Northwood Liverpool reviews from landlords

★★★★★ 5/5

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I would highly recommend Northwood Lettings

I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and Joanna were exceptionally helpful, professional and friendly. Northwood are definitely a cut above the other agents I've experienced in Liverpool, and I would not hesitate to recommend them.

Chris · 13 August 2020

★★★★★ 5/5

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Northwood

I was recommended to give my rental property to Northwood, Liverpool after being let down by another agent. 3 years later- and I have not been disappointed. The young lady who I normally deal with is Rachel, always bright and cheerful, nothing is too much trouble. Northwood is an excellent Letting Agent with professional and trustworthy staff.

Keith · 20 August 2020

★★★★★ 5/5

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Lettings Services of the highest order

I cannot speak highly enough of the service I experienced when dealing with Northwoods lettings team. So efficient, and quick to respond with diligence. From a landlords perspective, they have provided me with a very competitive 'Guaranteed Rental Agreement' and absolute peace of mind that the property will be cared for, in a way of which will require little to no intervention of my own. I've been dealing with another branch of Northwood based in London for over a decade now and have seen the same high standards practiced year on year. I've every belief this is the company wide culture. May I pay particular praise to Ruth Ledson of whom personally managed my property rental acquisition.

Sebastian · 23 November 2020

★★★★★ 4.7/5

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Transfer of properties from previous Agent

A big thank you to Ruth for helping with the process of taking on properties from my previous Landlord. Having made the initial contact, Ruth took over and dealt with everything smoothly and efficiently, thank you for making my life just a little bit easier.

Paul · 20 October 2020

★★★★★ 5/5

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As a new landlord I would recommend

So I contacted Northwood as a prospective landlord seeing as they are local and an ever popular agent in my area... After submitting an online query via their contact form, the team were quickly in touch to understand my needs and see if they could be of service. Just a few weeks later my property has a tenant in place, whilst using agents is not always something I understand people wish to do when letting, for me this experience has been a breeze. Whilst giving me peace of mind around accounts and viewings, it also importantly ensured the tenant was happy and looked after when moving into their new home. I’ve received great service from all of the team so far but have to mention Ellie Ealey who has been superb in keeping me up to date as applications and situations have progressed. I look forward to many years of partnership and business together.

David · 16 January 2018

★★★★★ 5/5

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Excellent Dual Service Provided

As both a landlord and as a vendor Northwood Liverpool excelled in every aspect of these 2 distinct business areas. I found them easy to communicate with, very efficient, and also very pleasant to deal with. I would highly recommend them to anyone who wants to rent out their property, or sell, and benefit from a truly professional service.

Morag · 7 March 2021

★★★★★ 5/5

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Well done

Ruth is always helpful, and has a professional approach. Ruth is extremely knowledgeable, organised, she is very reliable, and is always nice when you speak to her.

Gretta · 12 August 2020

★★★★★ 5/5

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Thoroughly professional in everything they do

I have rented my property in Liverpool while I work abroad for the last eight years and have always had every confidence that Northwood will look after not only my interests but that of the tenant. This trust is fundamental; they are a credit to the profession and it is a pleasure dealing with them

Charlie · 18 August 2015

★★★★★ 5/5

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Highly Recommend

I have found all the staff and the owners at Northwood to highly professional, friendly and very helpful. I have no hesitation in recommending them. As a landlord of a portfolio of 12 properties, its very important to me to have a good relationship with my letting agent. Thank you Northwood..

Hazel · 8 October 2018

★★★★★ 5/5

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Great customer service

We purchased a property in 2017 through Northwood and let this out through the guaranteed rent scheme. We have been extremely pleased with all the help, advice and service given. All the staff at Northwood have been very professional and friendly when we have contacted them.

David · 17 February 2018

★★★★★ 5/5

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Great service

As a landlord living a long distance from my properties there are sometimes many things to deal with when securing new tenants and Ellie was incredibly helpful in many ways, nothing seemed to much trouble - thank you Ellie.

Michael · 1 February 2018

★★★★★ 3.8/5

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Thank you

Thanks to Northwood I feel at ease letting my property whilst moving abroad. Special thanks to Nathaniel who has carried out all my viewings.

Laura · 1 August 2020

★★★★★ 4.8/5

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Good customer service, treated as a homeowner, not a landlord

Stephanie was professional, quick to respond and totally honest throughout, a pleasure to deal with and I would recommend Northwood.

Kathryn · 20 April 2021

★★★★★ 5/5

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Very Professional

Excellent service, with a particular mention to Rachel who has been very thorough and quick in responding to any queries. Thank you

Adelle · 31 August 2018

★★★★★ 5/5

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Rachel Yeo

Always prompt in her replies. Never had any issues with Northwood services.

NSK · 2 December 2020

★★★★★ 5/5

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Fast and a great job!!!!

These guys got me a buyer in 2 weeks in Covid19!!!1 I couldn't believe how fast they got the job done once the house was all clear. Always reachable, always on hand . Love these guys!!!! Special thanks to Jo and kathy!

Colin · 26 November 2020

★★★★★ 4.5/5

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Highly recommended

Excellent service, good communication.

Letty · 7 August 2020

★★★★★ 4/5

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A good solid well communicated service

Great service who are easy to get in touch with. Communicate very well and customer services are excellent.

Kieran · 18 November 2015

★★★★★ 5/5

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Landlord

Used these guys for 10 years and would most definitely recommend.

Andrew · 16 August 2018