5/5
TrustpilotDean and Sophie from the Hazel Grove…
Dean and Sophie from the Hazel Grove branch have been really helpful through the whole process from start to finish, very helpful and professional.
Trusted Agent profile · North Yorkshire and East Yorkshire
Verified
Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more
★★★★★
4,635 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,635 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,096
Reviews on Trustpilot
Business-wide
Our offices
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
- Your Move & Reeds Rains Rogers Stewart Durham83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ2,250 reviews · 275 on Google (4.6)91 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX2,072 reviews · 0 on Google73 in the last 90 days
- Reeds Rains, Scarborough16 Aberdeen Walk, YO11 1XP387 reviews · 381 on Google (4.6)18 in the last 90 days
- Your Move Darlington3 Deuchars Court, Duke Street, DL3 7RU360 reviews · 360 on Google (4.6)20 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)Unit 3, Harper Parade, TS18 5EQ336 reviews · 336 on Google (4.9)22 in the last 90 days
- Reeds Rains, Hull508 Holderness Road, HU9 3DS331 reviews · 331 on Google (4.5)14 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)114 Trimdon Avenue Shopping Parade, TS5 8SB280 reviews · 263 on Google (4.7)27 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Durham City83 New Elvet, DH1 3AQ255 reviews · 252 on Google (4.6)0 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)114 Trimdon Avenue, Shopping Parade, Acklam, Middlesbrough, TS5 8SB, TS5 8SB245 reviews · 245 on Google (4.8)27 in the last 90 days
- Reeds Rains, Guisborough10-12 Market Place, TS14 6HF115 reviews · 110 on Google (4.8)3 in the last 90 days
- Reeds Rains Bridlington37 Quay Road, YO15 2AR7 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Your Move & Reeds Rains Rogers Stewart office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotRichard has been very informative about…
Richard has been very informative about the importance of selling the house in a difficult market and Pam has always been very helpful and positive in the office. I would highly recommend that you contact them if you have a property that you would like to sell quickly. Best regards, Nigel
5/5
TrustpilotHelpful
Helpful. Been looking for a property a while. Kept me up to date.
5/5
TrustpilotThe estate agents did exactly what they…
The estate agents did exactly what they said they could achieve and I sold my house within a few days at full asking price. Could not have done any better. X
1/5
TrustpilotTerrible property managers
I hir d reeds and rains to manage a dental property and oversee the letting. It has been a nightmare!The tenant severe the notice period whicj they missed for two months and only noticed when the rent stopped coming in. Now we are late at listing the property for rent by two months and loosing rental income..Moreover, R&R's compliance department has been chasing the tenant for defaulting even when he vacated the property after providing appropriate notice.It has been a terrible experience both for me the owner and the tenants
Agent replied · 23 October 2024
Hi there,We understand your frustration with the recent experience. We value your feedback and will use it to improve our services. We are committed to providing our clients with the best possible experience. We would like to investigate this further for you, you will receive a request directly from Trustpilot for more information.Regards,Reeds Rains
3/5
TrustpilotCan never get through to the Reddish…
Can never get through to the Reddish office by phone. You always have to leave an email......,they respond to that
Agent replied · 23 October 2024
Hi Wayne,We understand your frustration with the difficulty in reaching our Reddish office by phone. We appreciate you taking the time to share your experience, and we will use your feedback to improve our communication channels.Regards,Reeds Rains
5/5
TrustpilotHouse Sale
From property valuation to sale ( hopefully),the service was very good and carried out in a professional manner. Fingers crossed on our sale , as early days ?
4/5
TrustpilotGood staff and good communication.
Rating only, no written review.
5/5
GoogleSelling our home in Durham city has been a smooth and relatively simple process thanks in no small part to Tony at Reeds Rains Durham. From the moment we were in touch, photography was completed and the property was listed online within 2/3 days and we had viewing lined up during the same week. Tony has been proactive, open and respectful in communications, and his insight and advice has been valuable throughout the process.
Agent replied · 8 November 2024
Dear Kieran, Thank you for leaving such an amazing review! It has been a pleasure assisting with your property and we hope you would choose us again in the future. All the best, Libby
5/5
TrustpilotWell done Reeds Rsin
Very efficient, informative service. Would recommend to others.
5/5
GoogleHighly recommend! All the staff are super helpful and friendly. Our chain got a bit complicated for a period but Reeds Rains worked tirelessly to make sure everything went as smoothly as possible, providing constant updates. Extremely happy with the service we received
Agent replied · 25 October 2024
Hi Helen, Thank you for the lovely review, it was touch and go at times but we got there in the end !!! Hope you are settling in to your new home and are very happy there.
