5/5
GoogleFantastic customer service received by Dean Kilpatrick and has been very polite towards me and my partner during our property search
Trusted Agent profile · Liverpool · Merseyside
Verified
Northwood Liverpool reviews
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on The Trusted Agent
This office
158
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers14 reviews
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Buyers23 reviews
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
Landlords19 reviews
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
Tenants29 reviews
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
About Northwood Liverpool
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Google5/5
GoogleI have just moved in the property. Many thanks to the team especially Ellie-may for being professional and friendly. Will definitely be recommending Northwood.
5/5
GoogleKathy is a great asset to the company and has really helped me find my perfect home, could not be happy thank you very much
5/5
The Trusted AgentMiss Joanne Smith is doing a very excellent job
5/5
The Trusted AgentMaintenance problems
We have had a few various maintenance problems during our let. Rachel has helped us every step of the way and always kept us updated.
5/5
GoogleI have just moved in the property. Many thanks to the team especially Ellie-may for being professional and friendly. Will definitely be recommending Northwood.
1/5
GoogleStaff are totally clueless, don't know what's going on, obviously don't communicate with each other and are totally unhelpful
Agent replied · 29 July 2023
Sorry you felt like you had to leave a negative review. So, I am able to look in to this can you please provide further information.
5/5
GoogleI have just moved in the property. Many thanks to the team especially Ellie-may for being professional and friendly. Will definitely be recommending Northwood.
5/5
The Trusted AgentNorthwood Service
Kathy who dealt my flat purchase was knowledgeable and so professional in her interactions with my family. Her local knowledge was excellent.
5/5
GoogleFran is a lovely and helpful member of Northwood and has a very approachable manner, carried out my recent inspection and always nice to see her.
5/5
allAgentsAwesome
Evie provided excellence service and community throughout the whole house purchase adventure! Big thank you your assistance! :)
5/5
allAgents"Awesome..."
Evie provided excellence service and community throughout the whole house purchase adventure! Big thank you your assistance! :)
5/5
The Trusted AgentThe agent was very knowledgeable and kind
The Northwood Sales Negotiator (Kathy Gowland) was at the property on time. She was patient and answered all my queries regrading the property. Thank you.
5/5
GoogleDean kilpatrick was a great help and very knowledgeable, answered all my questions regarding renting a property, Thank you.
5/5
GoogleRachel @ Northwood is Brilliant. She respond thoroughly, and quickly in response to any query I may have. Thanks for all your help
5/5
The Trusted AgentVery Highy Reccomended !
Kathy provided excellent customer service and kept me fully informed throughout the whole process.. A totally professional service from start to finish.
5/5
GoogleReally smooth process and quick turn around for a rental property - Case handled by Aimee.
5/5
GoogleAmelia was very helpful when I was moving home, she helped in every way she could and made the experience a great one. Thanks again!
5/5
The Trusted AgentJust had an inspection Christine was nice polite and respectful and efficient
1/5
GooglePoor customer service…. Trying to get a 3 bedroom apartment from northwood for 3 weeks after sending all the documents requested and providing a guarantor. Telling me to get a guarantor that owns a house after raising my hope and made me wait for too long . Not fair
5/5
The Trusted AgentJoanne was excellent. Nothing was too much trouble for her.
5/5
The Trusted AgentFantastic estate and letting agent
Northwood have been fantastic helping me look for my first house to buy, especially Ellie-may she is a true credit to the team.
5/5
GoogleHuge thanks to Kathy at Northwood Liverpool (North). What a gem you are making my search nice and stress free. Would absolutely recommend!!!
5/5
GoogleJoanne has been very helpful so far
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Liverpool
What do sellers say about Northwood Liverpool?
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
What do buyers say about Northwood Liverpool?
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
What do landlords say about Northwood Liverpool?
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
What do tenants say about Northwood Liverpool?
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
Want Northwood Liverpool to help?
Tell us what you need and we'll pass your enquiry to Northwood Liverpool and up to three other top-rated agents near Liverpool.
