5/5
Sold my flat so quickly. Was kept informed of all developments from start to finish. Thanks Joanne for keeping in constant contact

Trusted Agent profile · Liverpool · Merseyside
Verified
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on The Trusted Agent
This office
158
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
Sold my flat so quickly. Was kept informed of all developments from start to finish. Thanks Joanne for keeping in constant contact
5/5
Joanne Smith has been a grate help. She has supported us a lot so far in the process of buying the house.
5/5
Helped us find our first home, very helpful answering all of our questions. Joanne Smith in particular was great help.PositiveResponsiveness, Quality, Professionalism
5/5
Dean Kilpatrick showed great knowledge of the properties northwood had available and found the best property for me in my price range. Thanks again dean for all your help.
5/5
Your so great to deal a property issues. It's too quick. Thanks for that. Your very excellant in your management Ruth
5/5
Excellent service from Joanne, very professional and prompt replies to queries, very professional, polite and helpful, would highly recommend.PositiveProfessionalism
5/5
Happy with Northwood Liverpool. The sale wasn't an easy one but was managed by Ruth with professionalism and calm, and finally it all ended as expected.
5/5
Joanne Smith has been fantastic since day one of selling our property, the regular updates are brilliant and kept our minds at ease knowing that all is in hand and i would 100% use again.
5/5
Absolute brilliant service from this newsagents, would definitely recommend to any friends or family! Was massively supported by Kathy, she was brilliant! Thank you, will definitely be using you in the future
5/5
Me and my boyfriend recently rented a property from Northwood. Emma dealt with our viewing and application process and was always on hand when needed she is very professional and friendly Thanks, would recommend.
5/5
I have been renting my property with Northwood for nearly 3 years now and the service has been great.
5/5
Joanne is brilliant. Really looked after me and my partner as first time buyers
5/5
Superb Communication at all times
I have been immensely impressed with the level of communication with Northwood especially with Joanne Smith (agent) who kept constantly in touch regarding my house sale. I have no hesitation in recommending this company.
5/5
Cannot fault this agency, very good customer services from Dean Kilpatrick who i dealt with , overall impressed, well done Dean for your help , definitely RECOMMEND
5/5
Christine did her job very well and made note of all my concerns.
5/5
Excellent and friendly service from Joanne and all the staff at Northwood. Highly recommended.
5/5
Northwood Liverpool (primarily Emma Canavan and Ellie-may Johnston) helped to smooth a sometimes complicated recent house sale. I found them extremely helpful and professional and would not hesitate to recommend them.
5/5
Christine visited and carried out an inspection today was very impressed thanks again
1/5
"Rip..."
Would have given less than one star. Avoid this company - they make unjustified deductions from your deposit at the end of a tenancy. Take pics of everything before you move in and when you move out. They will try and rip you off.
5/5
I'm very impressed with Joanne's professional services and tremendous help through this sale.
5/5
Amazing service always by Rhea, very professional and a credit to the company! Keep up the hard work you’re amazing at your role!!
5/5
Christine was very helpful and professional on our home inspection and really reinforced why we chose Northwood for this letting
5/5
This is feedback for Dean Fitzpatrick , this gentlemen showed me a property which i have always dreamt off . Thank You Dean for your time
5/5
Thanks to Joanne for all your help assisting with our purchase. We really appreciate all the frequent contact and support.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."