Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have viewed multiple flats and houses over the years and Alfie was the first estate agent to come armed with information that was extremely useful and informative both about the property and the location. So far, other estate agents haven’t always known vital information such as, how old and where the boiler is, is the loft boarded, whether certain changes can be made etc. all questions that as a purchaser you want to know. It was obvious that he had taken the time to research the property, get all of the background information in advance from the freeholder, and was able to answer all of my questions on the day.
Alfie was professional, friendly, well prepared and helpful throughout. It has been extremely refreshing to have an estate agent who is clearly very good at his job. Thank you!
Emily · 12 October 2022 · Wood and Pilcher Tunbridge Wells (23 High Street)
★★★★★ 5/5
GoogleAfter using 2 extremely shady and untrustworthy estate agents in Tunbridge Wells to sell my flat, I then found Wood & Pilcher who were AMAZING! They have been on top of everything and a pleasure to deal with and the best bit was that I felt they didn't make promises they can't keep or try the hard sell. They were worth every penny of their fee. Don't use any other agent!
Katie · 12 October 2022 · Wood and Pilcher Tunbridge Wells (23 High Street)
★★★★★ 5/5
GoogleAlthough I was purchasing the property, so therefore Wood & Pilcher were acting for the vendors and in their interests, I found all staff went out of their way to be helpful, and the communication was excellent. From arranging an early viewing to suit me, as I was moving into the area, to chasing the other agents and solicitors in the chain to keep things moving and holding them together, their handling was exemplary. This is my ninth move. It was far and away the most stressful, but I would say that Wood and Pilcher are the best agents I have ever dealt with, both as a seller and a buyer. Without Lynn's help, this would have fallen apart. Thank you
Christine · 12 October 2022 · Wood and Pilcher Tunbridge Wells (23 High Street)
Agent replied · 15 June 2024
Dear Christine.
Thank you so much for your lovely review and kind words. It has been a pleasure dealing with you and we look forward to handing you the keys to your amazing new home shortly.
★★★★★ 5/5
GoogleI can't rate Wood and Pilcher (Heathfield branch) highly enough. Melissa is exceptional. Melissa communicated with us every step of the way. She knew what was happening at all points of the chain and could answer all our questions. We bought through Wood and Pilcher, not sold, and out shone our own estate agent in everyway. When Melissa was not available Mike was just as helpful. A very Friendly group of people whom it has been a pleasure to meet. A great team
Hazel · 12 October 2022 · Wood and Pilcher Heathfield
Agent replied · 24 August 2024
We really appreciate the comments and hope you are very happy in your new home! Thank you.
★★★★★ 3/5
GoogleRating only, no written review.
Chris · 12 October 2022 · Wood and Pilcher Heathfield
★★★★★ 5/5
GoogleHighly recommended, ticked every box.
Ian · 12 October 2022 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
We really appreciate the comments and all the best for the future 👍 …
★★★★★ 5/5
GoogleWood and Pilcher were really lovely and a pleasure to deal with. They kept us informed every step of the way and were quick to respond to our questions. We would not hesitate to recommend them to our family and friends.
Tracey · 12 October 2022 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
Thank you so much. All the best for the future!
★★★★★ 5/5
GoogleWe have been delighted with Wood and Pilcher (Heathfield Branch) over the last 10 years, having sold two houses with them, both of which we also rented out at intervals with W&P. With our most recent completion, we could not have received more outstanding support and dedication from James, whose communication skills in liaising with all parties involved was second to none. We always felt reassured by this, something which is very important when buying or selling one's house. James understands this and goes the extra mile, supported by a fantastic team who also understand how crucial it is to keep things moving towards a successful conclusion. Bravo to the Heathfield office - you are tops!
Rob · 12 October 2022 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
Many thanks for taking the time to provide a 5 Star review of the Heathfield office and team. We very much appreciate your words and your custom. All the best for the future.
★★★★★ 5/5
GoogleHaving had some pretty poor estate agent experiences in the past, I am naturally sceptical of them all. Wood & Pilcher, and the Heathfield office in particular, have been nothing short of phenomenal for us. They’ve certainly bucked the trend of my past experiences!
Extremely proactive, honest, quick to react when needed, down to earth, realistic and above all, they do all they say they will… quickly. None of the stereotypical estate agent bs either! Thank you for all your efforts on a challenging chain.
