Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,471 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,471 reviews on three platforms, rated 4.7 out of 5 overall.
1,372
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on The Trusted Agent
All 5 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Ashtons and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold, 1 Top 3 and 1 Best in County across two branches ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBeen with ashtons for 3 years now, when looking for a new house called up Chris Haws, and he helped us find a house and got everything sorted effectively and efficiently. Cannot recommend enough, makes moving so much less stressful!
Thank you so much for your 5* review and kind words Leanne. We are delighted to hear that Chris was able to make your move as stress-free as possible. Wishing you every happiness in your new home, from the team at Ashtons
5/5
GoogleChris was excellent, kept us up to date and informed every step of the process.
Good morning Leah, thank you for taking the time to leave us a review. We are always delighted to receive feedback from our clients! All the best, the Ashtons team.
5/5
GoogleChris H. Was very helpful and quick to resolve any issues that I have in the process of renting our home. Highly recommend!
Thank you for taking the time to leave your 5* review and feedback Alin. We are delighted Chris was able to help. Wishing you all the best, the team at Ashtons
5/5
GoogleAshtons were very professional in the way they guided us through to a successful sale during a difficult time in the economy. We were always confident that they had our interests at heart. With particular thanks to Tom Case for his patience and Lucy Gadsby from the progression team for making everything so easy.
We are delighted to read your review Tim, and that Tom and Lucy were able to make the process as smooth as possible. Wishing you every happiness in your new home, from the team at Ashtons
5/5
GoogleExcellent staff a pleasure to deal with
1/5
GoogleAlways confusion which Ashton branch 😔 because no direct phone no on sale/to let boards. …
Hi, sorry to read this. If your ever unsure on which branch to call - call any. We're all connected to each other. Google will also tell you where the nearest branch is located.
5/5
GoogleFriendly staff, on hand to help with any concerns or questions we had throughout the whole process.
5/5
GoogleMany thanks to Molly and the team at Stockton Heath branch for their continued support during the recent sale of our house. You were all fabulous.
5/5
GoogleMolly was very helpful while selling 2 of our properties and sometimes under stressful circumstances. She liaised with all parties concerned to get a speedy completion date.
5/5
GoogleStocton Heat branch is super friendly , welcoming and willing to give you helping hand , direct you on your property journey either seller / buyer / investor or someone who is in urge to get new roof over the head . We can only recommend.
5/5
GoogleMolly looked after our sale and worked really hard on our behalf, was proactive and responsive. Great personal service. I wouldn’t have dealt with Ashtons but for her.
5/5
GoogleAmazing staff and services
5/5
GoogleAshtons handled my property sale and purchase and were fantastic would highly recommend
5/5
GoogleGreat service and very professional approach to customer care. Thank you Ashtons!
You are very welcome Alison! It has been our pleasure to have been of assistance to you.
5/5
GoogleReally great experience from Colin and Kirsty at Ashtons Harpenden. Very efficient and friendly.
Thank you very much Katrina for taking the time to leave your 5 star review. Colin, Kirsty and the Harpenden Team are delighted to receive your kind comments and to hear that you have had such a great experience.
5/5
GoogleKirsty was brilliant. She was available to answer questions and guide us through the tenancy approval process.
Thank you for taking the time to leave your 5* review Jennifer, it is very much appreciated. It has been an absolute pleasure for Kirsty and the team to have been of assistance to you.
5/5
GoogleExcellent service and resposinsive support from Colin, Chloe, Kirsty and the whole Ashtons team
Thank you for taking the time to leave your 5 start review Clive, it is very much appreciated. We are very happy to hear that your experience with us has been such a positive one. Colin, Chloe, Kirsty and the Team are delighted to have been of assistance to you.
5/5
GoogleKirsty and the team at Ashtons were exceptional and went above and beyond to help with my new property. I would highly recommend Ashtons Harpenden for their professionalism and dedication to making my move flawless, 5* service.
Thank you for taking the time to leave your 5* review. It's wonderful to hear that Kirsty and the Team were able to help make your move such a positive experience for you. Wishing you all the very best in your new home.
5/5
GoogleAshtons were the agent for our new rental. They were always very helpful and professional and we are very happy with our new home. Thank you!
Thank you for taking the time to leave your 5 star review Claire, it is very much appreciated. The Team are very happy to hear your journey to finding your rental property has been such a positive one. Wishing you continued happiness in your new home.
5/5
GoogleWe are currently in the process of selling our home & buying our next home through Ashtons. The process has been effortless thanks to the wonderland India in our Harpenden Branch. After initially putting the feelers out just to see what interest our property would have before going to market India had lined up prospective buyers with offers being made within days. India also arranged house viewings for us & we found our next house at the right price thanks to her great negotiations. We hope to complete over the next few weeks. All in all a very positive experience so far.
Thank you so much Charlotte for taking the time to leave your 5* review and for your kind words. India has been delighted to have been able to help you with both aspects of the buying and selling process. Wishing you all the best for a speedy completion and lots of luck with the subsequent move. Best wishes from the team at Ashtons.
5/5
GoogleColin Hickey has been most kind and helpful and assisting me with my rental. Great communication and willingness to help and advise. Thank you 🙏🏼 …
Thank you Rhiannon for taking the time to leave a review. Colin was thrilled to be able to help and advise you. Wishing you all the best, the team at Ashtons
5/5
GoogleAshton’s have been fantastic helping us find our rental property. They have gone out of their way to make sure everything went smoothly! Kirsty was amazing Thank you again
Thank you Jade for taking the time to leave such positive feedback. Kirsty and the team were delighted to have helped you. Wishing you all the best in your new home. Best wishes from all the team at Ashtons.
5/5
GoogleRating only, no written review.
5/5
GoogleSmooth and professional experience renting out house. Highly recommend
Thank you so much for taking the time to leave a review Phoebe. It's really appreciated. The Harpenden team were delighted to have helped you. Best wishes from the team at Ashtons
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards, Harpenden won Gold, Welwyn Garden City won Gold and two more branches won Trusted Agent. At the ESTAS 2017 awards its branches won 1 Gold, 1 Top 3 and 1 Best in County award.
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