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Ashtons reviews in Welwyn Garden City, Harpenden, St Albans and 2 more

4.7

★★★★★ Excellent

1,469 reviews across 5 offices and 3 platforms

www.ashtons.co.uk

Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,469 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,370

Reviews on Google

All 5 offices

Facebook logo

4.4 / 5

98

Reviews on Facebook

All 5 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ashtons's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Ashtons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Ashton has been the estate agent managing our property for over nine years, and I have to say they have consistently exceeded our expectations. Tiegan and her team are outstanding, always responsive and proactive. Any issues …

Shiva · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 12 December 2024

Thank you Shiva for your glowing review! We’re delighted to hear about your positive experience over the years and that Tiegan and the team have consistently exceeded your expectations. Your recommendation means so much to us and we look forward to continuing to work with you. Best wishes, the Ashtons team.

5/5

Google

We've had the pleasure of working with Chris Haws for many years, and he has consistently provided outstanding service. …

Laura · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 12 December 2024

Thank you Laura for taking the time to leave us a review. We're so pleased to hear Chris has been on hand to assist you through your property journey over the years, he really does go above and beyond for his clients and we will be sure to pass on your wonderful comments to him. Wishing you all the best, the Ashtons team.

5/5

Google

We bought our house from Ashtons WGC in Nov 2024 and couldn't have been happier with the service. Without Tom Case's support we wouldn't have resolved the solicitors queries in time to avoid losing the sale of our house. Olivia, Liz and …

Grace · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 12 December 2024

Thank you so much for your review Grace! We're thrilled to hear you were happy with the service provided and that Tom, Olivia, Liz, and Jake could support you through your property journey and help you secure your sale. Wishing you all the best in your new home, the Ashtons team.

5/5

Google

I have recently rented a property through ashtons, this is my 2nd rental with ashtons and both times I have had the privilege of being taken care of by Chris Haws. Chris is great at taking questions regarding properties, putting your points …

Ruby · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 December 2024

Hi Ruby, thank you for your 5* review. We're so pleased to hear Chris was on hand to assist you, we will pass on your kind comments. We wish you all the very best in your new home, the Ashtons team.

5/5

Google

Having never rented before it all seemed a bit daunting, however Nicola got the ball rolling. I was then informed that she was leaving the agency and that Chris from another …

Trish · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 December 2024

Thank you Trish for your 5* review. Chris will be delighted to hear he was able to make your recent property search a smooth and stress-free experience for you. We wish you lots of happiness in your new home, the Ashtons team.

5/5

Google

Cannot fault Ashton’s. Complete my sale and purchase through them, Richard and the team were fantastic throughout to ensure both transactions went through smoothly. I’ve recommended them to friends and family who have all rated them highly. …

Nicola · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 December 2024

Thank you Nicola for your wonderful review. We pride ourselves on our personal and efficient service so we're delighted with your feedback. We're grateful for your recommendations to friends and family also and do look forward to working with you again in the future. Best wishes, the Ashtons team.

5/5

Google

I have had a fantastic experience with Ashtons estate agents and am extremely pleased with the service. From the very beginning of the process they were extremely professional and helpful. I want to say a special thank you to Grace Bishop …

Daniel · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 23 November 2024

Thank you so much for taking the time to leave your 5* review and kind words Daniel. We will be sure to pass on your comments to Grace, who will be delighted. Wishing you all the best, from the team at Ashtons

5/5

Google

We just completed on a purchase with Ashtons and I wanted to thank the team again for all of the support throughout the process which was as smooth as possible! In particular, a huge thanks to Hannah who has been outstanding! We are very …

Tia · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 20 March 2025

Thank you Tia for your wonderful review. We will pass your very kind words on to Hannah and the rest of the team in Welwyn Garden City who will be delighted to have made your property journey as smooth as possible for you. Wishing you all the best in your new home, the Ashtons team.

5/5

Google

I recently viewed a property with Ashtons Agency , and I must say, this has been the best experience I've had with a real estate agency. Chris was exceptional, providing top-tier customer care throughout the entire process. Everything went …

Thubelihle · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 20 December 2024

Thank you so much for your wonderful review Thubelihle. We are absolutely thrilled Chris was able to make the experience enjoyable and stress free for you. We are always so grateful when people recommend us, so thanks again. Best wishes from the team at Ashtons

5/5

Google

I previously bought my first home with Ashtons and am now a return client selling my current property with them. My recent experiences with Tom and Gail have been brilliant, they’ve been responsive, knowledgeable and had ample patience for …

