5/5
The Trusted AgentSmooth service
Purchased house through this agent - Kathy was professional and helpful. No complaints!
Trusted Agent profile · Liverpool · Merseyside
Verified
Northwood Liverpool reviews
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on The Trusted Agent
This office
158
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
This office
Want Northwood Liverpool to help?
Tell us what you need and we'll pass your enquiry to Northwood Liverpool and up to three other top-rated agents near Liverpool.
Want every enquiry from this page to come to you only? Upgrade to View Agents
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers14 reviews
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Buyers23 reviews
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
Landlords19 reviews
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
Tenants29 reviews
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
About Northwood Liverpool
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
The Trusted Agent5/5
The Trusted AgentWonderful Service
Great service from Kathy. So helpful.
5/5
GoogleExcellent and helpful through out
Agent replied · 29 July 2023
Thank you for your review.
5/5
The Trusted AgentVery helpful
Rachel yeo was very helpful
5/5
The Trusted AgentExcellent
Joanne was proffessional, approachable and reassuring.
5/5
The Trusted AgentI have used yourselves twice in the last 12 months and I would certainly use yourselves again. The purchase of 64 darley court was handled in a professional manner I was updated on a regular basis snd the purchase went through without any issues
5/5
GoogleHad a viewing with Nathanial who was Polite and knowledgeable. A credit to the company
Agent replied · 29 July 2023
Mike, Thanks for your review, it's greatly appreciated.
5/5
GoogleHad a great experience with Morgan from NORTHWOOD. Thank you very much for all your help. Excellent service 10/10.
4/5
GoogleEllie was friendly and very helpful
5/5
GoogleRelocating to the area and spoke to dean kilpatrick who was very polite and understanding to my circumstances, would like to thank dean for all his time and effort in trying to find the most suitable property for me and my family 5 star customer servicePositiveProfessionalism
5/5
The Trusted Agent5 star ⭐
Such an amazing and professional person. She have high level of soft skills which I cant say about other people in her office. Very professional, supportive and willing to help and explain all. Highly Recommend. You are a super star 🌠 thank you so much for our conversation todaym
5/5
GoogleFantastic customer service from Ellie-May! Would definitely recommend to any other new landlord looking for a great agent :)
Agent replied
Well done Ellie-May, great review.
5/5
GoogleEllie May Johnston could not help enough, so happy with the help and advice she provided. Thank you very much Ellie.
Agent replied
Catherine, Thanks for your review and your compliments towards Ellie.
5/5
The Trusted AgentGreat service
Cannot rent due to circumstances but katy was lovekt. Expains everthing to me which noone has done
Agent replied · 24 August 2020
Yaser, Thanks for your review for Kathy. I hope your circumstances improve soon. Best regards.
5/5
GoogleHad a viewing with Nathanial who was Polite and knowledgeable. A credit to the company
Agent replied
Mike, Thanks for your review, it's greatly appreciated.
1/5
GoogleShame shame shame!!! Unprofessional staff. Waiting 2 months to fix ceiling... They ignoring clients. Shame!!!
Agent replied · 29 July 2023
Aneta, Thank you for your comment and please be assured that I share your frustration. However, if you recall, we made you aware of the problem before you moved into the property and we also confirmed with you that we had not been given a timescale for repair as this issue was being resolved through the site's block insurance policy and block management agent, and it was largely out of our control. It was your decision to move into the property knowing the full circumstances. We pushed the agent responsible for the issue as much as we were able. Sadly, I think your complaint is aimed at the wrong company.
5/5
The Trusted Agentchristine inspected my flat today, she was extremely friendly and professional throughout the inspection, she knocked before entering and was lovely to speak to throughout, very happy with her service she provided
1/5
GoogleShame shame shame!!! Unprofessional staff. Waiting 2 months to fix ceiling... They ignoring clients. Shame!!!
Agent replied
Aneta, Thank you for your comment and please be assured that I share your frustration. However, if you recall, we made you aware of the problem before you moved into the property and we also confirmed with you that we had not been given a timescale for repair as this issue was being resolved through the site's block insurance policy and block management agent, and it was largely out of our control. It was your decision to move into the property knowing the full circumstances. We pushed the agent responsible for the issue as much as we were able. Sadly, I think your complaint is aimed at the wrong company.
5/5
The Trusted AgentNathaniel
He was very polite answered all my question professionally and was very friendly
Agent replied · 24 August 2020
Cheryl, Thanks for your review, it's much appreciated.
1/5
GoogleCalled as soon as a property was up for viewing left my details then I called back to chase they said no more viewings. What am I supposed to do? Poor service
1/5
GoogleEarn 50% more than the average salary with 20k saving and they will only rent with 6 months rent up-front and a guarantor. Only renting to rich kids with parents with home-owning parents?
5/5
GoogleVery professional and a pleasure to deal with!PositiveProfessionalism
Agent replied · 21 June 2024
Dilan, Thanks for your review. It's great getting feedback on our staff. Best regards, Peter
5/5
The Trusted AgentFast and a great job!!!!
These guys got me a buyer in 2 weeks in Covid19!!!1 I couldn't believe how fast they got the job done once the house was all clear. Always reachable, always on hand . Love these guys!!!! Special thanks to Jo and kathy!
5/5
GoogleWonderful team. Ever-ready to hear from their client. Keep it up.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Liverpool
What do sellers say about Northwood Liverpool?
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
What do buyers say about Northwood Liverpool?
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
What do landlords say about Northwood Liverpool?
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
What do tenants say about Northwood Liverpool?
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
Want Northwood Liverpool to help?
Tell us what you need and we'll pass your enquiry to Northwood Liverpool and up to three other top-rated agents near Liverpool.
