5/5
Good communication. Friendly team. Will always keep you updated on progress and chase all sides to keep things moving. Thank you for all you have done to sell our house!

Trusted Agent profile · Liverpool · Merseyside
Verified
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on The Trusted Agent
This office
158
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
Good communication. Friendly team. Will always keep you updated on progress and chase all sides to keep things moving. Thank you for all you have done to sell our house!
5/5
Evie showed me and my family found a property last week , although we didn???t end up liking the property she made us feel welcome and comfortable.
5/5
Whenever Fran does my property inspections she is always very professional but also very approachable and friendly, I always look forward to her visits and to be honest I wish they were more frequent so I could chat more, Merry Xmas to all the staff xx
1/5
Trying to get repairs done is a nightmare.
5/5
would 100% recommend
very helpful and efficient. thanks jo, cathy and ellie for all the help and support that they gave us through a very stressful time. a special thanks to cathy for going above and beyond of what she had to do. would recommend 100%
5/5
Excellent
Ellie-May always kept us informed during the buying process, and as a first time buyer there were a lot of steps etc that I was unaware / unsure of but she was always on hand to answer any questions I had. Would highly recommend.
1/5
I lost two weeks with this agency, they promised me that I would be guaranteed to receive a house and after all this it tells me that I have to pay 6 months in advance to receive the house
5/5
Always helpful, prompt responses & friendly service.
Louisa, Thanks for your review, it's very much appreciated. Regards, Peter Bellamy
5/5
Nice, neat and affordable properties available here
5/5
Thorough and quick with great customer service
5/5
We have been dealing with Morgan regarding letting a property and she has been nothing but approachable and helpful throughout.
5/5
Friendly and helpful staff
Adele, Thanks for your review, it's much appreciated.
5/5
Amazing Joe and rhea were a massive help they went above and beyond in helping me sell my house for a price I never imagined!
5/5
Alisha and the company were great, providing a swift and efficient service as well as all information I requested
4.5/5
Highly recommended
Excellent service, good communication.
Letty, Thank you for your kind review, it's very much appreciated.
5/5
Excellent friendly service
Jo and her colleagues have provided us with a very professional service, along with a friendly approach that made our purchase and letting transactions a very pain free experience. We have no hesitation in recommending their services. G. Coles
5/5
Professional and courteous
Very helpful, contact reliable, professional and friendly.
Michelle, Thanks for your review. Great to hear Ellie and Jo are providing a professional service.
1/5
ZERO STARS !! Being told you can’t view/ rent a property because you don’t work FT, despite …
5/5
I have always found joanne at northwood very helpful and knowledgeable. I am always looking to add to my portfolio so having an agent to give me the best advice is really reassuring.PositiveProfessionalism
1/5
very poor service...
1/5
very unprofessional behaviour
5/5
Friendly and Helpful Staff
The whole team have been friendly, helpful and professional throughout each process, and continue to offer advice and support during my tenancy. They are approachable and easy to contact, and responses are swift and polite.
5/5
Jo has been really attentive and informative through the whole process which has been reassuring focused on a great service :)
5/5
Pleasant experience of buying a house
Outstanding service from beginning to end, buying a house being the most stressful thing I've ever done, the staff made it all so much easier by going above and beyond for me to ensure it all went smooth.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
Tell us what you need and we'll pass your enquiry to Northwood Liverpool and up to three other top-rated agents near Liverpool.