5/5
GoogleRating only, no written review.
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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Send Balgores a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)56 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)34 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH885 reviews · 885 on Google (4.7)24 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)28 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL556 reviews · 556 on Google (4.7)17 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)7 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBilly and his team provided an excellent service in helping me purchase my home without any problems. Someone was always on hand to help me with any queries and will always get back to me straight away if I leave a message on the phone. They are polite, helpful and very professional. I would recommend them to my friends and family.
5/5
GoogleI used Balgores (Hornchurch) to sell by home and they were just brilliant. It was a difficult market but they were very professional and persistent throughout. I would use them again without any doubt - simply the best in the area.
5/5
GoogleI’ve used Balgores a few times now and the service gets better every time. I found they were very informative with feedback and answered any questions I threw at them. I can’t thank Billy enough for all his help and even answering my phone calls at silly times of the day. I would highly recommend Billy and the Balgores team.
5/5
GoogleGreat helpful team. All worked really hard in getting my property sold
5/5
GoogleBalgores is the best property agents in Hornchurch. Billy is a top class professional and his team is extremely polite and helpful
1/5
GoogleLiterally no1 picks up the phone or calls back. Tried so many times. Both on livechat and calling
5/5
TrustpilotPolite, diligent & responsive 5*
A pleasure dealing with Balgores of SWF!All of the staff were fantastic throughout the process of purchasing our new home; explaining everything that was needed & keeping us up to date. Polite, diligent & responsive - just what you want & need from an estate agent!
Agent replied · 10 June 2024
Hi Peter,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotFirst Time House Purchase
Balgores were very helpful and efficient in helping us purchase our house. Nigel was very on the ball and Sarah was always in contact to make sure we were okay and getting the information we needed. Would definitely recommend to a friend.
Agent replied · 10 June 2024
Hi Thomas,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises along to Nigel & Sara - please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotHappy purchaser
We purchased our house in Doddinghurst Essex through Balgores and the staff were professional and helpful. Peter & Pat Baker
Agent replied · 10 June 2024
Hi Peter,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotHelpful throughout the process
Marie at the South Woodham Ferrers Branch was great, she stayed in touch throughout the process and kept us well informed with proceedings. Would definitely be happy to use them again for the next move if the need arises.
Agent replied · 10 June 2024
Hi Adam & Anna,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises over to Marie - please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotWere agent for my seller
Were agent for my seller, but also pivotal in progressing to completion. If only they'd covered the area I was selling from, I'm sure things could have moved even faster!If later sell, will definitely go through them.
Agent replied · 10 June 2024
Hi Louise,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you do indeed choose to sell later!All the best, Bradley
5/5
TrustpilotExcellent service delivery..
Excellent service delivery... Many thanks to Balgores Team.. Dee and others.
Agent replied · 10 June 2024
Hi Helen,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotNo hitches during process
No hitches during process, kept up to date throughout. All my questions were answered quickly. Made the purchase and transaction very smooth.
Agent replied · 10 June 2024
Hi Anthony,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotAll the staff
All the staff, above all Ryan Perry was very helpful and friendly and professional, any issues were dealt with quickly and efficiently, with great simpathetic understanding. Thank you.
Agent replied · 10 June 2024
Hi Kultar,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your message along to Ryan. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotAll staff were very helpful when…
All staff were very helpful when purchasing our first home.
Agent replied · 10 June 2024
Hi,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotReliable
Really friendly, reliable, and keep you informed every step
Agent replied · 10 June 2024
Hi Michael,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotCongratulations to Dee for such a wonderful service
I have been a senior manager for the NHS for many years and would have been proud of any member of my staff that was as friendly, competant and dedicated to customer care as Deepak was to me during the buying/selling process. I was let down by several other estate agent but Dee secured my sale and my purchase. I could not be happier, he almost felt like one of tge family
Agent replied · 10 June 2024
Hi Vera,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your message along to Deepuk. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
1/5
TrustpilotVerry disappointed
Verry disappointed thw worse experience in my life you are very unprofessional!
Agent replied · 10 June 2024
Hi Cristinel,We're sorry to hear that your experience wasn't satisfactory. We pride ourselves on our fantastic customer service and we take matters like this extremely seriously. We would like to invite you to have a chat with us directly so we can find out how we can improve our service moving forwards. Please feel free to contact me via martin@balgoresproperty.com and we can organise a chat.Kind regards, Martin Gibbon, Group Director
5/5
TrustpilotBalgores staff go above & beyond to…
Balgores staff go above & beyond to assist your move
Agent replied · 10 June 2024
Hi Ann,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotMade my move easy
Balgores sold my house quickly and sale went through with novo problems
Agent replied · 10 June 2024
Hi Patricia,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotMy experience with the Agency was…
My experience with the Agency was faultless . Jack was very good , professional and helpful . He was always ready to help and answer an queries . He supported us so much and the sale was smooth and quick .
Agent replied · 10 June 2024
Hi Tandiwe!Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I've just spoken to Jack from our Romford branch to pass along your message and he's over the moon to hear that you're so happy with the service he provided and he wishes you his best!Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotHighly recommend
As a buyer I found the Balgores team in South Woodham Ferrers very accommodating, doing what they could to arrange appointments at times convenient to myself. They also worked well with solicitors for both parties ensuring a swift completion. I’d have no reservations in using them in the future.
Agent replied · 10 June 2024
Hi Adam!Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
2/5
TrustpilotPushy sales representative's
Pushy sales representative's, mortgage advisors extremely arrogant.
Agent replied · 10 June 2024
Hi Mr. Singh,We're sorry to hear that your experience wasn't satisfactory. We take matters like this extremely seriously and I'll be sure to speak my team & our mortgage broker to ensure this doesn't happen again.Kind regards,Richard Burns, Upminster Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.
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Send Balgores a message.
