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Ashtons estate agents in Welwyn Garden City, Harpenden, St Albans and 2 more

4.7

★★★★★ Excellent

1,471 reviews across 5 offices and 3 platforms

www.ashtons.co.uk

Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,471 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,372

Reviews on Google

All 5 offices

Facebook logo

4.4 / 5

98

Reviews on Facebook

All 5 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 5 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ashtons's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Ashtons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Ashtons were recommended to me by a local friend of mine as a professional and successful St Albans estate agency. It has been such a pleasure working with Sandy Gorton over the last few weeks. He has been beyond helpful, always accessible, …

Elements · 4 October 2024 · Ashtons St Albans

Agent replied · 26 April 2024

Thank you for taking the time to leave us a review. I will pass your comments on to Sandy and the rest of the team who will be absolutely delighted to hear your feedback. We hope to work with you again in the future. Best wishes, the Ashtons team.

5/5

Google

I recently used Ashtons St Albans for the sale of my property. The level of service and thoroughness throughout the process was unrivaled. We have been so happy with Sandy Gorton who took care of us at the marketing/sales stage, and his …

Stefano · 4 October 2024 · Ashtons St Albans

Agent replied · 14 March 2024

Thank you so much for your 5* review and kind words Stefano. We will be sure to pass on your comments to James and Sandy, who will be delighted. Wishing you all the best, from the team at Ashtons

5/5

Google

Bought a house from ashtons. Sandy recommended we see the house and we loved it. I think he knew it ticked a lot of our boxes. He then supported us through the offer process. The completion was then managed by James who kept in touch almost …

Maddy · 4 October 2024 · Ashtons St Albans

Agent replied · 14 March 2024

Thank you so much for your kind words and 5* review Maddy. We pride ourselves on a professional and efficient service so are delighted to read your comments and will be sure to pass them on to James and Sandy. Wishing you lots of happiness in your new home, from the team at Ashtons

1/5

Google

We have been dealing with Ashton’s on a rental property which we are meant to move into in less than a week. They have been difficult to work with, seemingly unable to sort minor contract details and won’t return calls. We still haven’t …

Will · 4 October 2024 · Ashtons St Albans

Agent replied · 30 December 2023

Thank you for sharing your concerns, and we sincerely apologise for any inconvenience you've experienced. At Ashtons, we are passionate about ensuring a smooth and stress-free journey for our clients. We understand that moving house is a … More

5/5

Google

Selling in a tough market can be daunting, but Ashtons friendly and professional team, all knew me personally and provided constant reassurance throughout. Highly recommend Ashtons St Albans office for a positive experience. In …

Julie · 4 October 2024 · Ashtons St Albans

Agent replied · 25 June 2024

Thank you Julie for your wonderful 5* review. We're so pleased to hear that Alix and the team were able to ensure your move journey was as seamless as possible and we do hope to work with you again in the future. All the best, the Ashtons team.

5/5

Google

I recently appointed Ashtons' Lettings team to find tenants for my St Albans home as I've relocated overseas for a while. Brett and Mariana have been great to work with, providing a personal, friendly and very efficient service, sound …

Cathy · 4 October 2024 · Ashtons St Albans

Agent replied · 2 May 2024

Thank you for taking the time to leave us a review Cathy. We pride ourselves on our personal, efficient service and ensuring the lettings process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. … More

5/5

Google

Landlord review: We used Ashton’s to rent our home out for the first time and manage the property. We have been really pleased, great marketing of the property, we had numerous offers and Brett from St Albans gave us a detailed description …

Rachel · 4 October 2024 · Ashtons St Albans

Agent replied · 2 May 2024

Thank you Rachel for your 5* review. It's wonderful to hear that Brett and the team have been on hand to help with all stages of your letting journey and we look forward to continuing to work with you! All the very best, the Ashtons team.

5/5

Google

Ashtons have been professional, supportive and dedicated with me, while I sold my flat recently. Their valuation was realistic and based upon data and market knowledge. They were not overly pushy, when I was considering listing with them, …

Joanna · 4 October 2024 · Ashtons St Albans

Agent replied · 14 August 2024

Thank you Joanna for your 5* review. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. We will pass your kind words on to the team. Wishing you and your daughter all the very best, the Ashtons team.

5/5

Google

Mariana was amazing throughout our whole letting process. It can be a stressful experience but Mariana was always available if I had any queries or questions, she s very knowledgeable friendly and approachable. I would highly recommend …

The · 4 October 2024 · Ashtons St Albans

Agent replied · 23 July 2024

Thank you Nick for taking the time to leave us a review. Mariana will be so pleased to hear she was able to help guide you through the letting process and ensure this was as stress-free as possible for you. Best wishes, the Ashtons team.

5/5

Google

Securing our rental property in Welwyn Garden City was effortless with the invaluable assistance of Chris Haws. He guided us through every step, from the day of viewing the property to negotiating the terms and ensuring a seamless move-in. …

Rakshith · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 25 November 2023

Thank you Rakshith for such a wonderful review. We pride ourselves on making peoples property journey as seamless and stress-free as possible, so are delighted to read your kind words. Best wishes from the team at Ashtons

5/5

Google

Chris Haws led one of the most enjoyable renting experience I’ve ever had. Renting process can be stressful sometimes, but not with Chris! He is highly professional, extremely patient and always ready to field a million questions you may …

Sasha · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 25 November 2023

Thank you Sasha for taking the time to leave such a wonderful review. We will be sure to pass on your kind words to Chris, who will be delighted. We look forward to working with you again in the future. Best wishes from the team at Ashtons

5/5

Google

It’s been a month since we moved into our house and finally have time to actually reflect on the process. We were absolutely thrilled with everyone at Ashtons. Thank you all so much for looking after us through both our sale and purchase. …

