Xenia Students estate agents in Sheffield, Middlesbrough, Sunderland and 2 more

★★★★★ 1/5

Google

Avoid this place. It is not kept clean and is dangerous. Reasons: - Washing machine and dryer are dirty/broken and overpriced - Reception is mostly empty - They cheap out on security by geting rid of the security guard even after break ins - Staff will enter your room without knocking or giving you the notice require in the contract - They do not uphold their side of the contract and repairs take ages - I reported a repair and have not heard in other 3 weeks - Parcels constantly get stolen - Staff are not helpful and never get back to you - WiFi is slow Not worth it.

Rajan · 17 April 2025 · Xenia Students Glasgow (Central House 50 - 58 Jamaica Street)

★★★★★ 5/5

Google

Rating only, no written review.

Thazin · 16 April 2025 · Xenia Students Sheffield

★★★★★ 5/5

Google

I can’t but say thank you to Siobhan rogers for her patience and kind behaviour. She made my experience with Xienna lettings worth while . I will keep recommending Xienna lettings

Bukola · 16 April 2025 · Xenia Students Sheffield

★★★★★ 1/5

Google

THIS BUILDING IS AWFUL DONT LIVE HERE. The maintenance here is useless. there’s periods of time the water is freezing cold, there lift doenst work, the building stinks, a lot of people here are very unhygienic, they tell you you get a tv, …

Fizz · 16 April 2025 · Xenia Students Sheffield

★★★★★ 5/5

Google

I had an excellent stay at Sovereign Newbank House, thanks in large part to the outstanding service provided by the accommodation manager and whole maintainence team and other staffs. They were really attentive, ensuring all my needs were …

T · 16 April 2025 · Xenia Students Sheffield

★★★★★ 5/5

Google

All Saints House by Xenia Students in Sunderland truly feels like home. Moving here from Sri Lanka, this was my first time renting, and I couldn’t have asked for a better experience. The modern, clean, and newly renovated studio is …

Madusha · 16 April 2025 · Xenia Students Sunderland

★★★★★ 5/5

Google

Fantastic accommodation for international students! The rooms are clean and well-equipped, with a welcoming atmosphere that makes it feel like a home away from home. The staff are friendly and always ready to help with any questions or …

Danylo · 16 April 2025 · Xenia Students Sunderland

★★★★★ 1/5

Trustpilot

Xenia estates are not to be trusted.

Xenia estates are not to be trusted. They contravene basic human rights . They advertise inaccurate and false details on their website. They are not proactive. The estate managers are not qualified.

Sue · 13 April 2025 · Xenia Students Sheffield

★★★★★ 1/5

Google

would not recommend anyone to stay here! they advertise a cinema room, but in the 3 years I lived here, the projector never worked despite multiple maintenance requests, and for 2 of those three years, the room was locked. They advertise a common room with a PS4, but there is no PS4, the airhokey table has no puck, the table tennis table is broken, and the pool table costs 50p per game. Maintenance issues take way way way too long to solve, the lift was out of service for about a month the first year I was here, and I was left with no toilet seat for over 2 months despite numerous complaints about this health hazard, another tenant had no working TV in theor room for almost 4 months despite the fact it's advertised, the multi-gym machine hasn't worked in 3 years, the tredmil has also been broken for over 1 year yet the gym is still advertised. The WiFi is down all the time.the fire alarms go off constantly (except when they brake and Xenia ignore it for over 2 months despite numerous complaints and the fact it's breaking the law!) When you move out they will also try and falsely accuse you of not cleaning the room and try to charge you £80 so make sure you take videos when you move in and leave to prove they're lying! Luckily, they're also incompetent and don't put your deposit into a deposit protection scheme, which is illegal, so they have to give you the entire amount back. The whole 1st floor stinks, and I mean stinks! Like actual sewage and has done for over a year, reception is open for like 1 hour a day on week days so they're never there and your parcels always get turned away because the intercom has also never worked. There is also an issue with parcels being stollen from the post room, oh and they don't give you keys to your own post box anymore because they don't know which ones are which. If you accidently lock yourself out at any time other than the 1 hour reception is open, then it will cost £32 to get let back In. Oh, also, people break in all the time and reck the common room like smashing the disabled lift because they just leave one of the two doors open. They also just come into your room without giving any notice at all, like they just get the master key card and walk in without any warning, which is illegal as 24h notice is required. There's also not 1 fire extinguisher in the whole building despite the fire alarms going off constantly There's so much more to say, but I don't want to go on forever

Lewis · 10 April 2025 · Xenia Students Sheffield

★★★★★ 1/5

Trustpilot

Unsafe for female students, incompetent behind the scenes

Moved out of their property 4 years ago, received an email this week insisting I owed £675 in unpaid rent. After days of worry and poring over old bank statements to prove otherwise, here is the full body of the email I received: "We have cross referenced payments, and you are correct you do not owe us this amount, I have asked the accounts team to swipe this of" Really? Claiming I owe hundreds of pounds and then not even bothering to apologise or write a fully coherent email when I prove otherwise? I have now responded insisting on proof in writing that the error has been fixed, because I am refusing to take the word of these chancers that anything has been done. This is after hurriedly moving out in the first place because they refused to do anything about the aggression and sexual harassment from the 4+ male tenants squeezed into the studio across from mine (a single woman). These issues were routinely ignored by both on-site and head office staff, even when police were involved. I had hoped to quickly move out and forget about my experience as their tenant, however they now insist on bothering me for money I already paid years ago. Just an utter disgrace.

