Trusted Agent profile
★★★★★
2,134 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,134 reviews on two platforms, rated 3.4 out of 5 overall.
Urban Bubble's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotI find again Adeeb extraordinary and…
I find again Adeeb extraordinary and rent has been paid on time. I am truly impressed with his tactics which he did with the tenants last month and thats the reason i have recieved a rent on time. Highly recommend the services of Adeeb. Thanks Adeeb for your extraordinary hardwork. Much appreciated.
1/5
TrustpilotUrban Bubble, what a dreadful company.
What a dreadful company to use. I have just had a tenant leave one of my properties without doing a handover check. Instead, they where told to drop the keys off at the management office when they vacated the property. Madness! They are very poor in communication, and when you want someone managing your property, regular communication is paramount. Please avoid at all costs, they are money grabbers.
4/5
TrustpilotImpressive Service: Adeeb Ahmed and Janet - Proactive and Effective
Review:I am highly impressed with the exceptional service provided by Mr. Adeeb Ahmed and Ms. Janet. They have shown remarkable proactiveness and collaboration skills.As a landlord, my expectations for the property management company in handling rental arrears were met with disappointment. However, Ms. Janet quickly escalated my concerns to Mr. Adeeb Ahmed, who promptly resolved the issue. Their professionalism and prompt response were commendable.Mr. Adeeb Ahmed effectively addressed my long-standing overdue payment problem, demonstrating his proactive and responsible approach. I am extremely satisfied with the outcome.In conclusion, I highly recommend the services of Mr. Adeeb Ahmed and Ms. Janet. Their proactiveness, collaboration skills, and problem-solving abilities left a lasting impression. If you need a professional team to address rental arrears promptly, they are the ones to contact.
1/5
GoogleRating only, no written review.
Thank you for your review. I was concerned to see a low rating, and would like to look into the reasons behind this. Please could you send an email to complaints@urbanbubble.co.uk to allow me to investigate further. Thank you
1/5
GoogleRating only, no written review.
Thank you for leaving a review. I would like to look into the reason for your rating. If possible, could you please email some details to complaints@urbanbubble.co.uk to allow me to investigate further. Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank so much Stephen!
5/5
GoogleExcellent Service from Mark at Vantage Quay Manchester. Always very helpful, friendly….he is an asset to Urban Bubble
Thank you Mike, we really appreciate you taking the time to leave feedback
5/5
GoogleMark from Vantage Quay in Manchester was very helpful and helped me get back into my apartment (-the fire-door before my entrance wouldn’t open as the lock had jammed) Nice to see that someone is working and helpful even though it’s outside normal hours.
Thank you for the review Peter, I'm so pleased to read that Mark was able to help you
5/5
GoogleJhon from UrbanBubble is great. He is amazing , always ensure that the building is maintained very well,that too regularly. He is very interactive and smile full, that gives feeling of someone is there like a go guy for building related issues. He hears , and importantly responds as soon as possible. Thanks for his support and care. I would like to give 10 of 10 if I could rate his service. Regards Yuvaraj
Thank you so much for leaving a review. It's great to see John's hardworking is being noticed!
5/5
GoogleJohn at Ingenta is great, friendly and does a good job of keeping the building in shape (despite the best efforts of some of the other people living here). Always asks if everything is ok or needs doing. 👌 …
Thank you so much Tom, so glad John is doing such a great job!
5/5
GoogleJust left an apartment with Urban Bubble and can’t thank Mark - Vantage Quay, enough. Couldn’t of been more accommodating. Since he took over things have really improved and the dialogue between tenants and site management has been brilliant
Thank you James, it's always great to receive such wonderful feedback for one of our team members!
5/5
GoogleJohn came to our flat and was professional, helpful and efficient at solving our problems. He also always responds to our queries and goes above and beyond to help us out. Excellent service!
Thank you Matthew, really appreciate the great feedback.
5/5
GoogleJohn and his team are doing great job in Radcliffe house. They respond promptly to the request of residents. I'm really enjoying my stay. The building is super clean.
So glad to read that John and his team are doing such a good job at Radcliffe House. Thank you for leaving a review!
5/5
GoogleJohn is managing our Radcliffe Apartment very effectively. He is very responsive and very helpful for all the tenants. Jonn is very hardworking person and always give respect to others. We are fortunate to have John.
Thank you for much for leaving a review. John will be over the moon to read your great feedback!
5/5
GoogleThe caretaker of Vantage Quay, Mark is amazing. He is super responsive and has gone above and beyond to help me out. When I fractured my ankle he has helped me out bringing in parcels and even offered to help get me small thing from the shops. Truly above and beyond and doing a fantastic job.
Thank you so much for the review Noor. I hope your ankle is all healed now. So glad Mark was able to help you!
1/5
Google**PLEASE READ** Do not go with Urban Bubble Manchester. They are quite possibly one of the worst companies to ever exist. Even if you have found your perfect home in Manchester, if the property management is by urban bubble, do not go with them. They do not respond to complaints, they do not fix problems in time (it took them over 3 months to fix a washing machine in my flat). They don't care about you or your issues. Please be careful with this company, they have made my first few months of renting awful. TRUST ME, IT IS NOT WORTH IT.
1/5
Google-100 stars if it were an option, don’t bother with these idiots! We recently moved into a property managed by them and the fire alarms blare off at random times each day for the past 5 days. All they say is we are looking into it to no change. The man on the out of hours phone was incredibly rude and even hung up after getting an attitude. When there actually is a fire, have a drink for me whilst I burn to a crisp 👍😑
5/5
GoogleA big thank you to all the Building Services Assistants we have encountered at Parkside over the past decade. They have always been professional, courteous and knowledgeable. More recently we'd like to mention the customer service that John Adams has provided. He has responded to our email requests in a consistently timely and friendly manner. Keep up the good work John.
Thank you Fiona!
1/5
TrustpilotThe worst letting company I have ever…
The worst letting company I have ever been involved with.They do not reply to emails or phone calls.
1/5
GoogleRating only, no written review.
Thank you for your review. I was concerned to see a low rating, and would like to look into the reasons behind this. Please could you send an email to complaints@urbanbubble.co.uk to allow me to investigate further. Thank you
1/5
GoogleRating only, no written review.
Thank you for leaving a review. I would like to look into the reason for your rating. If possible, could you please email some details to complaints@urbanbubble.co.uk to allow me to investigate further. Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleI would like to give my thanks to the conceirge Mark who is so helpful and quick response. Much appreciate !
Thank you Benedict, will be sure to pass on your comments!
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London (Patcham Terrace) has the most, with 1,108 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 797.
The five Urban Bubble offices, by town:
