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Balgores reviews

4.7

★★★★★ Excellent

3,466 reviews across 8 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 3,466 reviews across eight offices (Chelmsford, Hornchurch, Basildon, Upminster, Romford, South Woodham Ferrers, Romford and Brentwood) and two platforms, rated 4.7 out of 5 overall. Balgores has the most, 883. Checked 9 October 2026.

Google logo

4.7 / 5

3,464

Reviews on Google

All 8 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 8 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's eight offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Balgores. Each award is assessed separately from the review sites.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The Romford branch of Balgores handled my recent house sale. From start to finish, it went through smoothly and in a good time. An excellent team, lead by Charlie King, thanks, Charlie. Good communication, professional, regular updates were given and it was always easy to get hold of someone, should we have any queries. Thank you to all who were involved, and I would like to give a particular shout out to Oskar, thank you, Oskar, we feel you are a real credit to the company. Would highly recommend Balgores in Romford.

Stuart · 10 September 2026 · Balgores

Agent replied · 16 September 2026

Hi Stuart, Thank you so much for your detailed feedback. We’re delighted that Charlie, Oskar and the wider Romford team provided such professional support throughout your house sale, with clear communication and regular updates from start to finish. It’s particularly pleasing to hear that Oskar made such a positive impression and that our team was always available when you had any questions. We truly appreciate your recommendation. Kind Regards, Balgores Romford

5/5

Google

I cannot recommend Balgores enough. Yes, they cost slightly more, but their service is truly unmatched. From getting my property on the market to booking viewings, everything was very easy, and they accommodated our schedule. Samantha, our sales progressor, was phenomenal. She kept us updated with any changes and made sure the chain was informed every step of the way. She was definitely the reason our sale went through, and I am very thankful to her. I would recommend them to anyone looking to sell their property.

Sabrina · 9 September 2026 · Balgores

Agent replied · 16 September 2026

Hi Sabrina, Thank you for taking the time to share your experience. We’re delighted to hear that Samantha provided such dedicated support throughout your sale and kept everything moving across the chain. It’s particularly pleasing to know that her communication and sales progression helped give you confidence throughout the process. We truly appreciate your recommendation and your kind words about the Chelmsford estate agent team. Kind Regards, Balgores Chelmsford

5/5

Google

We just got our keys to our first home today! Absolutely delighted with their service. Abbie, who made our journey a delight; longs waits and paperworks seemed endless but having her by our side throughout the process really helped us! We …

Melis · 9 September 2026 · Balgores

Agent replied · 14 August 2026

Hi Melis, Thank you for sharing such a lovely review. We’re delighted to hear that Abbie … More

5/5

Google

We have used Balgores in Upminster twice, the first time we couldn't fault the service so returned to use them again and they didn't disappoint. Abbie, Camron and Donna did a superb job of selling a property, we were kept informed at each step, from viewings, right through to completion. I would not hesitate recommending this branch. Thank you once again!

James · 8 September 2026 · Balgores

Agent replied · 24 August 2026

Hi James, Thank you for your wonderful feedback and for choosing Balgores Upminster for a second time. We’re delighted to hear that Abbie, Camron and Donna provided such attentive support throughout the sale, keeping you informed from the initial viewings through to completion. It’s fantastic to know that our estate agent team made the moving process feel clear and well supported, and we truly appreciate your recommendation. Thanks, Balgores Upminster

5/5

Google

We had a great experience with Balgores Upminster for the sale of our house. It was very professional and informative from the start, Abbie sold our house within the week and the team which followed on in the office were amazing keeping us informed at all stages. Let’s face it moving is not easy but they guided us through the process with special thanks to Donna for her pursuance in getting it all across the line.

Steve · 8 September 2026 · Balgores

Agent replied · 14 August 2026

Hi Steve, Thank you for taking the time to share your feedback. We’re delighted to hear that Abbie and the wider Upminster team provided such dedicated support throughout your sale, from securing a buyer to guiding you through the later stages. It’s particularly pleasing to know that Donna’s persistence and communication helped keep everything progressing towards completion. We truly appreciate your kind words and support. Kind Regards, Balgores Upminster

5/5

Google

We recently bought our house through Balgores Upminster and had a great experience. The communication was brilliant throughout, we were always kept in the loop and never had to chase for updates, which made the whole process as stress free as possible. We mainly dealt with Katie, who was fabulous and very helpful, and also spoke briefly with Chris, who was great too. Really impressed with the whole team and would recommend to anyone looking to buy or sell. Thank you Katie and Chris!

