Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,469 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,469 reviews on three platforms, rated 4.7 out of 5 overall.
1,370
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on The Trusted Agent
All 5 offices
Send Ashtons a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have been using Ashtons for several years. The team are excellent. They are very understanding and helpful. I highly recommend their services.
Thank you AJ for your 5* review and your continued trust in our services. Your recommendation means a lot and we look forward to assisting you in the future. Best wishes, the Ashtons team.
5/5
GoogleI have been dealing with Chris now for 7 years letting my properties. He is very professional, trustworthy and is extremely knowledgeable, always giving me valuable advice. Thank you Chris.
Thank you so much Jackie for your review and your continued custom. We are always delighted to help you. Wishing you all the best, from the team at Ashtons
5/5
GoogleI would like to personally thank Chris Haws, for exceptional service in relation to Tenant Selection and screening for our rental property. The unequivocal level of comprehensive detail provided and the highly Personable client relationship we received was above and beyond any other Estate Agencys we contacted. Many thanks!
Thank you so much for your kind words Nigel. We are thrilled we had the opportunity to help you. Wishing you all the best, from the team at Ashtons
5/5
GoogleProfessional, helpful and prompt. I felt like I was getting a personal service and wasn't just a generic customer. Chris Haws took me through the entire letting process answering any questions I had and even following up where there where delays. I will use Astons again for future letting or purchase.
Thank you so much for taking the time to leave a review Edna, it's really appreciated. Best wishes, from the team at Ashtons
5/5
GoogleWell done again Ashtons for an exemplary service in not only selling our house super quick at a price we wanted but also in finding the perfect new home that suits all our requirements. Especially thanks to Andy Young for sacrificing his lunch hour to assist us. 100pc Lindy and Simon Barnes x.
Thank you Lindy for taking the time to leave us a review. We're delighted to hear your recent property journey was such a positive experience, we will pass on your kind words to Andy and team. We wish you lots of happiness in your new home! Best wishes, the Ashtons team.
5/5
GoogleExcellent service, Gemma is always very responsive, sorting out every problem we've had in the first few months of our tenancy.
Thank you Jose for taking the time to leave your 5* review. We are delighted Gemma has provided such a great service. Wishing you all the best in your new home, from the team at Ashtons
5/5
GoogleAshtons were a pleasure to deal with when viewing and looking to buy a property. Molly was particularly helpful, friendly, and knowledgeable in all our dealings with her. The property we were buying with them unfortunately did not work out, however we wouldn't hesitate to use Ashtons again for either buying or selling.
5/5
GoogleChris Haws helped me move into my new flat. The move went super smoothly and he kept me informed at every step. He was both professional and friendly and i would highly recommend Will
We're delighted to read your review Will, thank you so much. We're glad Chris could help your move go so smoothly. Wishing you all the best in your new home, the team at Ashtons
5/5
GoogleI'm am so impressed with how Chris Haws is always attentive, professional and very helpful which makes our experience with Ashtons so easy that's why I would recommend anyone who needs to rent a property to get in touch with Chris Haws at Ashtons.
Thank you Martin for taking the time to leave such a wonderful review - we will be sure to pass on your comments to Chris who will be delighted! Wishing you all the best, the team at Ashtons
5/5
GoogleChris Haws helped me move into my new flat. The move went super smoothly and he kept me informed at every step. He was both professional and friendly and i would highly recommend Will
We're delighted to read your review Will, thank you so much. We're glad Chris could help your move go so smoothly. Wishing you all the best in your new home, the team at Ashtons
5/5
GoogleWe have let properties with Ashton's for a long time, our main point of contact is Chris Haws, who is always quick to respond and provides helpful advice throughout the process.
Thank you so much for your 5* review Jessica, and for choosing us. We are always delighted to help! Best wishes from the team at Ashtons
5/5
GoogleStephen, Rebecca and the rest of the team at Ashtons provide an ideal seamless customer experience. Their new Assured Move scheme is a real game changer saving both sellers and buyers valuable time. Highly recommended.