Cfonagy · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 20 December 2024

Many thanks for your kind words and 5* review. We really appreciate feedback from our clients and its great to hear Tom and Gail have looked after you so well. Thank you for choosing us a second time! Wishing you all the best, the team at Ashtons

5/5

Google

Cannot recommend the letting agency more. All my details were handled professionally by Chris Haws. I was extremely surprised at the level of customer service provided by him as it's hard to come across in this day and age. He kept constant …

Anon · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied

Thank you for your wonderful review! We're delighted to hear that Chris provided such exceptional service and made your letting experience smooth and reassuring. Your kind words mean a lot and we're so pleased we could set a high standard … More

5/5

Google

Just finished a valuation appointment from Tom Case, valuations manager at Ashtons, Welwyn Garden City. Very professional and knowledgeable. …

Healthandvitality · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 23 July 2025

Thank you so much for your kind review! We're delighted to hear that Tom provided a professional and knowledgeable service, we really appreciate your feedback and hope to have the opportunity to work with you again soon. Best wishes, the Ashtons team.

5/5

Google

I have been looking for my first home for a while now, seeing many different houses with many different estate agents. I can say that without a doubt Lisa from Ashtons is the best estate agent! Lisa has shown me around 5+ houses and every …

Adam · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 July 2025

Thank you so much Adam for your lovely review! We're thrilled to hear that Lisa has made such a positive impression during your search. Her enthusiasm and knowledge truly shine through, and she'll be so pleased to know she’s made your … More

5/5

Google

I’ve been very pleased with the service I’ve received so far from everyone at Ashtons. At this stage, I’d like to give a special mention to Gail Sherrick, The Branch Secretary who has made the initial stages of the process so painless. Gail …

Caroline · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 July 2025

Thank you Caroline for your wonderful review. We’re so pleased to hear you’ve had such a positive experience with the team so far. Gail will be especially thrilled to know her efficiency and friendly support have made the process so smooth for you. Wishing you all the best, the Ashtons team.

5/5

Google

We have recently just put our house on the market with Ashtons and we’ve been really pleased with the level of communication and attention to detail. Gail has been super helpful with providing the brochure and keeping us updated on our go …

Elmira · 4 October 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 23 July 2025

Thank you Elmira for taking the time to leave us a review. We're delighted to hear that Gail has been on hand to help you in the early stages of your sale and preparing your brochure with you. We wish you the best of luck with the sale and … More

5/5

Google

Fantastic service from Hayley and the team at Ashtons. Constantly kept me updated and communicated thoroughly! Would not hesitate to recommend if you are buying or selling your home! Thank you

Julian · 2 October 2025 · Ashtons Estate Agency Redbourn

Agent replied · 8 October 2025

Thank you Julian for taking the time to leave us a review. We're so pleased to hear Hayley and the rest of the team were on hand to assist you in your recent property journey and you were so happy with the service provided. Your recommendation is appreciated and we hope to be able to work with you again in the future, best wishes, the Ashtons team.

5/5

Google

We recently sold our property with Ashtons Harpenden, and they turned a very stressful process into a much easier one! From the initial valuation to the day we handed over the keys, the team were brilliant, particularly Greg, Jonny and Ryan. But that said, no matter which member of the team we were dealing with, the service was excellent. Viewing feedback and progress updates were given frequently, and it was always easy to get hold of someone if needed. Would highly recommend Ashtons for any future property services.

Lucy · 2 October 2025 · Ashtons Estate Agency Harpenden

Agent replied · 13 March 2026

Thank you Lucy for taking the time to leave us a review. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. Wishing you all the best, the Ashtons team.

5/5

Google

We recently Let our property with Ashtons Harpenden. We dealt with both Kirsty & Oliver who were fantastic throughout. They provided an initial warm welcome, were polite, friendly and very knowledgeable. They guided us through the whole process from initial approach to successfully marketing, conducting viewings & securing us a suitable tenant. They have answered our questions and addressed our concerns throughout the process and overall there level of customer care to us has been excellent. We would highly recommend Ashtons for any future property services.

Roy · 2 October 2025 · Ashtons Estate Agency Harpenden

Agent replied · 3 December 2024

Hi Roy, thank you so much for your review. We will pass your comments on to Kirsty and Oliver who will be thrilled to hear your wonderful feedback. We look forward to continuing to work with you during the tenancy. Best wishes, the Ashtons team.

