Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

Trustpilot

Everything went really well for our…

Everything went really well for our rented property. Lucy was very friendly and communicated with us every step of the way.

Sol · 13 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

The staff at Reeds Rains are an extremely professional team.

The team are all very professional, especially the manager at the Quay branch. The shop space is in a prominent location so there were lots of viewings, in addition to the online service which led to offers with a quick sale. I am very pleased with their performance.

Pauline · 13 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. Friendly and helpful staff.

Mrs · 11 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Great service and professionalism.

It was a great experience dealing with Reeds Rains. I just landed in UK and I struggled a lot in finding a place as per my need, but special call out to Gurdit for his attitude and professionalism to make this deal for me. I dealt with Many agents before when I was here last time but Team Reeds Rains is best in every aspect be it responding to calls, emails and top class service. Thank you Gurdit and Team, much appreciated.

UP · 10 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

I'd intended to consider 2 or 3 agents…

I'd intended to consider 2 or 3 agents but during Jack from Reeds Rains' visit decided just to go with them, though reconsider if they hadn't made the sale within the first few months. The valuation given was a little above what I'd been hoping for and I knew they had recently sold and had listed a could of similar properties to mine. They listed my property as 'stunning', which of course I was pleased with, and it must have worked.  A couple of viewings followed shortly after, Maggie conducted the viewings and, no lie, there were two offers to buy, one at the asking price, and one above a few days later.  I'd been at the viewings, I hadn't intended to be but one group arrived very early, and after discussing the offers with Justin the manager agreed that going with the higher offer seemed maybe not quite so credible and I think it was a good decision.  The property sale duly completed 3 months later at just £5,000 under the initial offer.  I've never sold another property as easy as this one was sold, if only it was always as easy this!  My only complaint, there was an extra charge for premium photographs, but anyway this was waived after they listened to my arguments.  10 out of 10!

Michael · 10 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Reeds Rains were professional

Reeds Rains were professional, helpful and realistic with their valuation. We sold our property within 2 days of it being advertised on line

Customer · 8 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Great communication and never too busy…

Great communication and never too busy to talk

Susan · 8 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

VALUATION …Jade arrived ..Gentle in her approach

Jade arrived ..Gentle in her approach. Well researched and knowledgable. We really felt like we were in good hands. Importantly in a sensitive situation when emotional value is also attached to our bricks and mortar she was respectful but clear - just what we needed. Representing her crew with Openess in a situation most of us on experience very occasionally Great start Thanks

Elizabeth · 7 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 2/5

Trustpilot

Slow, misrepresentative and poor attitude

I’m in the process of trying to rent a flat through this company and the level of service hasn’t been great. The listing for a studio shows a 1-bed and gives a studio rent; the virtual tour is the same. I’ve asked repeatedly for an application form and they’re dragging their heels with providing this to me. I love the property and I want to move there as soon as I can but the way the company has acted so far is seriously making me want to look elsewhere. The attitudes of the letting negotiators and agents are also really poor considering I’m eligible, eager and highly interested.

Mo · 7 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Terrible customer service

Terrible customer service. Paid a Fully managed service. No help from local branch. No replies to emails and no return phone calls. Quick to offer services for additional costs but don’t provide the service actually already paid for. Avoid at all costs.Incompetent.

Mrs · 7 February 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Five star team! Specially Paige!

Décio · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

Excellent customer service, great team.I rented my house with them.Special thanks to Alex

Calin · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

Liam went above and beyond to help us in a difficult situation, to get us moved in when we needed and all sorted! Thank you again Liam!

Lydia · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

Liam has helped my parents move into their new home and has been amazing every step of the way Would highly reccomend Liam & Your Move to anyone

Stefan · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

Great service, Liam and Lindsay were extremely helpful with everything we needed. Liam especially tried his hardest to make everything go as smoothly as possible.

Faye · 6 February 2023 · Your Move Darlington

★★★★★ 4/5

Google

Rented a property for 12 months, the process of viewing the property online was essential for us as we weren’t local to view in person. Quick process to get us moved in. Sadly we had to leave but again the process has been good.

Rebecca · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

Excellent customer service, friendly, caring, attentive staff ie Liam he is fantastic at his job, nothing is too much trouble for him and he gives 110%. Thanks so much Liam you have been amazing and made things less stressful for us. You are certainly an asset to Your Move. Definitely recommend.

Maxine · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

As a tenant, received great service and support from Andrea Godfrey, who was a pleasure to deal with and a shining light within Your Move's Darlington branch.

Simonbrass · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

We have been tenants for almost five years, and in that time Andrea Godfrey has been brilliant, always quick to respond if we had a problem or concern. Her advice and suggestions have always worked for us...what more can any tenant ask? Thanks Andrea from Roy and Janine :-)

Roy · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

My wife and I would like to express our thanks to Mike, Penny and Kristin who between them helped to market and sell our home. We have tried to sell before with other agents but were unsuccessful, so when we were presented with an above asking price offer we were delighted. Mike in particular has been an essential part of keeping the process moving forward and we are now pleased to say that we have completed and moved out of our house. Mike has been professional and courteous in all of our dealing with him and we are grateful for his efforts.

Shaun · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

The service received for the duration of our tenancy was fantastic, our main contact, Andrea, was always happy to assist and flexible in getting repairs or services organised for the house.

Christopher · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

Amazing service from Your-Move Darlington. Liam went above and beyond and provided a first-class service when handling my move. I wholeheartedly recommend Liam as your point of contact.

Kiki · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

Andrea and the rest of the team work incredibly hard to meet the needs of the tenants and landlords in a friendly and effective manner. They manage the properties like they were their own and treat their tenants with the care and warmth as they would with an extended family.

Mark · 6 February 2023 · Your Move Darlington

★★★★★ 5/5

Google

Alex did a great job in finding me and my Girlfriend a property to rent he got us exactly what we wanted. Alex was also available to speak to whenever I needed to contact Your move and also responded quickly to emails. Alex was always updating me which was brilliant as this was my first time renting a property. I can't thank Alex enough sorting everything out from start to finish.

Conor · 6 February 2023 · Your Move Darlington