5/5
The Trusted AgentVery Professional
Excellent service, with a particular mention to Rachel who has been very thorough and quick in responding to any queries. Thank you
Trusted Agent profile · Liverpool · Merseyside
Verified
Northwood Liverpool reviews
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on The Trusted Agent
This office
158
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers14 reviews
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Buyers23 reviews
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
Landlords19 reviews
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
Tenants29 reviews
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
About Northwood Liverpool
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
The Trusted Agent5/5
GoogleDean , was excellent with me found the home i always wanted , thank you Dean Fitzpatrick
5/5
GoogleRhea was so so fab! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
The Trusted AgentJoanne has always been great dealing with me, thanks
5/5
GoogleFrom a buying and selling perspective I would recommend Northwood Liverpool, In particular Emma and Amelia they where so efficient, polite and helpful.
5/5
GoogleAmelia was very helpful and pleasant to deal with when I decided to move home, she made the experience very easy and enjoyable
5/5
GoogleGreat staff here I dealt with Ellie-may when enquiring for a house to rent she was really professional and helpful
5/5
GoogleNorthwood were very professional with letting out my property. From day one I was kept updated and they handled everything brilliantly.
4.8/5
The Trusted AgentThanks
Thanks so much Joanne for helping us find our first home earlier this year
5/5
GoogleI have just rented a property from northwood and all the staff have been amazing especially emma from northwood west derby she kept in contact while all checks where being done and anythink i needed or wanted to ask big or small it wasnt a problem for her to answer and help us with. We look forward to dealing with them in future now thank you.
5/5
GoogleFabulous experience really professional will be recommending to my family and friends. Thank you Ellie-may for you help :-)
5/5
GoogleThank you Kathy :-) So helpful, informative and best of all for your patience (much needed with my indecisiveness!!)
5/5
The Trusted AgentLady was lovely doing my inspection.
5/5
GoogleRhea was so so fab! Thank you!
5/5
GoogleI called this branch looking for some information on where to buy in Liverpool. I was answered by Ellie and received an extremely welcoming and non bias phone call filling me with confidence in finding a property through them. Because of the good customer service, even if I don't buy a property through them, I will be sure to use their letting services.
5/5
The Trusted AgentRachel Yeo
Always prompt in her replies. Never had any issues with Northwood services.
1/5
GoogleWanted to view a property with this agent but they couldn't be bothered to go back to the property a second time in one day. Extraordinary attitude, and a lost, potential, cash buyer.
Agent replied
Mike, Thank you for your comment. I am glad that we were able to meet you at the property for your viewing but sorry that we were not able to return with you for a second viewing later the same day. We do have other consumers who are just as eager to view properties as you are. We have very busy pre-booked diaries to fulfil and unfortunately we are not always able to accommodate viewing requests at very short notice, unless we have a cancellation, as we would have to let down other customers. I trust that you understand.
5/5
GoogleThe service received was absolutely brilliant I dealt with a young girl Ellie an she couldn’t of done more for me. She is a real asset to the business.
Agent replied
Natalie, Thanks for your comments and well done Ellie.
5/5
GoogleBrilliant, friendly And helpful service from Emma. Thank you Emma for your help.would recommend .
5/5
GoogleIt is a pleasure to deal with Northwood, in particular Amelia who is always willing to help.
5/5
GoogleExcellent service from Kathy recently. Very helpful, polite and professional. Will recommend Northwood to others.
5/5
GoogleBrilliant, friendly, professional service from Kathy. Kept me informed throughout. Will definitely recommend to others.
4/5
The Trusted AgentGood response for emails and follow up very Good, could you please remove our property details on your website.
5/5
GoogleVery helpful staff, especially Rachel who dealt with all of our maintenance problems.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Liverpool
What do sellers say about Northwood Liverpool?
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
What do buyers say about Northwood Liverpool?
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
What do landlords say about Northwood Liverpool?
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
What do tenants say about Northwood Liverpool?
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
Want Northwood Liverpool to help?
Tell us what you need and we'll pass your enquiry to Northwood Liverpool and up to three other top-rated agents near Liverpool.