JW · 4 April 2025 · Xenia Students Sheffield

★★★★★ 5/5

Google

Rating only, no written review.

Amir · 3 April 2025 · Xenia Students Middlesbrough

★★★★★ 5/5

Google

Very Good, Spacious rooms, Rent incurred all the facilities like, WiFi, Water, Electricity, Heating. Near the Sheffield Hallam University, Train station, Bus Interchange 10-15 minutes walk.

NARESH · 3 April 2025 · Xenia Students Sheffield

★★★★★ 1/5

Google

This place is my worst experience ever. The building is broken-into at least once a week where I often smell weed and mess up the building facilities and cause chaos, and I have told inform the staff and manager but nobody cares. Moreover, we have been more than month and half without hot water and they didn’t give us compensation or and reasonable solution, they say we will fix it but they never had. Living in this place is puts you in a mental and financial danger.

Mr · 31 March 2025 · Xenia Students Glasgow (Central House 50 - 58 Jamaica Street)

★★★★★ 5/5

Google

Rating only, no written review.

Zied · 31 March 2025 · Xenia Students Glasgow (Central House 50 - 58 Jamaica Street)

★★★★★ 5/5

Google

Rating only, no written review.

Rym · 31 March 2025 · Xenia Students Glasgow (Central House 50 - 58 Jamaica Street)

★★★★★ 1/5

Google

horrible company that only care about money not people's safety, major flooding and no hot water, many break ins and vandalism, front door broken, asking people to move back to damp mouldy rooms. do not come here for your student housing please try and find somewhere else. the management is sending the same response to all reviews about the issues and ignoring everything about constant break ins and police being called to deal with them. DO NOT COME HERE FOR YOUR STUDENT HOUSING!

Atlas · 28 March 2025 · Xenia Students Glasgow (Central House 50 - 58 Jamaica Street)

★★★★★ 5/5

Google

Rating only, no written review.

C111 · 28 March 2025 · Xenia Students Glasgow (Central House 50 - 58 Jamaica Street)

★★★★★ 1/5

Trustpilot

I will advise anyone looking for a…

I will advise anyone looking for a rental apartment that is affordable to avoid this company completely. My experience with them is something I will not wish on another. It was affordable in 2020 - 2021 suitable for a student like me, however, I have not rested since I left their rental company in 2021. They send me email every year claiming I am owning them rent in arrears which is practically impossible as I paid my rent every month then and before I could leave the rented apartment, I was cleared by the admin on everything after a check of the apartment and my account with them was done. They continued pestering their life not mine until 2023 when they claimed my deposit from TDS claiming that they discovered I did not complete my rent payment. How? After I was cleared in 2021? Then just yesterday in 2025, after claiming my deposit in 2023, they are sending me emails that I am still in arrears? Is it a crime I rented an apartment with you? How can I still be in arrears in 2025? Please if you know what is good for you if you are looking to rent an apartment, kindly avoid this company.

Mary · 26 March 2025 · Xenia Students Glasgow (Central House 50 - 58 Jamaica Street)

★★★★★ 1/5

Google

This is the worst apartment I have ever lived in. The administrator of the apartment is not responsible at all. The apartment has not had hot water for a month, and they always say they are repairing it. I really find it hard to believe that a normal company can repair a boiler for a month without any results. And the front desk of the apartment has disappeared for several weeks. If you have a choice, please do not consider this apartment. I would like to add a few more words to the response regarding the central house below. Firstly, it has been almost two months since the boiler was damaged during maintenance. Boiler is a necessity for residents' survival, and you said you have been working hard to complete the quotation. I don't think it even takes two months to make a boiler out of thin air. Secondly, I simply do not accept your alternative plan. You let us take a shower in the gym, and my religious beliefs do not allow me to expose my naked body in front of others. How can I accept it? In the end.The most important thing is that you have not updated your repair progress in a timely manner. You have never disclosed the quotation contract, repair progress, or purchased parts. Of course, I have reason to believe that you have not taken any action at all. In addition, without any compensation, continuing to require all residents to pay the full renting fee for the two months without hot water has already violated the bottom line of all residents.

Julius · 20 March 2025 · Xenia Students Glasgow (Central House 50 - 58 Jamaica Street)

★★★★★ 4/5

Google

Nice affordable accommodation

Amin · 25 February 2025 · Xenia Students Glasgow (Robert Owen House 87 Bath Street)

★★★★★ 5/5

Google

Nice place for international students. Highly recommend for anyone.

Bhathiya · 26 January 2025 · Xenia Students Chester

★★★★★ 5/5

Google

Location is exceptional and in the heart of the town centre. Includes all bills an on-site gym, bicycle store, pool table and PS4 in the common room, rooms are equipped with everything you need and has an onsite maintenance team. What more could you want for £200pw?

Kerry · 26 January 2025 · Xenia Students Chester

★★★★★ 2/5

Google

Rating only, no written review.

Ryan · 23 January 2025 · Xenia Students Sunderland

★★★★★ 1/5

Trustpilot

Complete wasters

Complete wasters. I dealt with Rodolfo Pettinato and Solomon and both are equally as useless as one another. After my door got damaged they accidentally gave the deposit back to tenant who went of laughing. Complete clowns. Xenia are worse than bad.

Ramesh · 3 January 2025 · Xenia Students Sheffield