Hannah · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 25 November 2023

Thank you so much for taking the time to leave such a wonderful review Hannah. We are delighted to read your kind words and have passed them on to the team. We look forward to keeping in touch and wish you every happiness in your new home. Best wishes from the team at Ashtons

5/5

Google

I recently had the privilege of collaborating with Chris Haws from Ashtons in my quest for a rental property in Welwyn Garden City, and I am truly impressed by the service I received. From my initial contact with Chris through the …

Keerthana · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 25 November 2023

Thank you so much for taking the time to leave such a wonderful review Keerthana. We are very pleased to hear your property journey was smooth and stress-free. We will be sure to pass on your kind words to Chris, who we be delighted. Wishing you lots of happiness in your new home, from the team at Ashtons

5/5

Google

Ashtons has provided an exceptional service of care and professionalism . Particularly Chris Haws who has guided me throughout my viewing , answering all …

Shereen · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 25 November 2023

Thank you so much for taking the time to leave such a wonderful review Shereen. We pride ourselves on our level of expertise so it is great to hear Chris was able to use his to make your property journey as smooth as possible. Wishing you all the best in your new home, from the team at Ashtons

1/5

Google

Very disappointed with the service provided by Ahstons. When they came to do their sales pitch it felt like a dream, however the reality turned out to be very different. They were very good at communicating with me when they needed …

ANDREIA · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 30 December 2023

We are, of course, very disappointed to see your review Andreia. I can see that the Valuation Manager, the sales team and now the sales co-ordinator have all worked tirelessly to progress the sale of your property, overcoming several … More

5/5

Google

I was looking for a double bedroom property in around Hatfield/Welwyn Garden City and i was able to finalise the property very soon with the assistance of Ashtons. My experience with Ashtons in property renting was smooth right from …

Abhi · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 12 February 2024

Thank you Abhi for such a wonderful review. We are delighted Chris and the team were able to guide and support you through the process. We wish you every happiness in your new home. Best wishes from the team at Ashtons

5/5

Google

We moved to Canada last month and let our property in WGC through Ashtons. Whole team at Ahstons including Chris, Colin and Tiegan are very professional, friendly and sort out things on time. Whole process was smooth and we were kept …

Ahmad · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 22 March 2026

Thank you Haseeb for taking the time to leave your 5* review. We pride ourselves on our personal, efficient service so are delighted to hear your feedback. We look forward to working with you going forward and wish you all the very best with your new life in Canada!

5/5

Google

we are extremely impressed and grateful in the way Ashtons have handle all our affairs in the way of selling and buying our current property, a couple of times before and now we are in the process of buying another property where the …

Pearl · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 19 March 2026

Thank you for your fantastic feedback, we're really pleased you were so impressed with Ashtons - good luck in your new home!

1/5

Google

It's a shame the negative reviews are never responded to. Ashtons letting team have been shocking - we're still disputing a matter that …

Kalpna · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 12 December 2024

Naturally we are disappointed to read both yours and your partners reviews. We take all feedback on board and so we are grateful to you for bringing this to our attention. We understand your concerns are being investigated by a Team Leader … More

5/5

Google

We’re purchasing our first home through Ashtons and so far we have had such a great experience with the sales team. Melissa showed us around the home and was lovely, giving us great advice on how to move forward. Liz has been incredible …

Becky · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 27 September 2024

Thank you Becky for taking the time to leave us a review. We pride ourselves on our personal, efficient service and ensuring the process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. Wishing you all the best for a speedy completion! The Ashtons team.

1/5

Google

There definitely got to be some dirty connections within for buyers. So on two separate occasions for properties within Hatfield, my offer was declined for odd reason which eventually we found isn’t accurate. Offer was tendered for a …

Anthony · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 23 July 2024

Naturally we are disappointed to receive your rating and read your review Anthony. We have looked into your comments and can see the properties in Hatfield that you showed interest in were sold directly by the owners, not Ashtons. Please … More

5/5

Google

Where do I start?! Lisa Evans and Olivia! Wow just wow! Talk about a real credit to the company! They have made one of the most …

Glenn · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 20 June 2024

Thank you Glenn and Kayleigh for your wonderful review! We will pass your kind words on to Lisa and Olivia who will both be delighted with your feedback. We do pride ourselves on our personal and efficient service so we're really pleased to … More

5/5

Google

Ashtons looked after the sale of my house and I was very impressed with their level of service and customer care. The communication was excellent and Lucy did a fantastic job making sure the sale went through successfully, despite …

Natasha · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 14 May 2024

Thank you Natasha for your wonderful review. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. We look forward to working with you again in the future. All the best, the Ashtons team.

5/5

Google

We decided to use Ashtons because they did very well selling a house for us 10 years ago. We had a positive experience then and achieved more sales price than other local agents advised. …

Tina · 4 October 2024 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 9 May 2024

Thank you for taking the time to leave your 5* review Tina, its very much appreciated. I will pass your kind words on to Colin and the team who will be delighted and we very much look forward to working with you again in the future. Best wishes, the Ashtons team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ashtons

Which Ashtons office has the most reviews?

Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.

Where are the Ashtons offices?

The five Ashtons offices, by town:

  • Harpenden: 10 High Street, Harpenden, Hertfordshire, AL5 2TB
  • London: 140 Gloucester Avenue, London, NW1 8JA
  • Redbourn: 48 High Street, Redbourn, Hertfordshire, AL3 7LN
  • St Albans: 10 London Road, St Albans, Hertfordshire, AL1 1NG
  • Welwyn Garden City: 29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG
Has Ashtons won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.

Want Ashtons to help?

Send Ashtons a message.

What do you need help with?

Ashtons will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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