Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had a recent experience with the offices of Balgores the Romford office for a purchase process and the GIDEA PARK/HORN CHURCH for rental and management of the property...both experiences are very good in term of communications care for their clients and friendliness. Iam particularly impressed with Ms Jody Manno in the management office of the GIDEA PARK branch ...she guided me through the process of restoration of the property up to a very good standard for rental and insuring top level of safety and certification. She made me feel very supported and a stressful process felt much better than I thought ...A BIG THANK YOU Jody from my self and on behalf of my family and thanks to your brilliant contractors .....

Sittana · 28 August 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

We've been with Balgores Lettings in Romford, London, for 5 years now, and once again, they've proven to be an exceptional team. A special shoutout to Mark Claxton, who facilitated our tenancy renewal seamlessly. He expertly handled our queries, the reference process, and the new tenancy agreement. Balgores Lettings consistently listens to our concerns and provides reliable support for any property issues. The maintenance team is also commendable. Here's to another year of great service!

AHMED · 28 August 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Reece at Balgores was incredibly responsive and on the ball in getting my property advertised, viewed and let out in a short space of time. He managed all the inspections, paperwork, viewings, deposit scheme and reference checking for me. Compared to previous years where I had managed the property myself, Balgores took all of the stress and hassle away from me. I would definitely recommend. Very professional.

Leah · 28 August 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Ben & Emily @ Balgores Chelmsford have been so professional, efficient & so very organised with helping me arrange my new rental property. Would highly recommend.

Shauna · 22 August 2024 · Balgores Chelmsford

5/5

Google

Rating only, no written review.

Meg · 22 August 2024 · Balgores Chelmsford

5/5

Google

Just bought my dream house in Chelmsford. Because it was our first house, we were very Paranoid. We were dealing with the great Ellie who was very patient and accommodating. We were did like 4 viewings through the process and she was there with the same smile every day. Highly recommended.

Maher · 22 August 2024 · Balgores Chelmsford

5/5

Google

We are so happy with the dealing and responds for the enquiries, esoecially with Ben. Thank you team.

Alphonsa · 22 August 2024 · Balgores Chelmsford

5/5

Google

Dealt with Ben, extremely happy with the service given. Dealt with our queries quickly and ensured we had a pain free experience, very helpful with it being our first time. Definitely recommend.

Baylie · 22 August 2024 · Balgores Chelmsford

5/5

Google

Very good communication and house sold after first viewings. Thank you for very efficient service !

Elizabeth · 22 August 2024 · Balgores Chelmsford

5/5

Google

We have been working with Balgores as our managing agent for 4 rental properties we own in Chelmsford for over a year and are very pleased with their services. A recent new tenancy was handled particularly well by Jody Manno and Daniel Lawrence who both went the extra mile for us whilst we were away overseas.

Tim · 22 August 2024 · Balgores Chelmsford

5/5

Google

Found Ben Vainola easy to communicate with. He was extremely helpful and knowledge. Responds very quickly. Have found Balgores team excellent.

Geoffrey · 22 August 2024 · Balgores Chelmsford

5/5

Google

Richard and the Team were very professional throughout the sales process. Delivered on their commitments. Would highly recommend.

Mike · 22 August 2024 · Balgores Chelmsford

5/5

Google

If I could give 10 stars I would but it only allows 5, Ben has been absolutely amazing assisting us with securing our new home! Very efficient, friendly, non stop keeping us updated with our personal process. Can not fault him at all. Thankyou for all your help Ben, you have been amazing!

Leanne · 22 August 2024 · Balgores Chelmsford

5/5

Google

From the initial meeting, to managing the sale through to completion, Allannah Buckroyd, Branch Manager for Balgores Chelmsford and her team have been superb. A personal, informative and excellently communicated journey. highly recommend.

Ben · 22 August 2024 · Balgores Chelmsford

5/5

Google

My experience with Balgores so far has been highly professional and well communicated. All my questions are attended to quickly and I feel like I’m in safe hands with their advice and assistance securing a property. Jody Manno in particular, has been very attentive and helpful.

Laura · 22 August 2024 · Balgores Chelmsford

5/5

Google

The team at Balgores has been helpful and easy to reach during my tenancy. When we decided to end the tenancy, Jody and her team answered all our queries in a prompt and professional manner. The deposit was also sent back in no time at the end. Thank you, Jody and everyone in the letting team at Balgores! :)

Nguyen · 22 August 2024 · Balgores Chelmsford

5/5

Google

Ben has been very helpful. A professional service with great communication.

J · 22 August 2024 · Balgores Chelmsford

5/5

Google

Dan looks after my rental property for me, he is very helpful and always at the end of the phone if you need him.

Daniel · 22 August 2024 · Balgores Chelmsford

5/5

Google

Great service from the the Balgores team reported boiler issues in the morning within 3 hrs all sorted. Special mention to Danial Lawrence great communication

Paul · 22 August 2024 · Balgores Chelmsford

5/5

Google

Ben Vainola has been super helpful in managing my property, I've sent a lot of ad hoc asks his way and he is always prompt and helpful in his responses.

Roan · 22 August 2024 · Balgores Chelmsford

5/5

Google

5 stars for Ben Vainola at Balgores, Chelmsford. Balgores are the third letting agency we have used and the only one who did a good job. Thanks.

Colin · 22 August 2024 · Balgores Chelmsford

5/5

Google

Any questions and queries were dealt with quickly and efficiently by our agent, Daniel. Very happy with the service we received by Balgores!

Jess · 22 August 2024 · Balgores Chelmsford

5/5

Google

Daniel, has been a great advert for Balgores, he approach to the this is first class, proactive and problem solving, with an overall sense of fairness for all parties involved. I would thank and recommend him.

Colin · 22 August 2024 · Balgores Chelmsford

5/5

Google

I have been using Balgores to manage my rental property for many years. Ben Vainola and Dan have dealt with any issues very professionally. I am now selling my rental property and continue to use Balgores for the sale. Would not hesitate to recommend.

Michelle · 22 August 2024 · Balgores Chelmsford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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