5/5

Google

I recently installed the outdoor Christmas garlands for Ashtons Estate Agents across Hertfordshire, including Berkhamsted, Harpenden, St Albans, Redbourn and Welwyn Garden City. I found all of the staff really friendly and accommodating when visiting each branch especially Alex Francos the marketing manager in Harpenden. When Alex first got in touch explaining their vision for the office fronts, our ideas immediately aligned. Alex kept in close contact throughout the whole process and made the organising each installation date with the branch super easy. Thank you so much Alex for asking me to come and spread some Christmas magic to Ashtons :)

Lauren · 2 October 2025 · Ashtons Estate Agency Harpenden

Agent replied · 3 January 2025

Thank you Lauren for such beautiful displays! We thoroughly enjoyed working with you, and loved how wonderful the offices looked! Wishing you all the best, from the team at Ashtons

5/5

Google

I would highly recommend Kirsty Twydell at Ashton's Letting Agents. The service I received as a tenant has been phenomenal. The home I rented is spotless, any maintenance issues are dealt with immediately and the landlady responds to requests promptly. The team at Ashton's work well together to be proactive with checks and inspections, too. This team are not only professional, they care about the tenant, the landlord and the property. What a win this has been, especially as this was my first rental in a new country. Thank you!

Kim · 2 October 2025 · Ashtons Estate Agency Harpenden

Agent replied · 22 December 2024

What a fabulous review Kim, thank you for taking the time to leave it. We're thrilled Kirsty was able to help you and provided such a positive experience for your first time renting. Wishing you all the best in your new home, the team at Ashtons

5/5

Google

Greg and the whole Ashtons team were simply superb in the sale and purchase of our properties. Greg was indeed part agent, part solicitor and part psychologist! We cannot thank him and his team enough for their time and effort in helping us get into our dream house. Anyone considering selling in the Harpenden or wider area would be wise to use these guys! Thank you so much! x

Rich · 2 October 2025 · Ashtons Estate Agency Harpenden

Agent replied · 20 December 2024

What a wonderful review Rich. We are delighted Greg was able to help in so many ways. Wishing you all the best in your new home, from the team at Ashtons

5/5

Google

I want to recognise Lucy at Ashton's progression team for the amazing work she has done chasing my recent house sale! She has been amazing from start to finishing helping us chase the chain and provide timely updates. It most certainly has not been an easy journey, but Lucy has been absolutely amazing! Willow also helped in her absence. You do not realise the value that a strong sales progression team can make to your buying or selling process. I would not hesitate to recommend Ashton's and Lucy. Thanks so much.

Emma · 2 October 2025 · Ashtons Estate Agency Harpenden

Agent replied · 8 October 2025

Thank you Emma for your wonderful review. We will pass on your kind words to Lucy, Willow and the team who will be delighted to hear they made such a positive impact on your recent property journey. Your recommendation is appreciated and we hope to be able to work with you again in the future. Wishing you all the best, the Ashtons team.

5/5

Google

Ryan, Hannah and John were all very helpful throughout the buying process, they made the process as smooth as possible for us and we really appreciated their speed to respond and friendliness. As a buyer we would be happy to go to them when searching for a property! Thanks again for helping us find our new home.

Natasha · 2 October 2025 · Ashtons Estate Agency Harpenden

Agent replied · 24 February 2025

Thank you Natasha for your 5* review. We're so pleased to hear that Ryan, Hannah and John were able to make your property journey a smooth and stress-free as possible. We wish you lots of happiness in your new home and hope to be able to assist you again in the future, the Ashtons team.

5/5

Google

We worked with Jonny&Ryan and found exactly what we were looking for. The entire experience was made so seamless and easy with expert guidance from them on every step. Nothing is too much effort and they’re the most knowledgeable agents in the local area.They took the time to understand exactly what we were looking for as a family and worked within our budget.

Sinem · 2 October 2025 · Ashtons Estate Agency Harpenden

Agent replied · 5 February 2025

Thank you so much for your kind words Sinem! We're thrilled to hear that Jonny & Ryan made your experience seamless and stress-free. They truly go above and beyond to ensure every client feels supported every step of the way. Wishing you lots of happiness in your new home, the Ashtons team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ashtons

How many reviews does Ashtons have?

Ashtons has 1,469 reviews across its five offices, rated 4.7 out of 5 overall: 1,370 on Google, 98 on Facebook, 1 on View Agents.

Which Ashtons office has the most reviews?

Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.

Where are the Ashtons offices?

The five Ashtons offices, by town:

  • Harpenden: 10 High Street, Harpenden, Hertfordshire, AL5 2TB
  • London: 140 Gloucester Avenue, London, NW1 8JA
  • Redbourn: 48 High Street, Redbourn, Hertfordshire, AL3 7LN
  • St Albans: 10 London Road, St Albans, Hertfordshire, AL1 1NG
  • Welwyn Garden City: 29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG
Has Ashtons won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.

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