Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,471 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,471 reviews on three platforms, rated 4.7 out of 5 overall.
1,372
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on The Trusted Agent
All 5 offices
Send Ashtons a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAshtons Welwyn Garden City are the best, particularly Tom Ebbrell, he has been amazing, professional and attentive. He guided us through the process and communicated to us in a way we understand. I highly recommend 👍🏼 …
Thank you for your 5* review Jacqueline, Tom and the team will be so pleased to hear they were able to make your experience with us such a positive one. We wish you all the best, the Ashtons team.
5/5
GoogleI have dealt with other estate agents before but this experience with Ashtons has been fantastic and beats the lot. Tom Ebbrell was first class from the beginning of coming out to value the property to the end of the process. He explained everything and was excellent with all the help and guidance that I needed, he was a pleasure to work with. I cannot recommended him enough a great asset to your company . Thank you Sir Tom.
Thank you so much for your review Tarlok. We're delighted to hear Tom and the team were able to ensure your move journey was as seamless as possible. Wishing you all the very best, the Ashtons team.
5/5
GoogleThe Harpenden team were great from start to finish, in particular thank you to Joe and Rebecca.
Thank you Billie for your review, Joe and Rebecca were delighted to help you. Best wishes from the Ashtons team.
5/5
GoogleThe Ashtons team has been great to work with, from the point we first got in touch, all the way through to the conveyancing process, which we are going through now. They've been very responsive, proactive and the level of service has been excellent. I would recommend them highly to anyone buying or selling in St Albans.
Thank you Nastasja for taking the time to leave your 5* review. We pride ourselves on our personal, efficient service so are delighted to receive your comments. Best wishes for the future, the Ashtons team.
5/5
GoogleWe purchased our first house in Harpenden through Ashtons and years later have come full circle to sell it again through them. They provided an excellent service and we are so grateful to Joe who helped us to find and secure our next property. Rebecca was very proactive in following up with interested parties and did an admirable job of moving things forward so we could finally exchange contracts. We felt very supported throughout the whole process and would certainly recommend Ashtons for anyone considering a house move in the area.
Thank you for taking the time to leave us a review Sejal. We are so pleased to hear that Joe, Rebecca and the team were able to ensure your property journey was as seamless as possible as we do hope to work with you again in the future. Wishing you all the best, the Ashtons team.
5/5
GoogleFrom start to finish, we enjoyed a faultless, professional service and personal support for the successful sale of our family home.
Thank you Jo for your 5* review, we're pleased to hear we were able to ensure your move journey was as seamless as possible and do hope to work with you again in the future. All the very best, the Ashtons team.
5/5
GoogleI have known Joe at Ashtons for over 15 years. Through that time his help and advice has been brilliant when buying or selling in the Harpenden housing market. He has everything you would look for in an estate agent and would always be my first port of call.
Thank you for your review Tom, its much appreciated. We are always pleased to receive feedback from our longstanding clients and very much look forward to working with you again in the future! All the best, the Ashtons team.
5/5
GoogleWe moved to Canada last month and let our property in WGC through Ashtons. Whole team at Ahstons including Chris, Colin and Tiegan are very professional, friendly and sort out things on time. Whole process was smooth and we were kept informed at every stage. We have encountered no issues at all and they are always approachable keeping in mind of time difference between two countries. I am glad I have chosen Ashtons for my property.
Thank you Haseeb for taking the time to leave your 5* review. We pride ourselves on our personal, efficient service so are delighted to hear your feedback. We look forward to working with you going forward and wish you all the very best with your new life in Canada!
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave your 5* review, its much appreciated. Best wishes from the team at Ashtons
5/5
GoogleVery professional, friendly estate agents
Thank you so much for your review Claire - we are always delighted to hear feedback from our clients. Wishing you all the best from the Ashtons team
5/5
GoogleGreat service! Ellissa our Sales Coordinator guided us through the whole purchase process and was always available on phone or email to answer any questions. We'd highly recommend.
Thank you Charlie for your kind words and for taking the time to leave your 5* review. Best wishes from the team at Ashtons.
