Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,469 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,469 reviews on three platforms, rated 4.7 out of 5 overall.
1,370
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on The Trusted Agent
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you Kirsty and Ashtons Harpenden - extremely helpful, personable, professional - excellent customer service every single time
Thank you Tugce for your kind words and 5* review. We are delighted Kirsty and the team were able to help. Wishing you all the best, from the team at Ashtons
5/5
GoogleI would like to thank the Ashtons team, especially Kirsty, for making a complicated process easy for me.
Thank you very much for your 5* review Koray. We are so pleased to hear Kirsty made the process so easy for you. Wishing you all the best, from the team at Ashtons
5/5
GoogleRebecca is fantastic. The support we received from her was proactive, helpful and always friendly. Our selling process had a long complicated chain and Rebecca ensured we were constantly informed and she pushed at the appropriate times. If you get a choice, ask for Rebecca to be assigned to help you, you will not be disappointed.
Thank you for taking the time to leave such a wonderful review Peter. We are delighted Rebecca was able to support you so well. Wishing you all the best in your new home, from the team at Ashtons
5/5
GoogleColin has done an awesome job, beyond my expectations, with renting my property. This includes recommending improvements and tradesmen, as well as achieving a great rental within a short space of time.
Thank you Mark for your 5* review, its wonderful to hear that Colin and the team have been on hand to help with all stages of your letting journey and we look forward to continuing to work with you! All the best, the Ashtons team.
5/5
GoogleFriendly, thoughtful experienced professional
Feedback from our clients is very important to us so thank you for taking the time to leave your review Karin. Best wishes, the Ashtons team.
5/5
GoogleKirsty of Ashtons has been brilliant, found me a new tenant really quickly, has been efficient and answers emails and my queries quickly.
Thank you for your 5* review Chris, we will pass your kind comments on to Kirsty who will be pleased to hear you were so happy with the service she was able to provide you in the reletting of your property. We look forward to continuing to work with you. All the best, the Ashtons team.
5/5
GoogleI don’t generally offer reviews however I would like to comment on how satisfied I have been with Colin at Ashtons who has assisted in every step of the way through tenant vacancy, works carried out and the move in for the new tenant. Much appreciated
Thank you David for your review. Its wonderful to hear that Colin has been on hand to assist you with all stages of your letting journey and we look forward to continuing to work with you. All the best, the Ashtons team.
5/5
GoogleProfessional and responsive team. Fantastic service overall!!!
Thank you Oshan for your review, we are always delighted to receive feedback from our clients! Best wishes, the Ashtons team.
5/5
GoogleHighly recommend Ashton’s following our recent house purchase experience. In particular, Joe Wilkes provided excellent customer service, keeping my partner and I well informed throughout the whole process.
Thank you for your review Nick, we're delighted to hear that Joe and the team were able to make your property purchase such a positive experience. Wishing you all the best in your new home, the Ashtons team.
5/5
GoogleReally grateful to Colin and the team for our recent rental to new longer-term tenants, following advice and efficient execution of decorative improvements.
Thank you David for taking the time to leave us a review. We're so pleased to hear that Colin and the team were able to assist you and we look forward to continuing to work with you. All the best, the Ashtons team.
5/5
GoogleEverybody I dealt with was polite, helpful and respectful (in stark contrast to some other local estate agents!).
Thank you so much for taking the time to leave your 5* review Sophy! We are delighted to have helped. Wishing you all the best, from the team at Ashtons.
5/5
GoogleGreat service, house sold very quickly via Ashtons in Harpenden. Communication was great, alongside their depth of market knowledge and easy to contact support team. Ryan Orde, Rebecca Veale and Greg McCann did a top job 👍 …
Many thanks for your kind review Steve. Its great to hear Ryan did such a good job of supporting you through the process. Wishing you all the best, from the team at Ashtons.
5/5
GoogleKirsty was very professional. She had great knowledge of the property I wanted to rent and explained the process to renting the property thoroughly. She has a great help
Thanks so much for taking the time to leave your review Chris. Kirsty is delighted to have been able to help you. Wishing you all the best from the team at Ashtons.
5/5
GoogleOliver Meadows was extremely helpful in helping me find my new property recently. Great communication, assistance and a pleasure to deal with.
Thank you so much for your kind words James. We are always so pleased to hear feedback from our clients, so it really is much appreciated. Best wishes from the team at Ashtons.
5/5
GoogleKirsty was so helpful in getting all the paperwork completed. Really proactive
Thank you Brian for taking the time to leave your 5* review. We pride ourselves on being proactive and efficient, so its great to hear your feedback. Wishing you all the best, from the team at Ashtons.
5/5
GoogleWe have used Ashtons consistently over the last few years handling tenancy matters. They have always been efficient and polite, quick to respond to our tenants problems and resolving them without stress to us. Dependable and approachable,
Thank you for your 5* review Su, its much appreciated. Best wishes, the Ashtons team.
5/5
GoogleI met Kirsty almost 2 years ago today and she was a great help to me in renting my first house. Today, she was one of my biggest helpers again in moving to my new home. The process was very professional and fast. Thank you for everything.
Thank you so much for your 5* review Mehmet. We are thrilled Kirsty has been able to help you move house again. Wishing you all the best in your new home, from the team at Ashtons
5/5
GoogleMy experience with Ashtons has been absolutely great! Communication is exceptional. Chris is excellent!!
Thank you Ashley, for your kind words and 5* review. We're thrilled to hear you had such a positive experience. Best wishes, from the team at Ashtons
5/5
GoogleI would like to thank Gail Sherrick for all her help and hard work with my listing. I found Gail to be extremely diligent, friendly, cheerful and most importantly, very good at her job. Im sure she is a tremendous asset to Ashtons. Many thanks, Gail.
Thank you Jim for taking the time to leave us your 5* review. We will pass on your wonderful comments to Gail who will be delighted with your feedback. Wishing you all the best, the Ashtons team.
5/5
GoogleOur moving buying and selling process was not an easy one with lots of unavoidable setbacks with both our sale and purchase. The team at ashtons were amazing throughout. I would use them again without a second of hesitation. A big thank you to everyone who made it happen.
A huge thank you Seana for your kind words, we're thrilled to hear that the Welwyn Garden City team were able to guide you through what can be a difficult and stressful process. We will pass on your lovely comments to the team. Wishing you all the best, the Ashtons team.
5/5
GoogleHighly recommended, found a buyer quickly and was kept informed at every stage.
Thank you for taking time to leave us a review. We're so pleased to hear you were happy with the service provided. Best wishes, the Ashtons team.
5/5
GoogleWe bought our home through Ashton’s redbourn and would highly recommend their professional service throughout the process. Thanks
Thank you Ollie for your 5* review, your feedback is important to us and your recommendation appreciated. Wishing you all the best in your new home, the Ashtons team.
5/5
GoogleWe sold with Ashton’s St Albans and would highly recommend their service. Thanks
Thank you Ollie for taking the time to leave us a 5* review, we're delighted to hear you were pleased with the service and your recommendation is most appreciated. Best wishes, the Ashtons team.
5/5
GoogleFirst class service from the outset. Everything so far has gone smoothly & we really appreciate Tony, Jamie, Liz & Gail keeping us informed throughout the process. Will have no hesitation in recommending Ashtons to others.
Thank you Brian for your 5* review. Tony, Jamie, Liz and Gail will be so pleased to hear you're happy with the service they are providing, your kind words will be passed on to them and we appreciate your recommendation. Best wishes, the Ashtons team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.
