Northwood Liverpool reviews from buyers

★★★★★ 5/5

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Fantastic Service

Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered us when we saw the house that we are buying, and has always been excellent with communicating and helping us to feel like we are the only customers that she is dealing with. We have really appreciated her knowledge and so far she has helped us every step of the way.

Michael · 19 October 2020

★★★★★ 4.8/5

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Fantastic service

From the moment I spoke to Jo from sales and Steph from Lettings I knew that I was dealing with true hardworking professionals who will work hard for you. I was never left without an update, the calls and emails came thick and fast and to say the service was efficient is an understatement. I will always deal with Northwood as my first choice. There are so many disinterested and simply lazy agents out there, to find an all round amazing team is a true find. Please do not waste your time with any other agents; this team really are stand alone. Thank you girls, you are unbelievable.

Rachael · 31 March 2021

★★★★★ 5/5

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Professional and friendly service

Professional and friendly service. I highly appreciate the service of Ms. Joanne Smith who is responsive, friendly and professional. She arranged property viewing for me promptly upon request. This is important because clients are always eager to view the properties very soon which they are interested in. Waiting can cause anxiety. Joanne also provided me with useful information that I need and useful answers to my queries. This is also very important because buying properties is a big investment, clients thus need sufficient and necessary information for their careful consideration and decision making. I thank very much for Joanne’s help. I have trust in Northwood.

Wing · 5 March 2021

★★★★★ 5/5

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First Time Buyer

I have been viewing houses over the past few months with several estate agents. I contacted Northwood with much anxiety and stress; especially considering the current climate. As this is my first home with my partner, I do not have much knowledge about the market. I received an exceptional service from Joanne. She reassured me of my stresses, advised me with the best advice I've received on the market, and was highly responsive to my many queries. I will be sure to follow up on my appointment and recommend Joanne as her professionalism and expertise is second to none. I am not one to write reviews, but I would like to thank you for all your help and reassurance. You deserve recognition for your work!

Layla · 25 August 2020

★★★★★ 5/5

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⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Massive thank you to Joanne Smith, from Northwood for helping us with our purchase. She really cares about how things are going and keeping us up to date on the process.

Dwen · 12 October 2020

★★★★★ 5/5

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Recent purchase

I Recently purchased a house from Northwood, I have to say from start to finish the team have been amazing Katy especially has been helpful keeping me informed as to how things were progressing, pushing the sale through and putting up with my demands. Along with Jo and the rest of the team I would highly recommend purchasing through this agency.

Michael · 27 November 2020

★★★★★ 5/5

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Amazing

Jo Smith has been amazing I met her in a viewing and had a conversation and from that she was able to keep me in mind and found me the perfect house she is very personable and professional and I am very thankful and appreciative of her help in getting my new home

Sharon · 25 August 2020

★★★★★ 5/5

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What a team!

What a team at Northwood! So professional and efficient, took all the pressure off in what is usually a very stressful process. Extra shout out to Kathy who was so supportive and caring throughout, would've been lost without her!

Alexa · 27 November 2020

★★★★★ 5/5

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Excellent Communication

Kathy Gowland is a credit to Northwood she showed me around the property and from start to finish kept me informed of everything that was going on , can not thank her enough for everything she has done ..Thanks Kathy

Paul · 30 January 2018

★★★★★ 5/5

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Professional Service of Northwood

I would like to appreciate the Northwood for their professional service and prompt response. I am so happy that I can buy a lovely property. Thanks Kathy's help. Regards...Kenny

Kenny · 17 November 2020

★★★★★ 5/5

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Excellent Customer Service

Fran was very helpful and was able to answer our questions and if she didn't know the answer rang the office while we waited. She was punctual and provided excellent customer care

Helen · 27 August 2015

★★★★★ 5/5

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Best Local Knowledge

Had a great experience with Northwood, in particular Joanne Smith. Brilliant Local Knowledge and took her time in helping my search for a new home.

Sarah · 29 August 2020

★★★★★ 5/5

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Abigail Mason

Joanne has kept in regular contact with me throughout my property search and hopefully soon she will find me my dream home.

Abbie · 26 August 2020

★★★★★ 5/5

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Purchase of Flat

Professional, reliable and overall a vast improvement on other 'big brand' estate agents we've used in the past! Would certainly use Kathy and her team again!

Chris · 10 August 2018

★★★★★ 5/5

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Fantastic estate and letting agent

Northwood have been fantastic helping me look for my first house to buy, especially Ellie-may she is a true credit to the team.

Ant · 19 January 2018

★★★★★ 4.8/5

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Thanks

Thanks so much Joanne for helping us find our first home earlier this year

Toni · 29 August 2020

★★★★★ 5/5

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Smooth service

Purchased house through this agent - Kathy was professional and helpful. No complaints!

Will · 28 September 2018

★★★★★ 5/5

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Excellent

Ellie-May always kept us informed during the buying process, and as a first time buyer there were a lot of steps etc that I was unaware / unsure of but she was always on hand to answer any questions I had. Would highly recommend.

Ryan · 20 August 2018

★★★★★ 5/5

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Pleasant experience of buying a house

Outstanding service from beginning to end, buying a house being the most stressful thing I've ever done, the staff made it all so much easier by going above and beyond for me to ensure it all went smooth.

Laura · 28 August 2018

★★★★★ 5/5

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SOLID AND EXCELLENT TEAM WORK

BEST CUSTOMER SERVICES NO DOUBT ABOUT IT FROM THE INCEPTION TO THE DEAL GOING THROUGH. EASY TO COMMENT. A JOB WELL DONE AS ALL WENT SMOOTHLY HIGH NORTHWOOD PROFESSIONAL TEAM. THANKS ONCE AGAIN RUTH, EMMA AND THE REST.

MOHAMED · 15 November 2016

★★★★★ 5/5

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Excellent communication with Joanne, happy with the service I received!

Thank you for all your help with buying my property, brilliant service

Annie · 26 August 2020

★★★★★ 4.8/5

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Best service

Great team

Magdalena · 28 May 2021

★★★★★ 5/5

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Excellent

Rating only, no written review.

Daniel · 25 January 2018