5/5
Googleexcellent, professional and trouble free service. Thanks Sandy!
Thank you very much from Sandy and the Welwyn Garden City Team for taking the time to leave your 5 star review Jeremy, it is very much appreciated. We are delighted to hear your experience with us has been such a positive one.
5/5
GoogleExcellent service. Professional, informative and friendly Agents.
Thank you for your 5 star review Shannon! Its much appreciated. We are delighted to have helped. Best wishes from the Ashtons team
5/5
GoogleFirst rate - and with such a smile - lovely experience
Thank you so much Simon for taking the time to leave your 5 star review! We are delighted the team in Welwyn Garden City could help. Best wishes from the team at Ashtons
5/5
GoogleAs we livein Australia the sale of the house was a bit more involved top draw service from people involved at ashtons
Thank you so much for taking the time to leave us a review Mark, it is much appreciated. The team in Welwyn Garden City were delighted to help you. Wishing you all the best, from the team at Ashtons.
5/5
GoogleEllissa was very engaged and incredibly helpful, not sure we would have completed the purchase without her input
1/5
GoogleUltimately when it came to purchasing a house, decided to avoid like a plague. Rude, dismissive (answering emails in one sentence without even bothering with "hi"), rudimental understanding of what they are offering... better service in Nero around the corner.
We are, of course, very disappointed to see your review. We would very much like to get in touch and understand why your experience with Ashtons wasn’t more positive. Please don’t hesitate to contact our Welwyn Garden City office on 01707 … More
5/5
GoogleReally recommend using Ashtons for your future house moves. The whole process was completely stress-free and there was constant communication throughout. Special thanks to Sandy for all his help on getting everything sorted so quickly for us.
Emily, thank you so much for taking the time to leave your review, we really do appreciate it. We are so pleased the experience was such a positive one for you. Sandy and the Team are delighted to have been of assistance to you on your property journey.
5/5
GoogleThanks so much Ellissa @ Ashtons, for linking everyone up in a complicated property chain and for being pro-active and understanding. Would definitely want to use your services/estate agency in the future . - Gill - N. London
Thank you for taking the time to leave your review, it is very much appreciated. Ellissa and the Team are very happy to have been of assistance and look forward to working with you again in the future.
5/5
GoogleMe and my friend were looking for a flat in Hertfordshire. Ashtons Welwyn Garden City were great and found us a flat to view very quickly. The agent was very thoughtful, understanding and flexible. The whole process was easy, went smoothly and we are very happy with our new flat.
Thank you very much for taking the time to leave your review Viktoria. The Welwyn Garden City team were delighted to have been of assistance in helping you find your new flat. We wish you much happiness in your new home.
5/5
GoogleAshtons was fantastic in purchase of our property. Ellissa was amazing, very friendly and always on call for any help and support. Ellisa kept us updated and well communicated and informed around anything we needed. Ellisa was incredible and recommend her company to all friends and family. Thank you again!!
5/5
GoogleWe have been renting via Ashtons for 3 years now. Chloe Burgess has been very helpful and always assisted us in any enquiry we had with a very fast response time. We are very happy with the excellent service she has provided and we can recommend renting with Ashtons Welwyn Garden City due to our positive experience.
Thank you so much Laura for taking the time to leave your review. Chloe is always delighted to help you. Wishing you all the best from the team at Ashtons.
5/5
GoogleColin & Chris and the team did a fantastic job of getting tenants into my let property in a really quick turnaround. High recommend.
Thank you so much for your review Lauren - we are always delighted to hear feedback from our clients. We very much look forward to working with you again! Best wishes from the Ashtons team
5/5
GoogleI have worked with Ashtons for 10 years on my rental property. During a recent reletting, they are very professional to deal with. They were quick to market the property, managed multi viewings and as a result the property was let swiftly.
Hi Chris, we just wanted to say a quick thank you for taking the time to review your experience with Ashtons. We love to hear such positive feedback! All the best, the Ashtons team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.
Send Ashtons a message.
