Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,471 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,471 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Ashtons and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold, 1 Top 3 and 1 Best in County across two branches ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have worked with Ashtons for 10 years on my rental property. During a recent reletting, they are very professional to deal with. They were quick to market the property, managed multi viewings and as a result the property was let swiftly.
Hi Chris, we just wanted to say a quick thank you for taking the time to review your experience with Ashtons. We love to hear such positive feedback! All the best, the Ashtons team
5/5
GoogleEverything went smoothly with no hiccups.
5/5
GoogleAn excellent service, stress-free completion of sales
5/5
GoogleI have had dealings with both the sales and lettings teams at Ashtons over the last 6 years and I have always found them quick to respond, friendly and thoroughly professional. Chris Haws in particular has given sound advice when letting property and I have always felt that I am a valued client.
5/5
GoogleI had an excellent experience with Ashton's recently when looking to rent a property. The entire process was straightforward, and Chris was helpful throughout.
Thank you so much for your review Tom - we are always delighted to hear feedback from our clients. We very much look forward to working with you in the future!
5/5
GoogleVery helpful, pragmatic, and Chris Haws went above and beyond.
Thank you Kate for your 5* review. We are always delighted to hear feedback from our clients so its great to read your comments. Wishing you all the best, the team at Ashtons
5/5
GoogleGreat service! Chris was always available to answer questions and help with everything. The whole rental process was fairly quick and easy.
We are delighted to read your comments Branka, and that Chris was able to ensure the process was as smooth as possible. Thank you for taking the time to leave your review, it's much appreciated. Best wishes from the team at Ashtons
5/5
GoogleThank you Chris Haw (Senior letting associate )for assisting us in each and every step of the renting process. He is so kind, professional and friendly. He made the process easier.
Thank you so much for your kind words and 5* review Karishma. Chris is delighted to have been able to help. Wishing you all the best, from the team at Ashtons
5/5
GoogleChris Haws is the estate agents I dealt with. Such a friendly agent - professional and efficient. Because of him, I managed to move in quickly. I would strongly recommend him.
Thank you so much for taking the time to leave your 5* review Thet. We very much hope you are enjoying your new home. Best wishes from the team at Ashtons
5/5
GoogleChris haws was an amazing agent. He was very helpful and very approachable. We were lucky to have him as our agent to guide us through the process.
Thank you so much for your 5* review and kind words Aaron. We are so glad Chris was able to support you through the process. Best wishes from the team at Ashtons
5/5
GoogleI have dealt with Chris from the Lettings team for over 5 years. His knowledge and experience are second to none and has always provided high quality tenants for my property. I would highly recommend Chris and Ashtons to anyone in the area.
5/5
GoogleGreat teamwork and assistance on our purchase. Professional and helpful
Thanks Luis for taking the time to review us. We are thrilled the team in Welwyn could be of assistance. Best wishes from the team at Ashtons
5/5
GoogleAbsolutely a delight and frictionless process to work with Ashtons. Chris Haws has been very friendly, cooperative, and help speed up the process to fit my requirements. Thank you so much!
Thank you so much for your 5* review and kind words Abel. We are delighted Chris could help you on your property journey. Best wishes from the team at Ashtons
5/5
GoogleI’ve had a really great experience with Ashtons compared to previous letting agents. Chris made the whole process of finding my flat super smooth and easy from viewing the property to finalising references. Would definitely recommend!
Thank you so much for your 5* review and kind words Jane. We are so pleased to hear the process was so smooth and wish you every happiness in your new home. Best wishes from the team at Ashtons
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave your 5* review Rochel. Best wishes from the team at Ashtons
5/5
GoogleThanks to the Ashtons team over the last year, especially Chloe and Chris - we’ve always appreciated your prompt communication and willingness to engage with us when needed
Thank you for your 5* review Michelle. It's great to hear Chloe and Chris have always provided an efficient service. We will be sure to pass your kind words on to them. Best wishes from the Ashtons team.
5/5
GoogleLucy and Simon were exceptionally helpful from start to finish. They always kept us updated and did everything they could to push the sale through
Thank you so much Matt for taking the time to leave your 5* review, it's much appreciated. I will pass your kind words on to Lucy & Simon, who will be absolutely delighted. All the very best, the Ashtons team.
5/5
GoogleAshtons estate agents were very professional and Chris Haws worked really hard to get us into our dream property. Many thanks
5/5
GoogleAshtons were far better than any other estate agent I've dealt with. Chris was extremely helpful in answering any questions and catered to my needs/situation perfectly. The process was smooth and professional throughout. Would absolutely recommend! 11/10
Thank you Elliot for your 5* review - we are absolutely delighted to hear that Chris was able to ensure your property journey was as seamless as possible and we do hope to work with again in the future. All the best, the Ashtons team.
5/5
GoogleVery professional Agency. Chris has been more than helpful with every detail of the whole process of renting new property. And also feel confident that Ashtons will manage our property to their best of abilities. Fab communication on every level. Thank you.
Thank you so much for your 5* review and kind words Katarina. We are delighted Chris and the team could assist you and look forward to continuing to support you with your property journey. Many thanks from the team at Ashtons
5/5
GoogleReally recommend this company, helped me out massively, big thank you to Chris Haws who was very kind and helpful also very efficient, will be using this company again!
Thank you so much for your review Ashkan - we are always delighted to hear feedback from our clients. We very much look forward to working with you in the future!
5/5
GoogleChris Haws from Ashtons has helped us now get our second rental property. Ashtons provides a professional, reliable and helpful service but Chris in particular provides an outstanding service and helpful in securing our first rental and now our second rental property. Thank you for all your hard work and professional service.
Hi Sidharth, a quick message to thank you for taking the time to leave your 5* review. It's wonderful to hear that Chris and the team were on hand to help with all stages of your letting journey and we look forward to working with you again in the future! All the best, the Ashtons team.
5/5
GoogleWe have bought and sold several times but this was the most stressful. All the Ashton’s staff were great, particularly Tom Case, and Rebecca Veale. We called into the branch numerous times with questions or for advice and our treatment was exemplary.
Thank you for taking the time to leave your review Kim. We are pleased Tom and Rebecca could help ease some of the stress for you. Wishing you all the best, from the team at Ashtons
5/5
GoogleChris was absolutely outstanding in all areas with customer service goes out of his way to support those who are looking for there new homes very honest and down to earth agent very approachable and confident with his answers I would highly recommend WGC office especially Chris Haws.
Thank you so much for taking the time to leave your wonderful review Kerensa. We are delighted Chris helped you feel fully supported during your property journey. Wishing you all the best in your new home, from the team at Ashtons
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards, Harpenden won Gold, Welwyn Garden City won Gold and two more branches won Trusted Agent. At the ESTAS 2017 awards its branches won 1 Gold, 1 Top 3 and 1 Best in County award.
