5/5
Couldn’t complain the communication and process was great, emily was especially good on the phone thank you :)

Trusted Agent profile · North Yorkshire and East Yorkshire
Verified
★★★★★
4,633 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,633 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,094
Reviews on Trustpilot
Business-wide
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Couldn’t complain the communication and process was great, emily was especially good on the phone thank you :)
5/5
Fantastic service from these guys. I wouldn’t hesitate in recommending them. Nothing was too much trouble. Thanks guys.
5/5
Always extremely helpful when coming to any enquiries and give the best advice to knowledge with plenty of options for you to make your own decisions, one of the best Estate Agents around
5/5
The quality of pictures taken of the house, detail in the marketing puts beercocks to shame. Feel like I wasted 2 months with beercocks and I would certainly recommend Reeds Rains
5/5
Absolutely great experience with reeds raines highly recommend their services for letting a they really helped us and Adam was amazing. Thank you all so much.
5/5
I bought a house through Reeds Rains, Holderness Road, Hull. They were excellent. They recommended a local solicitor who was brilliant. Communication great. Highly recommend
5/5
Steven Gorforth came to my home address recently I was really about the situation that I am in at the moment. What a great guy he is he reassured me about my house and up and coming problems that I have worried about for a long time .He was very honest and reassured me about the future. I will certainly be asking for his assistance when I am ready for the future. What a great guy he is Thankyou Adele Southwick
5/5
I used reeds rains to sell my property which i had bought through them 20 years ago .Emily murphy was the one who delt with us .The service from start to finish was outstanding, emiky couldn't help us enough. Great service highly recommended
5/5
We would like to thank Karen Knight at the Reeds Rains Sutton branch for all her help and support during the process of buying our first house. Karen was highly professional and always answered any queries we had, 5 star service - we would recommend ⭐️
5/5
Mel at reeds rains was lovely and helpful. She understood the requirements we wanted in a property and was of great help in finding us somewhere. Everything ran smoothly and she kept us informed of the progress of each step along the way. Renting made easy and hassle free
Thank you for taking the time to leave this fantastic review. We are pleased to hear this feedback.
5/5
Kelly and the team at Reeds Rains are just amazing. The property was listed and sold within two months. The entire team provide fabulous customer service and I wanted to say a big thank you especially to Kelly, Natalie and Harley. Nothing is too much trouble and any queries I had were replied to quickly. Kelly secured us the best price possible and we couldn’t be happier.
5/5
We recently used Reeds Rains to rent a house, after viewing with Melanie Donaldson the rest was a simple and easy process to follow. Everything was arranged for us by Melanie and Lorna Fieldson, with necessary docs sent electronically. Professional and easy to speak with, the team do a great job of making it pain free for renters. Will be looking their way when it comes to buying time in the future. Thanks ladies, we love the house!
5/5
We have had outstanding service from Natalie and the staff at Holderness Road branch. We have sold a couple of properties during the past year. Neither sales have been straight forward yet Natalie has shown patience, professionalism and a solution focussed approach to getting the sales over the line- all done with a smile and a positive attitude. We would highly recommend using Reeds Rains - without reservation. Thank you Natalie (not forgetting Steven and his team of course!) Best wishes Kay and Steve
Dear Steve and Kay, Heartfelt gratitude for sharing a five-star review for us and the special mention for Natalie. Your thoughtful feedback holds immense value, as does the repeat business you have given us. Wishing you the very best with sincere regards, Steven Goforth.
1/5
0 star rating. Save your money.
Can not give 0 stars. Castleford branch reeds rain’s absolutely shocking. Paid a Fully managed service and house after letting was a disgrace and damaged. No help. Don’t reply to calls or emails. No respect for customers. No respect for property. I would not let them manage a Wendy house. Incompetent.
Hi Shaun, I’m sorry to read your review. Our customers always come first for us and it is our priority to provide them with exceptional service at all times.If you would like to provide more information regarding your experience with us please email marketing@reedsrains.co.uk and we will be able to look into this matter further. Kind Regards
1/5
Property management
If I could give it a zero I would Property management on fully managed let USELESS…… save your money Go to a company which actually manages a property The list is endless …… inspections not carried out properly, rent increases not done, no action taken for 6 months on a child safety issue , damage in property not investigated, emails not responded to …. Rubbish rubbish company
5/5
Positive spirit despise long sale
The Reeds Rains Catford team has been really helpful by helping to chase a sale process that took a long time and ended up in a broken chain and then giving useful advice and assistance to get my flat back on the market and sold at a complicated time.
1/5
Poor property management
Privately renting a property with several maintenance issues reported on the day of moving in, which is now nearly eight months ago. Not one issue has been resolved even though there is a health and safety risk. Total lack of care, response and communication from both the local and head office.Poor property management.
5/5
Quick,friendly and professional service…
Quick,friendly and professional service provided.
5/5
Efficient friendly staff who did superb service with great outcomea…
Efficient friendly staff who did a great job.
5/5
5 🌟…service wouldn't hesitate to recommend Reeds Rains Stanley
I can't fault the team at Reeds Rains Stanley, Glen , Scott and the lovely Emily have been amazing. From valuation , to marketing to the sale of our property in just 1 week. Kept well informed at each step, nothing was to much trouble Absolutely 5 Star Service. 🌟
5/5
Professional and Friendly
Clark made the whole experience simple and straight forward. He (and the others that I spoke to) were all friendly and helpful.
5/5
We were treated very well by Lucy and…
We were treated very well by Lucy and the process of renting a new house was easy and fast.
5/5
First time landlord
Being a first time landlord was a very scary experience but Sonia and Lucy at ReedsRains had everything under control. Within the first week I had numerous viewings and after finding the right tenants for me, keep everything in place. Quick and easy from my end especially with these two in charge of everything.
5/5
My Initial Call with Lucy was warm and…
My Initial Call with Lucy was warm and welcoming, she was able to accommodate myself for a viewing soon as due to my work schedule, ever since Lucy has followed up and has been nothing but above and beyond for myself and my wife, she has kept us in the loop from start to finish I would definitely highly recommend anyone to approach Lucy as I am confident that you will receive the highest level of service that we have received I am grateful for the fast and efficient process to renting my home. Once again perfect service from Lucy and the team.
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Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 20252025 1 Gold EA Masters 2025 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Reeds Rains, a message.
Durham has the most, with 2,248 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,071.
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.