5/5
GoogleJohanna, Mo and Tomi, were so helpful on my recent move. I’ve moved house 15 times and this was by far the smoothest move ever. They were all so quick to reply, honest and transparent, and reassuring throughout. Above and beyond.
Trusted Agent profile
Urban Bubble estate agents in London, Wandsworth, Hove and 1 more
★★★★★
2,134 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,134 reviews on two platforms, rated 3.4 out of 5 overall.
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Our offices
Urban Bubble's five offices, most reviewed first. Each has its own page.
- Urban Bubble London (Patcham Terrace)Patcham Terrace, Nine Elms, SW8 4EX1,109 reviews · 789 on Google (3.5)80 in the last 90 days
- Urban Bubble London (Smugglers Way)Smugglers Way, SW18 1EW796 reviews · 475 on Google (3.4)29 in the last 90 days
- Urban Bubble Wandsworth45 London, SW11 3SH767 reviews · 767 on Google (3.6)60 in the last 90 days
- Urban Bubble Hove5 Ethel Street, BN3 3GW339 reviews · 0 on Google19 in the last 90 days
- Urban Bubble Coventry8-10 Gulson Road, CV1 2NF305 reviews · 0 on Google20 in the last 90 days
Latest reviews from every Urban Bubble office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
TrustpilotRecent Experiences
We’ve lived here for 6 months, urban bubble as far as we have seen are usually pretty bad with replies, help and management altogether. But Carl ,who came to fix our drain around 2 months ago, and Ali who came to inspect our apartment today were very friendly and pleasant to be around. Compared to the emails we get, we appreciate these two. Thank you.
5/5
GoogleNick is very helpful and friendly around the building. He does a top job and is a top guy.
5/5
TrustpilotPrecheckout inspection
Good service provided by Ali who came for an inspection. He was positive and clear on next steps.
5/5
GoogleExceptional service from start to finish, Urban bubble made the tenancy process seamless and stress-free with their expert guidance.
1/5
GoogleAvoid. They are behind in pay the deposit back for almost 4 months. Bad service and terrible experience.
1/5
TrustpilotZero star
Absolute sharks this company! Really hoping they go out of business very soon. Overspend after overspend on property management with no justification and a massively declining service - to the point we have had them replaced with another management company. Now they have issued a section 208 letter for an anticipated overspend from a year ago!! They also send correspondence at the end of the day so you can't speak to anyone. I've fed this back so many times but all letters which are always to give bad news come around 5pm and they don't answer when you call. Nothing good to say about them!
5/5
TrustpilotAwesome experience urban bubble maintenance services
Patient staff Taniesha helped me to communicate with the landlord and solve my problem, brilliant service, very satisfied.
1/5
GoogleAvoid. They are behind in pay the deposit back for almost 4 months. Bad service and terrible experience.
1/5
GoogleAbsolutely rubbish management company. So much so we've replaced them. Service charge bills constantly increased with no justification and a worsening service in return!
1/5
GoogleAbsolutely rubbish management company. So much so we've replaced them. Service charge bills constantly increased with no justification and a worsening service in return!
1/5
GoogleAbsolutely rubbish management company. So much so we've replaced them. Service charge bills constantly increased with no justification and a worsening service in return!
1/5
TrustpilotWrong Invoice
Wrong Invoice. Duplicated. Balance Due is unclear.
5/5
TrustpilotUrban Bubble - Emma and Louise
The whole process has been great with Urbanbubble - in particular Emma and Louise have been extremely helpful, insightful and respond to queries promptly. They’re a great credit to the team and both have single handily made a huge positive impact in the flat moving process.
5/5
TrustpilotXavier is very helpful
Xavier is very helpful. Thanks very much!
5/5
TrustpilotMohamed is good
Rating only, no written review.
5/5
TrustpilotMohamed has been so helpful through the…
Mohamed has been so helpful through the process of my application. He highly recommended
5/5
TrustpilotI would like to thank ms Johanne for…
I would like to thank ms Johanne for her outstanding support and kindness
1/5
GoogleIf you want any evidence of how fraudulent they are just search the term “government” in the reviews and notice how they all follow like the same pattern, they were wrote by the people that work there to make them look better.
1/5
GoogleIt’s been over a month since my tenancy ended (1st Nov) and I still haven’t had my inventory check out or deposit of £1,355 released. The contract states any deductions to be raised within 10 working days of the tenancy end. The IVR telephony system doesn’t work with options leading to dead ends, emails and voicemails ignored as well as formal complaints that they say have an SLA of 3 working days. Whenever I do get through to Zak, the property manager responsible for Oxygen Tower, I’m told it’ll be dealt with by close of play. I’ve raised a dispute directly with the TDS scheme as I am getting nowhere with Urbanbubble.
1/5
GoogleIf you want any evidence of how fraudulent they are just search the term “government” in the reviews and notice how they all follow like the same pattern, they were wrote by the people that work there to make them look better.
1/5
GoogleIt’s been over a month since my tenancy ended (1st Nov) and I still haven’t had my inventory check out or deposit of £1,355 released. The contract states any deductions to be raised within 10 working days of the tenancy end. The IVR telephony system doesn’t work with options leading to dead ends, emails and voicemails ignored as well as formal complaints that they say have an SLA of 3 working days. Whenever I do get through to Zak, the property manager responsible for Oxygen Tower, I’m told it’ll be dealt with by close of play. I’ve raised a dispute directly with the TDS scheme as I am getting nowhere with Urbanbubble.
1/5
Trustpilot1 month later and still no sign of my deposit
It’s been over a month since my tenancy ended (1st Nov) and I still haven’t had my inventory check out or deposit of £1,355 released. The contract states any deductions to be raised within 10 working days of the tenancy end. The IVR telephony system doesn’t work with options leading to dead ends, emails and voicemails ignored as well as formal complaints that they say have an SLA of 3 working days. Whenever I do get through to Zak, the property manager responsible for Oxygen Tower, I’m told it’ll be dealt with by close of play. I’ve raised a dispute directly with the TDS scheme as I am getting nowhere with Urbanbubble.
5/5
TrustpilotI have a positive experience with…
I have a positive experience with Urbanbubble as they are helpful and usually quick to reply. A huge shout out to Taniesha who helped with our contract renewal which went smoothly.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Urban Bubble
Which Urban Bubble office has the most reviews?
London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
Where are the Urban Bubble offices?
The five Urban Bubble offices, by town:
- Coventry: 8-10 Gulson Road, Coventry, CV1 2NF
- Hove: 5 Ethel Street, Hove, BN3 3GW
- London (Patcham Terrace): Patcham Terrace, Nine Elms, London, SW8 4EX
- London (Smugglers Way): Smugglers Way, London, SW18 1EW
- Wandsworth: 45 London, Wandsworth, SW11 3SH