Lucy · 8 September 2026 · Balgores

Agent replied · 14 August 2026

Hi Lucy, Thank you for taking the time to share your feedback. We’re delighted to hear that Katie, Chris and the Upminster estate agent team made your home purchase feel straightforward and well supported. It’s wonderful to know you received clear communication throughout and felt confident at each stage of the process. We truly appreciate your recommendation and your kind words. Kind Regards, Balgores Upminster

5/5

Google

We have just sold our property through Balgores Upminster. Abi was personable yet professional throughout. We really appreciated the efforts that were went to to ensure viewings were close together, which meant the world when we have a busy family home! Abi's communication was great throughout and she worked hard to ensure there was good communication between the buyer and seller. Donna was also fantastic as sales progressor. She kept us regularly updated when chasing solicitors, and had good communication also.

Sarah · 8 September 2026 · Balgores

Agent replied · 14 August 2026

Hi Sarah, Thank you for taking the time to share your feedback. We’re delighted to hear that Abi and Donna provided such dedicated support throughout your sale. It’s great to know Abi’s thoughtful approach helped accommodate your family’s needs, while her communication and Donna’s sales progression support helped keep everything moving forward. We truly appreciate your kind words about the Upminster estate agent team. Kind Regards, Balgores Upminster

5/5

Google

Ellie and Sam were both very helpful throughout the process of purchasing our property everything went smoothly

Dom · 7 September 2026 · Balgores

Agent replied · 16 September 2026

Hi Dom, Thank you so much for your kind feedback. We’re delighted that Ellie and Sam were both so helpful throughout your purchase and that their support made the process straightforward. We’re pleased our Chelmsford team could provide the guidance you needed when buying your home. Kind Regards, Balgores Chelmsford

1/5

Google

They aren't picking up the phone or answering emails, and the chat is just a bot. I haven't been able to get in touch for two weeks now!

Svetlana · 7 September 2026 · Balgores

5/5

Google

Balgores in Chelmsford sold my house in a tricky market. In particular Sam & Ellie in the office were brilliant in dealing with the buyer's sluggish solicitor

Frankie · 7 September 2026 · Balgores

Agent replied · 16 September 2026

Hi Frankie, Thank you so much for your feedback. We’re delighted that Sam and Ellie were able to support you throughout your sale and keep things moving when the buyer’s solicitor caused delays. Their dedication and expert property guidance made a real difference, and we’re pleased our Chelmsford team could help you navigate the sale successfully. Kind Regards, Balgores Chelmsford

5/5

Google

We’ve recently viewed a property with Piers and we’ve seen a few in our time! Estate agents can sometimes come across as pushy or like they’re fibbing about things. Piers has been the best estate agent I’ve ever had show me around a property. He was just himself, very personable, honest when he needed to check something to confirm the answer to questions and respected the quiet time to view the house and take it all in. Just a really lovely young man who is an asset to the agency, and I understand he hasn’t been there for very long either, We’re not sure if we’ll have an offer accepted on the property we viewed but if we were looking again, I would be more inclined to view with Balgores simply because they have Piers.

Kelly · 5 September 2026 · Balgores

Agent replied · 7 August 2026

Hi Kelly, Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear that Piers made such a positive impression during your property viewing. Providing honest advice, expert property guidance, and allowing buyers the time and space to make informed decisions is something our Chelmsford estate agent team values greatly. Your kind words mean a great deal, and we hope to have the opportunity to assist you again with your property search. Kind Regards, Balgores Chelmsford

5/5

Google

An exceptional service from a very friendly Team

Stephen · 4 September 2026 · Balgores

Agent replied · 7 September 2026

Hi Stephen, Thank you for your kind feedback. We’re delighted to hear that you received exceptional service from our friendly estate agent team. Providing professional, approachable support throughout the moving process is something we take great pride in, and we really appreciate you taking the time to share your experience. Kind Regards, Balgores Chelmsford

5/5

Google

Balgores have been fantastic to work with. As a portfolio landlord having a trusted agent is invaluable. We are grateful for their service. Great communication and very reliable. Ben is an absolute asset to the team.

Bellot · 3 September 2026 · Balgores

Agent replied · 7 September 2026

Hi Bellot Developments Limited, Thank you for your fantastic feedback. We’re delighted to hear that you’ve found Balgores reliable and communicative, particularly when managing your property portfolio. We really appreciate your trust in our team, and we’ll be sure to pass your kind words on to Ben, it’s great to hear how much of an asset he has been to your experience. Kind Regards, Balgores Chelmsford

1/5

Google

Kacey and Stellison repairs have left us without a dishwasher in our flat for 8 weeks with very little information and no idea when it will be fixed.

Tom · 2 September 2026 · Balgores

5/5

Google

Very helpful and polite staff. Ben has been more than helpful and patient with me in my process. He has answered any questions I’ve had and helped me with any issues.

Elle · 2 September 2026 · Balgores

Agent replied · 3 September 2026

Hi Elle, Thank you for taking the time to share your feedback. We’re delighted to hear that Ben has been so supportive and patient throughout your journey. It’s great to know he has been on hand to answer your questions and help resolve any issues along the way. We truly appreciate your kind words and are pleased that you’ve had such a positive experience with the Chelmsford estate agent team. Kind Regards, Balgores Chelmsford

5/5

Google

"I cannot recommend Oskar from Balgores Romford highly enough! From start to finish, he was exceptionally helpful, quick to respond, and a genuinely lovely guy to deal with. He even got back to me on a Sunday when the office was closed, (he never stops working!) which made a huge difference. Oskar kindly arranged multiple viewings for us and patiently answered every single question we had throughout the process. Thanks to his hard work and efficiency, we successfully bought the perfect home for us. If you are dealing with Balgores, you're in great hands with Oskar!"

Miss · 1 September 2026 · Balgores

Agent replied · 31 August 2026

Hi Miss Maria, Thank you for such wonderful feedback. We’re delighted to hear that Oskar provided attentive support throughout your property search, from arranging viewings to answering your questions and keeping everything moving smoothly. It’s fantastic to know his commitment and expert property guidance helped you secure the right home, and we’ll be sure to pass your kind words on to him. Kind Regards, Balgores Romford

5/5

Google

I never leave reviews but on this occasion I felt it was warranted. I just wanted to say thank you to the Romford Balgores team who successfully sold a property for me. Special shout out to Charlie King, Oskar and Louise who were excellent. Estate agents get a bad press in general but these guys are without doubt fantastic. I really felt as a seller they fought my corner through a challenging negotiation. They were open and honest and didn’t just tell me what I wanted to hear, I appreciate that. I would not hesitate to use them again and will in the future. Thank you!

L · 1 September 2026 · Balgores

Agent replied · 24 August 2026

Hi l, Thank you for such thoughtful feedback following the successful sale of your property. We’re delighted to hear that Charlie, Oskar and Louise supported you so well, particularly through what sounds like a challenging negotiation, and that you valued their honest and straightforward approach. Providing strong property sale support and expert guidance throughout the moving process is exactly what we aim for, so it’s wonderful to know you felt the team were firmly on your side. We truly appreciate your recommendation and would be delighted to help you again in the future. Thanks, Balgores Romford

5/5

Google

An extremely positive experience buying through Balgores Romford. Oskar was amazing, always available whenever I needed, answering all my questions and queries, providing his direct number for ease of contact nd communication, and informing us step by step of where we were. Everything was exactly what you need when buying or selling a property

Sameera · 1 September 2026 · Balgores

Agent replied · 11 August 2026

Hi Sameera, Thank you for taking the time to share your feedback. We’re delighted to hear that Oskar provided such dedicated support throughout your purchase and kept you well informed at every stage. His clear communication and commitment to being readily available are exactly what we want our Romford estate agent team to provide when helping clients through the buying process. We truly appreciate your kind words and are pleased to know you had such a positive experience with Balgores Romford. Kind Regards, Balgores Romford

5/5

Google

A big thank you to Paul, Marie and Claire for excellent job. From start to finish they were on the ball, keeping me informed every step of the way. First class service, can't thank you enough.