1/5
TrustpilotArranged a viewing
Arranged a viewing. 10 mins late due to traffic. Rang office when arrived to be told agent already left! No call or message to advise they cannot wait. Very bad customer service 😔
Agent replied · 23 October 2024
Hi Samantha,We understand your frustration with the missed appointment. It's disappointing when things don't go as planned, especially when it comes to important events like viewings. We value your time and will take your feedback seriously to improve our communication and scheduling processes.Regards,Reeds Rains
5/5
TrustpilotWe have used Reed Rains several times…
We have used Reed Rains several times and each time we have had excellent service
5/5
TrustpilotShevington sale
Just completed on a house sale in Shevington. RR @ Pemberton where v helpful every step of way with guidance etc as not sold before. Janet & Jo especially good. Would recommend.
5/5
TrustpilotReeds Rains Surveyor was great
Reeds Rains Surveyor was great and really understood the local market. Hi valuation was spot on and we sold the house within Three weeks and got a good price for it.
5/5
GoogleThank you so much to the Reeds Rains team in Hull. We received excellent service while purchasing our property. Karen Knight was incredibly professional and helpful, matching us with the perfect home. We truly appreciate everything you did for us, Karen! Brexville Property LTD
Agent replied · 9 December 2024
Many thanks for your FIVE STAR REVIEW for Karen, such reviews are greatly appreciated! Regards from Steven and the Hull Team
5/5
TrustpilotAmazing service got the property from…
Amazing service got the property from them and they done a fantastic job very happy and purchase few properties from them in future
5/5
TrustpilotVery helpful
5/5
TrustpilotSold my house within a week excellent…
Sold my house within a week excellent serviceMidd
4/5
TrustpilotPositive result with some bumps in road
Firstly, Read Rains sold the property which is the primary objective. The commission price was competitive so we have a positive result. The market has been very slow this year so I appreciate why it took longer than wanted and we had to reduce the initial asking price significantly. The staff are always polite and courteous.On advice from Read Rains we engaged with their online auction service. This was a waste of time. Communication with the auctioneers was almost non-existent and no offers were made at any price.We reverted to traditional sales approach. There was confusion regarding an initial offer which never materialised but eventually we secured a sale with a different buyer.The solicitors service which partners with them on a no sale no fee basis, engaged with us but after being engaged, they informed that they were not able to cover our purchase property. This also wasted some time.Lastly, I felt that it was always me pushing for updates and progress and Reads Rains reacting. Other agents I have used are more proactive. This could have been somewhat due to a turnover of staff at the particular branch but such things are part of business and should be managed.
5/5
TrustpilotListens to sellers requirements
Flexible approach Willing to listen to sellers requirementsGood updates Quick and responsive service Sold house quickly
5/5
TrustpilotGood communication First class
Good communication PoliteHelpfullyKnowledgeable made experience much easier to deal with
5/5
TrustpilotHighly recommend Reeds Rains
Highly recommend Reeds Rains. We have received helpful, timely communications from the start. Sue and Tony in the Dartford branch are very helpful and friendly. Thank you.
5/5
TrustpilotExcellent
I have used Reeds Rains twice in the past so they were my first choice to sell my current property. Friendly and helpful staff who go above and beyond with every aspect.I would definitely recommend and use their services in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
Source: EA Masters winners lists, as published, linked by year.
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Questions about Your Move & Reeds Rains Rogers Stewart
Which Your Move & Reeds Rains Rogers Stewart office has the most reviews?
Durham has the most, with 2,250 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,072.
Where are the Your Move & Reeds Rains Rogers Stewart offices?
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
- Bridlington: 37 Quay Road, Bridlington, YO15 2AR
- Darlington: 3 Deuchars Court, Duke Street, Darlington, DL3 7RU
- Durham: 83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ
- Durham City: 83 New Elvet, Durham City, DH1 3AQ
- Guisborough: 10-12 Market Place, Guisborough, TS14 6HF
- Hull: 508 Holderness Road, Hull, East Yorkshire, HU9 3DS
- Middlesbrough (114 Trimdon Avenue Shopping Parade): 114 Trimdon Avenue Shopping Parade, Middlesbrough, TS5 8SB
- Middlesbrough (114 Trimdon Avenue): 114 Trimdon Avenue, Shopping Parade, Acklam, Middlesbrough, TS5 8SB, TS5 8SB
- Scarborough: 16 Aberdeen Walk, Scarborough, North Yorkshire, YO11 1XP
- Stockton on Tees (Unit 3): Unit 3, Harper Parade, Stockton on Tees, TS18 5EQ
- Stockton-on-Tees (11 Silver Street): 11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX
Has Your Move & Reeds Rains Rogers Stewart won any awards?
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.
