5/5
The Trusted AgentHad property inspection today, everything went well. Thank you Christine
Trusted Agent profile · Liverpool · Merseyside
Verified
Northwood Liverpool reviews
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on The Trusted Agent
This office
158
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers14 reviews
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Buyers23 reviews
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
Landlords19 reviews
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
Tenants29 reviews
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
About Northwood Liverpool
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
The Trusted Agent5/5
The Trusted AgentExcellent service. Joanne was extremely helpful with securing the purchase of the property.. Thank you so much
5/5
GoogleGreat customer service received from Dean Kilpatrick this week, went out his way to make sure all of my questions and queries were answered.
5/5
GoogleThanks Morgan from Northwood fast replies ..
5/5
GoogleAbsolutely first class service from Northwood. Had viewings in the first week and accepted an offer in the second. Excellent customer service. Would absolutely use these guys again.
3.8/5
The Trusted AgentThank you
Thanks to Northwood I feel at ease letting my property whilst moving abroad. Special thanks to Nathaniel who has carried out all my viewings.
5/5
The Trusted AgentVery helpful especially for us first time to rent
All staff are very helpful with our enquiries...from the viewing of property to referencing and at last to the signing of tenancy agreement with Rachel...Job well done.Highly recommended
1/5
GoogleOnce you rent it, it becomes pretty much useless for any fixing or agreements that were made verbally. You have to deal with rudeness and lies all the time. I feel sad for all the tenants signing up with them.
5/5
GoogleBrilliant customer service from Evie and the rest of the staff at all times, very helpful, always there whenever needed!
5/5
The Trusted AgentLovely service from Joanne smith. Very helpful, prompt with replies and supportive during our house buying process.
5/5
The Trusted AgentJoanne Smith was super efficient and courteous when she emailed me confirmation and sales memo.
4.8/5
The Trusted AgentOutstanding service
Joanne gave me excellent service I would highly recommend anyone looking to sell a property to use Joanne and her team at Northwood.
4.8/5
The Trusted AgentGood customer service, treated as a homeowner, not a landlord
Stephanie was professional, quick to respond and totally honest throughout, a pleasure to deal with and I would recommend Northwood.
5/5
The Trusted AgentThank you sales manager Joanne always a great help..
5/5
GoogleRachel, Ruth and Mark are always so helpful have been using Northwood since 2012 - would highly recommend.PositiveResponsiveness
5/5
The Trusted AgentChristine was very efficient and very helpful thank you
4.9/5
The Trusted AgentReview
Hi Rachel thank you again for sorting out all are house and are issues in house would highly recommend thank you
5/5
The Trusted AgentJoanne smith-5 star employee-professional, efficient and effective, pleasure to deal with
5/5
The Trusted AgentAbigail Mason
Joanne has kept in regular contact with me throughout my property search and hopefully soon she will find me my dream home.
5/5
GoogleChristine was great with the inspection. It was really smooth. Thanks NorthwoodPositiveQuality
5/5
The Trusted AgentJoanne Smith has been amazing and so helpful with the sale of my property
5/5
The Trusted AgentJoanne Smith was Really helpful and done an amazing job with selling my property
1/5
GoogleAbsolutely useless, repeatedly asked for information we had already provided, uncommunicative, took weeks of us calling them every day for them to even get in contact with my references, told us they would call us then didn't on multiple occasions and ultimately stalled until the property we were applying for (for 4 weeks) was given to someone else
5/5
The Trusted AgentPurchase of Flat
Professional, reliable and overall a vast improvement on other 'big brand' estate agents we've used in the past! Would certainly use Kathy and her team again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Liverpool
What do sellers say about Northwood Liverpool?
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
What do buyers say about Northwood Liverpool?
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
What do landlords say about Northwood Liverpool?
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
What do tenants say about Northwood Liverpool?
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
Want Northwood Liverpool to help?
Tell us what you need and we'll pass your enquiry to Northwood Liverpool and up to three other top-rated agents near Liverpool.
