Trusted Agent profile · Liverpool, Merseyside
Verified
★★★★★
14 reviews from sellers · all 679 reviews
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
14 reviews of Northwood's Liverpool office come from sellers, rated 4.9 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so.
14 reviews from sellers, from every platform, shown as written. First names only.
5/5
View AgentsSuch a professional
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the market. However once I am ready I will be returning back to Joanne as she is a lovely person who combines professionalism with friendliness.
Lynne, Thank you for your kind review for Jo. We look forward to helping you sell your home when you are ready.
4.8/5
View AgentsExcellent Service
Joanne gave us excellent service and we couldn't fault her at all. its a difficult process selling a house and its fair to say our anxieties were through the roof. Joanne made the process understandable and put us at ease. through her skilled practice. Joanne was very knowledgeable and her communication was excellent throughout the process. we are so glad we were able to sell our home before all this covid kicked off and I thank Joanne for all her support in getting this done so quickly, Joanne you are a star. thank you
5/5
View Agentsabsolutely amazing
I am so happy that I choose Northwood state agency to help me sell the house. Absolutely fantastic people work there , so dedicated and helpful, special mention for manager Ruth who help me loads of times to make progress smooth, she answered all my questions and concerns straight away . If anyone looking for the best one the market - Ruth and her amazing team is the answer . Thank you
5/5
View AgentsFantastic Customer Service
I have previously sold a house with Northwood and had a great experience. I dealt with Joanne Smith who was friendly, professional and attentive from coming out initially to value my property to completing on the sale. Joanne kept me fully informed throughout the whole process and gave me advice and guidance making me feel at ease. I have also highly recommended Northwood to my family and friends. Thanks Jo and Northwood!
5/5
View AgentsProfessional and attentive early start
Early days as a landlord under the guaranteed letting service, so far I'm finding the team to be approachable and very professional. Special mention to Rachel for handling all the maintenance matters that she's inherited
5/5
View AgentsSuperb Communication at all times
I have been immensely impressed with the level of communication with Northwood especially with Joanne Smith (agent) who kept constantly in touch regarding my house sale. I have no hesitation in recommending this company.
5/5
View AgentsA very professional and co-operative service
Northwood Liverpool (primarily Emma Canavan and Ellie-may Johnston) recently helped to smooth a rather laborious house sale. They were very professional and helpful and I would recommend their services without hesitation.
4.8/5
View AgentsOutstanding service
Joanne gave me excellent service I would highly recommend anyone looking to sell a property to use Joanne and her team at Northwood.
5/5
View AgentsNorthwood Service
Kathy who dealt my flat purchase was knowledgeable and so professional in her interactions with my family. Her local knowledge was excellent.
5/5
View AgentsExcellent
Joanne was proffessional, approachable and reassuring.
5/5
View AgentsFriendly and Helpful Staff
The whole team have been friendly, helpful and professional throughout each process, and continue to offer advice and support during my tenancy. They are approachable and easy to contact, and responses are swift and polite.
5/5
View AgentsThank you!
Thank you to jo for all your hard work selling our home for us. Your knowledge and help was greatly appreciated in such a stressful time!
4.6/5
View AgentsGood communication
joanne came our to visit my property and has kept in touch with me regularly
4.8/5
View AgentsChange of Managing Agent
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