Thank you for your fantastic feedback John! We're delighted to hear that Stephen, Rebecca, and the team provided a seamless experience for you. It’s great to know our new Assured Move scheme made such a positive impact, it really is designed to save time and simplify the process. Your recommendation means so much to us. Wishing you all the best, the Ashtons team.
5/5
GoogleExcellent, professional service from start to finish of our recent sale. I would highly recommend them.
Thank you Nicola for your 5* review, we appreciate your feedback and look forward working with you again in the future. Best wishes, the Ashtons team.
5/5
GoogleMolly and Ashton’s were brilliant throughout the process of buying our first home, with Molly making the whole process as stress-free as possible. We can’t recommend these enough!
5/5
GoogleAmazing service from Richard and his team at Ashtons when selling my house! His experience and knowledge helped me greatly. Highly recommend.
Thank you Kazzie for your review. Its great to hear you were pleased with service Richard and his team were able to provide during your recent sale. Wishing you all the best, the Ashtons team.
5/5
GoogleWe have had a great experience with Ashton's over the years. First of all buying our home from them, and now selling. They have been very efficient and easily contactable making the process of selling our house a lot less stressful. Gail has done a fantastic job of producing our brochure and making the property searchable across many of the house searching websites.
Thank you Ryan for taking the time to leave us a review. We're delighted to have been part of both your home-buying and selling journeys and to hear we have helped make the process smoother for you. Gail will be thrilled to know her efforts made a difference. Wishing you every success with your sale, the Ashtons Team.
5/5
GoogleRichard Fossey and Emily Ward are amazing people that I worked along side with for a number of years now, always helpful and friendly
Thank you Kendall for your 5* review. We will pass on your kind words to Richard and Emily who will be thrilled and look forward to working with you again in the future. Best wishes, the Ashtons team.
5/5
GoogleMolly was really nice and helpful in liaisoning with the purchase of my new property. The progress with the seller was transparent and Molly responded to our queries promptly and professionally. I recommend Ashtons!
5/5
GoogleWe recently sold our property with Ashtons Harpenden, and they turned a very stressful process into a much easier one! From the initial valuation to the day we handed over the keys, the team were brilliant, particularly Greg, Jonny and Ryan. But that said, no matter which member of the team we were dealing with, the service was excellent. Viewing feedback and progress updates were given frequently, and it was always easy to get hold of someone if needed. Would highly recommend Ashtons for any future property services.
Thank you Lucy for taking the time to leave us a review. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. Wishing you all the best, the Ashtons team.
5/5
FacebookGreat from start to finish. Accurate valuation of our property, high quality, bright photos, always quick to respond to emails and calls - happy to answer any questions and offer advice.
5/5
GoogleWe purchased our first house in Harpenden through Ashtons and years later have come full circle to sell it again through them. They provided an excellent service and we are so grateful to Joe who helped us to find and secure our next …
Thank you for taking the time to leave us a review Sejal. We are so pleased to hear that Joe, Rebecca and the team were able to ensure your property journey was as seamless as possible as we do hope to work with you again in the future. Wishing you all the best, the Ashtons team.
1/5
GoogleSo, I am a Tennent at a property Ashtons are selling. I overheard the Viewing guide tell the buyer in not so many words that the neighbour will be happy when I move out. …
Naturally we are disappointed to read your review and comments and are very sorry if any upset has been caused. We understand the situation has now been looked into and John Ingram, Director, has been in touch with you to resolve the issue. … More
5/5
GoogleExcellent service and knowledge throughout the process. Joe and his team provided continuous good advice helping us understand where the market was to sell our house and where to bid in our onward purchase. …
Thank you so much for your 5* review Robert, we're always delighted to receive feedback from our clients. We very much look forward to working with you again the future!
5/5
GoogleJoe and the team at Ashton's have been amazing! We chose Ashton's because we had positive recommendations from friends and family who had used them in the past. The team are so wonderful, attentive and just nice people. They listened to our …
Thank you Emily for taking the time to leave your 5* review. I will pass your kind comments on to the team who will be delighted to hear you were so pleased with the service received. Wishing you all the best for the future, the Ashtons team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.
Send Ashtons a message.
