Trusted Agent profile · North Yorkshire and East Yorkshire
Verified
★★★★★
4,636 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,636 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,097
Reviews on Trustpilot
Business-wide
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have been a tenant at this property for over 6 years now and have found the maintenance place in Southampton a nightmare to communicate with. We now more recently only deal with Andrea at the Darlington office and she really efficient at getting maintenance work done. We call her with the issue and it gets resolved straight! Fantastic service
Thank you for your 5* review, we appreciate your comments about the team!
5/5
GoogleDarlington Branch I used this branch for the full letting service, Their service was excellent, staff friendly and informative. The marketing went well and when staff contact me with any queries they are polite and courteous. Would not hesitate to recommend Your Move estate agents. Well managed and efficient *****
Thank you Ann for posting a review of the services you have received from our branch, we are delighted you have had a good experience with us! Thank you from the Darlington team!
5/5
GoogleSo so happy with Danielle and Your Move as a whole - really amazing friendly service and couldn’t help us enough! From start to finish she has been fantastic and been only an email or a phone call away which is fantastic for me as a FTB. Absolutely amazing couldn’t recommend anyone better to have dealt with us. Merry Christmas
Thank you for your kind review it is much appreciated. Have a great Christmas.
4/5
GoogleDarlington staff have always been very helpful and efficient in letting & managing my properties. In particular Andrea has been exceptional in dealing with any maintenance issues swiftly and always obtains the best quotes, I have total confidence in the service she provides.
4/5
GoogleAndrea at your move Darlington was extremely helpful recently after my property was trashed by a bad tenant. Nothing is too much trouble for this lady and she quickly and efficiently sorted out the best quotes to get my property cleaned up and back on the rental market again. Highly recommended
3/5
GoogleService wasn’t all it should have been when I first joined Your Move with the exception of Andrea. She is very efficient, always gets me the right price for worked carried out on my properties, very knowledgeable and efficient. She would go above and beyond to sort things out for me when I was unhappy with the level of service I received initially. Things have improved Im happy to say and hopefully it will continue to do so and I will be giving Your Move 5 stars next time
5/5
GoogleI would like to place on record my complete satisfaction with Phil Johnson at Your Move Darlington. His professional, caring and swift actions regarding a recent issue with our let property left me relieved and very satisfied. It was my first dealing with Phil and my impression was a very happy one. He mirrored the level of service I have experienced from the whole team, Julie, Andrea and all of the office in Darlington have been excellent since we started the letting. So a big thank you. Joy and Tony Robinson
Tremendous to get such a positive 5 star review for the team, many thanks for taking the time to provide it.
5/5
GoogleYour Move really care. They care about the landlords and the tenants and work hard to support everyone. We have had the most excellent service from Andrea, Karen and the rest of the team. I know that our property is in good hands with Your Move, and I would recommend them unreservedly (Not like some other letting agents in Darlington).
Thank you for your 5 Star review and comment, they are much appreciated.
2/5
GoogleRating only, no written review.
Hello Gordon, I see you have recently rated Reeds Rains Scarborough with two stars, I am struggling to see how we have had any business relationship with you. If you would like to elaborate I would be very grateful. You can email me back on scarborough@reedsrains.co.uk Kind regards Clark Morton
5/5
GoogleRating only, no written review.
Hi Erick - thanks for the review, it was a pleasure working with you! Many thanks, Lauren.
2/5
GoogleRating only, no written review.
Hello Kwadjo, I see you have recently rated Reeds Rains Scarborough with two stars, I am struggling to see how we have had any business relationship with you. If you would like to elaborate I would be very grateful. You can email me back on scarborough@reedsrains.co.uk Kind regards Clark Morton
1/5
GoogleRating only, no written review.
Hi Mary, I'm struggling to find any record of contact with yourself so I wondered what we had done to deserve a one star review? Please get in touch and we can discuss any concerns you may have, our friendly team are always happy to help! Thanks, Reeds Rains Scarborough.
3/5
GoogleHelpful staff.
3/5
GoogleDid what I needed it to do Who's Mary?????????
Hi Michael, Thanks for the review - what can we do to increase to a 5* review as we'd love to be able to improve this rating! Please get in touch and we can discuss any concerns you may have, our friendly team are always happy to help! Thanks, Reeds Rains Scarborough.
5/5
GoogleGood service. Friendly staff.
5/5
GoogleExcellent help from Lauren and Bekky.
Thank you Martin! Nice that it has been a smooth process and certainly quick compared to an average sale! All the best. Thanks again. Bekky
5/5
GoogleI found Becky and colleagues helpful and efficient
Thanks for this Pauline. Good luck with everything. Bekky
5/5
GoogleGreat service, quick and responsive and always happy to answer queries.
Hi Asher, thanks for the review - you've been great to work with and I've been happy to help - not long now until you're in your new home! Thanks, Lauren
5/5
GoogleProfessional management in handling my enquiry; highly recommended.
5/5
GoogleWe couldn’t thank Lauren enough! Great customer service and always at the other end of the phone to help
Thanks Amy - always happy to help! I can't wait to see you in your new home.
5/5
GoogleRebecca Lenaghan has been very professional and helpful throughout our dealings.
Thank you for this Cindy. You have both been a pleasure to deal with. All the best for the future. Bekky
5/5
GoogleLauren has been great and I am very satisfied with our cooperation.
Hi Adrian, Thanks for the review, happy to help - you know where I am if you need anything else! Thanks, Lauren.
5/5
GoogleProfessional support provided by Becky, thank you for all your help with the flat sale.
Thank you for this Michael. I'm glad it all went through nicely for you and before Christmas! Thanks again, Bekky.
5/5
GoogleGreat service, kept us updated throughout the sale of our property, would strongly recommend
Hi David, Thank you for your review. Things have certainly gone nice and smoothly with this one. All the best for the future. Bekky
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 20252025 1 Gold EA Masters 2025 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Reeds Rains, a message.
Durham has the most, with 2,251 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,074.
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.