Kim · 29 August 2026 · Balgores

Agent replied · 31 August 2026

Hi Kim, Thank you for your wonderful feedback. We’re delighted to hear that Paul, Marie and Claire kept you informed throughout the process and provided such attentive property sale support from start to finish. It’s fantastic to know you received the first-class service we aim to provide, and we’ll be sure to share your kind words with the team. Kind Regards, Balgores South Woodham Ferrers

5/5

Google

Ajay was absolutely fantastic and provided exceptional service from start to finish. I had a viewing with him and he was attentive, professional, friendly and extremely helpful throughout. He took the time to answer all my questions and made the whole experience feel easy and comfortable. A real credit to the team, would definitely recommend!

Hakirat · 28 August 2026 · Balgores

Agent replied · 1 September 2026

Hi Hakirat, Thank you for your wonderful feedback. We’re delighted to hear that Ajay provided such attentive and professional support during your viewing, taking the time to answer your questions and make the experience comfortable and straightforward. We’ll be sure to pass your kind words on to him, and we really appreciate your recommendation. Kind Regards, Balgores Hornchurch

1/5

Google

Awful - truly awful. I would not recommend. Openly lied about a buyer that was not in a good position. Led to us incurring extra removal costs, and other costs due to delays. An estate agent from the other side progressed the sale rather than the Balgores Team... Balgores were more expensive than the other agent, that was far superior in their service. I would suggest you avoid them, there are plenty of better agents in the area and do feel free to reach out if you would like more information on our poor experience.

Anthony · 28 August 2026 · Balgores

5/5

Google

I recently sold my property with Balgores Romford Ross and his team as in Oscar have been really helpful and talked us through the whole process of the sale. Get in come text with the team if you ever need to sell a property

Rachael · 27 August 2026 · Balgores

Agent replied · 31 August 2026

Hi Rachael, Thank you for sharing your experience with Balgores Romford. We’re so pleased to hear that Ross and Oscar provided helpful property sale support and kept you informed throughout the moving process. It’s great to know you felt well guided from start to finish, and we truly appreciate your recommendation. Kind Regards, Balgores Romford

5/5

Google

Abbie helped us find our perfect property. Extremely helpful and a pleasure to deal with. Shout out to Katie too. Thanks ladies for all your help. Would recommend

Kathryn · 27 August 2026 · Balgores

Agent replied · 31 August 2026

Hi Kathryn, Thank you for taking the time to share your lovely feedback. We’re delighted to hear that Abbie and Katie provided such helpful and friendly support throughout your property search and helped make finding your new home a positive experience. It’s wonderful to know you felt well looked after by the team, and we really appreciate your recommendation. Kind Regards, Balgores

5/5

Google

Samantha Beeson is an asset to Balgores! She was incredibly proactive and kept the chain and clients updated each step of the way, nothing was too much. Progression is such an important part of the house buying/ selling process and Sam is brilliant at this!

Faye · 24 August 2026 · Balgores

Agent replied · 26 August 2026

Hi Faye, Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Samantha provided such proactive support throughout your home move, keeping everyone informed and helping to keep the chain progressing smoothly. We’ll be sure to pass your kind words on to Sam, who will be thrilled to know her dedication made such a positive difference. Thanks, Balgores Chelmsford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

How many reviews does Balgores have?

Balgores has 3,466 reviews across its eight offices, rated 4.7 out of 5 overall: 3,464 on Google, 2 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Balgores office has the most reviews?

Balgores has the most, with 883 reviews rated 4.7 out of 5, followed by Balgores with 649.

Where are Balgores's offices?

Balgores, 2 Tindal Square CM1 1EH; Balgores, 1 North Street RM11 1RL; Balgores, 28 Southernhay SS14 1EL; Balgores, 63 Station Road RM14 2SU; Balgores, 5-6 Station Chambers Victoria Road RM1 2HS; Balgores, 5-7 Baron Road CM3 5XQ; Balgores, 3 Old Mill Parade Victoria Road RM1 2HU; Balgores Hayes, 7 St. Thomas Road CM14 4DB.

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.