’re not - that’s something you don’t get elsewhere. Great job and keep it up!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThis is a review for Jess. She was very helpful, approachable and responsive to any questions or problems we had about the property. Maintaining a friendly but professional relationship. Very thankful for all her help and confident with Bourne's service with her on the team.PositiveResponsiveness, Professionalism
5/5
GoogleBradley was really a great support throughout the process of buying a house and I found his insight really useful. The team at Bourne were responsive and polite to engage with.
5/5
GoogleJess is helping put my house up for rent! Out of all the estate agencies I’ve spoken to and got round she was the most professional and actually seemed interested and excited to help rent my property out! I feel confident and comfortable with Jess from Bourne dealing with property. Wouldn’t go elsewhere!
Dear Maddie, Thank you for your recent review, I have passed this feedback onto Jessica. We pride ourselves in being different to our competitors, coupled with outstanding service levels. We look forward to our ongoing business relationship. Kind Regards Andy Gearing (Director)
5/5
GoogleJessica was great to deal with! Efficient, professional, well presented and knowledgable. She kept the process simple in that we felt like 'people', and not just a number on her list of viewings. She liaised with us well and kept us updated on our process. We feel safe and comfortable with Bourne and their processes.
5/5
GoogleAndy, Ross and Ollie did a brilliant job of selling my flat in Woking. It was a difficult brief due to EWS1 complications and we went through several iterations before finally getting a buyer across the line. Great job by the team and they stuck with this one for more than a year to get it done. I recommend them without hesitation for sales. I have also used them for lettings, and again a first rate service delivered. No need to look at anyone else in this town!!PositiveResponsiveness, Quality, Professionalism, Value
Thanks John, the journey was certainly a long one but I'm pleased we got the sale across the line. All the best for the future. Kind regards Andy Gearing - Local Director
5/5
GoogleBourne Estate Agents make the Impossible POSSIBLE ! Joining Bourne was THE BEST DECISION we took! Bourne SOLD IT! After being on the market for 8 months with Bourne's competitor, and two failed sales (the 1st time, the chain fell days before exchange, and the second time, the buyer just vanished), we took the decision to switch the Estate Agency, and join Bourne, as we became extremely unhappy with the current agency! And let me tell you, joining Bourne was THE BEST decision we took. They completely understood our situation, learning about the failed attempts of selling our property, and they took things personally, going the extra mile in order to see us exchange contracts on the house we wanted. And without no doubt, they managed to sell our property withing days after the house went on the market under their Agency. One thing that I absolutely appreciated about their approach for selling the property was that they never brought over people that were not directly interested in this type of property such as ours, which meant that we sold so fast. With previous agency, took us 2 months to get a buyer, so you can see right away that Bourne's approach is bringing results right away. We worked very close with their office, and met the gentlemen that form Bourne. They were extremely professional and they would call regularly to let you know of what's going on. Even the Agency Manager, Andy, was calling in to make sure things are good. The gentleman looking after our case was Bradley. Now, Bradley, without no doubt, he went the extra mile in seeing this sale/purchase happening for us. He called in regularly,chased and double chased the solitors and mortgage advisors, and even helped me out with a very complicated inquiry raised by our buyer. This particular inquiry, because of its complexity, was dragging for 2 months now, until Bradley and I dug in a bit, took things in our hands, and solved the issue in 48h. Bradley even called me outside his working hours to update me, and he even called me on his day off to chase the solicitors so we can exchange. ABSOLUTE LEGEND!!! Hats down to Bradley! In conclusion: so happy with their service from start to finish. No doubt, Bourne is the way forward!
Dear Alex, Thank you so much for your review, here at Bourne we pride ourselves on being refreshingly different to our competitors, employing highly skilled agents working with traditional methods of matching the buyer to the property, this coupled with the latest industry leading prop tech delivers an outstanding result for our clients. I have passed your review onto the sales team including Bradley. We look forward to seeing you on completion. Kind regards Andy Gearing, Local Director
5/5
GoogleI worked closely with Bradley and Andy at Bourne to sell a house in working on behalf of an elderly lady. They were incredibly professional, always accommodating and went over and above any service I have ever received from an estate agent. Amazing service and competitive rates too.
Dear Jenny, Thank you so much for your amazing review, it was a pleasure working with you throughout the transaction. Please do get in touch if you require our services again. Best wishes for the future Kind Regards Andy
5/5
GoogleBrandon from Bourne was absolutely amazing. Appreciate how he went the extra mile to find us the ideal house. He listened to our needs and never made us feel like it was about the sale but rather about our needs. Great service and personality
5/5
GoogleI found Bourne Estate Agents to be extremely helpful with our (slightly complicated) purchase of our house. They were always professional and friendly and I felt they cared and made the extra effort we needed at times. I would not hesitate to recommend them.
Thank you Louise for this wonderful review. I am so pleased that you had such a positive experience with us, and I will share this fantastic feedback with the sales team. Kind Regards Andy Gearing (Director)
5/5
GoogleWe sold our house through Bourne in early 2022 and were really impressed with Bourne, they were highly professional and supportive and offering a personal touch. They were really on the ball, very responsive, chasing up details and our solicitors and working with our onward purchase estate agents. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Farnham has the most, with 541 reviews rated 4.7 out of 5, followed by Guildford with 538.
The nine Bourne Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.
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