Trusted Agent profile · Liverpool, Merseyside
Verified
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on View Agents
This office
158
Reviews on Direct reviews
This office
21
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
GoogleThanks Ruth, and Jess, Rhea in her team for the professional and thorough work. We have a 2 beds property in L20 and were able to find a wonderful tenant quickly because of them. They are efficient and professional, we feel secured to give our properties to be fully managed by Northwood.
5/5
GoogleRuth's helped us in purchasing a house recently. Although not acting for us she was really responsive and easy to deal with through-out our (long) buying process. Despite some of the difficulties in the chain she always did her best to push things on and reassure us we'd get there. Thanks Ruth.
3/5
GoogleMark Nesbit gets 5 stars for his professionalism and courtesy!
Dee, Thanks for you kind comment!
5/5
View Agents⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Massive thank you to Joanne Smith, from Northwood for helping us with our purchase. She really cares about how things are going and keeping us up to date on the process.
Dwen, Thanks for your really positive review. I'm so glad Jo was able to help you. good luck in your new home.
5/5
GoogleAlisha has helped me with my most recent application and has been a star. She's kept me updated every step of the way and has been super calm and helpful throughout the process. She seems like a lovely gal & fab member of the Northwood team!
5/5
Direct reviewsRuth's helped us in purchasing a house recently. Although not acting for us she was really responsive and easy to deal with through-out our (long) buying process. Despite some of the difficulties in the chain she always did her best to push things on and reassure us we'd get there. Thanks Ruth.
5/5
Direct reviewsWe had the pleasure of Joanne smith helping to sell our house, it took less than 8 weeks from start to finish due to her super efficiency, if we needed an estate agent in the future we wouldn???t use anyone else, thankyou so much ????
5/5
Direct reviewsDealing with Joanne Smith has been a pleasure both with her support offering sound advice and support when coming back quickly to answer any outstanding questions. Joanne and her colleagues have enabled me to make some key decisions whilst feeling confident and supported. Thank you does not seem enough.
5/5
GoogleJo has been amazing through our entire property search. She has seen a couple of houses with us and was delighted to show us the house that we have finally bought. She has been extremely attentive after we agreed the purchase and has already shown us the house extra times to allow us to measure up too. She has kept in touch frequently to check in on where the process is at, and has always been so positive.
Michael, Thanks for your review, it's great to hear such positive feedback on our staff.
5/5
GoogleHighly recommend Northwood, from requesting a valuation to receiving an offer was quicker than I expected. Joanne Was amazing, knowledgeable and most importantly her communication was brilliant! Can’t thank her enough
5/5
GoogleMorgan’s customer service is top notch! She kept me up to date with my application, quick response to emails and phone calls. The process was seamless. I highly recommend Northwood Liverpool.
5/5
Direct reviewsFantastic support from the team, especially Evie, who always managed to be positive throughout the sale! She made a very emotional experience so so nice, thank you!
5/5
View AgentsRecent purchase
I Recently purchased a house from Northwood, I have to say from start to finish the team have been amazing Katy especially has been helpful keeping me informed as to how things were progressing, pushing the sale through and putting up with my demands. Along with Jo and the rest of the team I would highly recommend purchasing through this agency.
5/5
View AgentsRental House Viewing's :-)
Nathaniel's patience with us viewing a rental property was great! He was very informative in regards to the process of what we had to do next to register our interest.
Donna, Thank you for your kind review.
5/5
GoogleMorgan has been really helpful with my search for a new flat to rent. She had emailed back within good time to my many emails! Thanks for all your help.
5/5
GoogleIt has been a good experience Working with Northwood and specially their well reputed Agent Morgan Kennard, who has helped us through our application process for a house in liverpool.
5/5
GoogleI had a very short turnaround to find a property. Morgan was brilliant, she ensured everything was straight forward and the application process simple. Great customer service and super friendly.
5/5
GoogleDean was so professional while dealing with myself and my wife. Answering all my questions and helping me find the information I needed. Thanks again DeanPositiveProfessionalism
Thomas, Thanks for your kind words. I'm sure Dean will be delighted with such a positive review.
5/5
Direct reviewsI've been using Northwood to manage my property for a couple of years and I can fully recommend them. Most recently Christine Winstanley managed the checkout of my last tenant and I felt completely confident in her abilities and she also responded quickly to my emails for updates and answers to questions. Good job!
5/5
GoogleI spoke with a lovely lady called Morgan, who helped my partner and I get the perfect property! She was very helpful and replied quick to emails with any questions we had. I would recommend using Northwood to everyone!
5/5
View AgentsExcellent Dual Service Provided
As both a landlord and as a vendor Northwood Liverpool excelled in every aspect of these 2 distinct business areas. I found them easy to communicate with, very efficient, and also very pleasant to deal with. I would highly recommend them to anyone who wants to rent out their property, or sell, and benefit from a truly professional service.
5/5
Direct reviewsWe are currently in the process of selling our home to purchase our dream home and we can honestly say Joanne Smith at Northwood has been the best Estate Agent we have dealt with, they???re fantastic. Joanne is a pleasure to deal with. We have every confidence in her.
5/5
GoogleGreat service and value, always responding on time providing all the information about their properties. Dean Kilpatrick took over my application and helped me fast track the process:)
Eleni, Thanks for your review. I'm delighted Dean was able to provide you with a great service.
5/5
GoogleVery very friendly and professional staff. Had a viewing on Friday, and in two days everything was processed to the point of securing a property. 10/10 go for Northwood
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Northwood's Liverpool office has 679 reviews across four platforms: 366 on Google, 134 on View Agents, 158 on Direct reviews, 21 on allAgents.
Northwood Liverpool is rated 4.6 out of 5 across all 679 reviews, and 4.3 out of 5 on Google from 366 reviews.
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
Northwood Liverpool, 15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ.