AndyHawtin1 · 12 October 2022 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
Thanks very much. We are all just delighted to have reached this point for you! We do appreciate the kind words though and the efforts are all part of the service 👍. All the best in the new home! …
★★★★★ 5/5
GoogleFrom our first meeting with them, they have been nothing short of excellent. Firstly their valuation was very realistic and totally achievable. They ensured that all of their agents came to view our property, so that they could then describe it with enthusiasm to potential buyers. All of the viewings were accompanied by them, which we, personally prefer. The marketing material was very professional and really showed off the house and garden's best bits. Once we had accepted an offer, the post offer team were brilliant. Melissa, was our main point of contact and she liaised with the whole team keeping us regularly up to date with what stage we were at. All in all I really couldn't recommend Wood and Pilcher enough and would recommend them to anyone who is thinking about selling.
Ken · 12 October 2022 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
So delighted to read your feedback but more so to have gotten to this stage. We thank you for trusting us with your home and move and all wish you well for the next part of the adventure!
★★★★★ 5/5
GoogleRating only, no written review.
Martin · 12 October 2022 · Wood and Pilcher Tunbridge Wells (124 London Road)
★★★★★ 5/5
GoogleThe team were very informative, efficient, helpful and proactive. Would definitely recommend
Robert · 12 October 2022 · Wood and Pilcher Tunbridge Wells (124 London Road)
★★★★★ 5/5
GoogleAmanda and her team in the Southborough branch went above and beyond expectations to support us through the process of selling two homes to move forward into one. They are highly professional, responding quickly to any enquiries and have hugely helped to reduce the stress associated with a house move, especially with 4 teenagers in tow. I cannot recommend them enough, and although I hope not to be moving for some time we would definitely use them again!
Daniel · 12 October 2022 · Wood and Pilcher Tunbridge Wells (124 London Road)
★★★★★ 5/5
GoogleWood & Pilcher are absolutely the best estate agents out there. I would highly recommend them to anyone looking to buy or sell. We bought our house with them a few years ago, and have then sold it with them this time. We are moving out of area otherwise we would've bought with them again! They make you feel so special when you ring, always rush to help, always have updates and make the process much easier. We had a very difficult sale of our house for various reasons, but Wood & Pilchers pro-activeness in sorting out/chasing the issues meant that we did indeed see the house sold. They are fair, pragmatic, pro-active and friendly, all the things you need in an estate agents! Now I just need them to open a branch in Devon before we move again!
Natalie · 12 October 2022 · Wood and Pilcher Crowborough
★★★★★ 5/5
GoogleRating only, no written review.
James · 12 October 2022 · Wood and Pilcher Crowborough
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 12 October 2022 · Wood and Pilcher Crowborough
★★★★★ 5/5
GoogleRating only, no written review.
Pete · 12 October 2022 · Wood and Pilcher Crowborough
★★★★★ 5/5
GoogleWe bought and sold via wood and Pilcher and both were really smooth and professional. Would definitely use Wood and Pilcher again. Great property viewing experience, great pictures, great communication. Pleasure to deal with.
Ben · 12 October 2022 · Wood and Pilcher Crowborough
★★★★★ 5/5
GoogleSo glad we chose Wood & Pilcher to sell our property. We found them to be professional yet warm and friendly. Our house went on the market on a Friday and we had six offers by the Monday. Very happy customers!
Katie · 12 October 2022 · Wood and Pilcher Crowborough
★★★★★ 5/5
GoogleEfficient, friendly, immediate, courteous, reliable, trustworthy, dependable, knowledgeable, solid, accessible. In a word, exceptional service!PositiveResponsiveness, Quality, Professionalism, Value
Julie · 25 August 2022 · Wood and Pilcher Tunbridge Wells (23 High Street)
★★★★★ 5/5
GoogleRating only, no written review.
Zoe · 25 August 2022 · Wood and Pilcher Crowborough
★★★★★ 5/5
GoogleRating only, no written review.
James · 25 August 2022 · Wood and Pilcher Crowborough
★★★★★ 5/5
GoogleWe bought a house through Wood & Pilcher, Southborough, completing in June. The team were brilliant at every stage, and worked tirelessly to ensure everything happened as it should - chasing solicitors up and down the chain relentlessly, as well as asking us all the right questions! Without their efforts I doubt we would have completed on time, which saved us thousands in stamp duty. Thank you!PositiveResponsiveness, Professionalism
Anotherthistle · 17 June 2022 · Wood and Pilcher Tunbridge Wells (124 London Road)
★★★★★ 5/5
GoogleRating only, no written review.
SIMON · 16 June 2022 · Wood and Pilcher Tunbridge Wells (23 High Street)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.