Trusted Agent profile

Urban Bubble estate agents in London, Wandsworth, Hove and 1 more

3.4

★★★★★

2,133 reviews across 5 offices and 2 platforms

Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.

Google logo

3.4 / 5

1,736

Reviews on Google

All 5 offices

Trustpilot logo

397

Reviews on Trustpilot

Business-wide

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Our offices

Urban Bubble's five offices, most reviewed first. Each has its own page.

Latest reviews from every Urban Bubble office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Urbanbubble has gone through a lot of changes in the past year. Thank you for your continued work. Your timely support and help are very important to the landlords. It is honor to know you.

Fruena · 16 November 2024 · Urban Bubble Wandsworth

1/5

Google

AVOID AT ALL COSTS. Please make sure you read the 1* reviews here so you do not make the same mistake that so many others have. This company should not be trusted. Their management of our development has shocking to say the least, we have collaborated to give them notice and have them removed - news that has been very well received by leaseholders and renters alike in the building. I do not believe the 5* reviews here, I wonder if UB have offered financial incentive to leave these. Ignore at your own peril.

T · 16 November 2024 · Urban Bubble Wandsworth

1/5

Google

Since the beginning of our tenancy, we have been provided with an inaccurate inventory listing, describing the property as having a back garden, despite it being a one-bedroom flat with only a balcony. This discrepancy misrepresented the actual features of the property. Our tenancy was initially scheduled to begin on August 1st, and we were assured we would be able to move in by that date. However, due to an unavailability of a couch, the move-in was delayed until August 8th, leaving us without accommodation during that period, an inconvenience that was not considered. Upon arrival, the flat was not adequately cleaned. The carpet had visible stains, which we raised during the initial viewing, yet no action was taken. The windows were extremely dirty, and a broken mirror was left in the property without removal. During our tenancy, the washing machine broke, and it took several months for the landlord to replace it. As a result, we incurred nearly £400 in laundry expenses, costs we would not have had to bear if the washing machine, included with the property, had been repaired promptly. Given the circumstances, we believe it is fair to request reimbursement for these additional expenses under Loss of Amenity. Although we provided receipts for all laundry expenses, our request for reimbursement was ultimately refused. After vacating the property, the letting agent attempted to charge us for screws in the wall that were present upon our move-in. Additionally, they are seeking to charge us for a broken blind, despite the inspection representative confirming that this would fall under routine maintenance and that we would not be responsible. Overall, the experience highlighted poor management practices and a tendency towards unjustified charges. While the staff were helpful at times, they often appeared unaware of proper procedures and unclear in their responses. I would strongly advise against working with this letting agent.

Ace · 16 November 2024 · Urban Bubble Wandsworth

5/5

Google

Urbanbubbe Property Management Company demonstrates exceptional professionalism, and I have been working with their team for four years. Whether it's property maintenance or customer service, they always resolve issues quickly and provide reliable solutions, ensuring residents feel secure and satisfied. Their meticulous management approach and sensitivity to customer needs truly deserve praise! I look forward to continuing our collaboration over the next four years to create an even better living environment together!

MOON · 16 November 2024 · Urban Bubble Wandsworth

5/5

Trustpilot

Good Agent

I appreciate the services from Adeeb which we have recieved constantly fromthe last three month. Adeeb have more professional and helpful to deal with my tenant rent issue. Keep your work profession. Thanks Adeeb once again.

Vincent · 14 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Xavier helped me and my friend to get…

Xavier helped me and my friend to get the house. He has been really supportive and extremely helpful. Answered all the doubts patiently.

Jyoti · 14 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Ignore the bad reviews!

I moved into axis building with the help of dora, mo and the team! Very quick to get me in and all setup. Iv had no issues with anything and it's all streamlined...even maintenence handling. Thanks to the whole team.

James · 14 November 2024 · Urban Bubble Hove

3/5

Trustpilot

Decent service from Adeeb regarding my Flats in Falkner Place

It's fair to say that I've had more than my fair share of challenges with Urbanbubble for my apartment in Falkner Place, Liverpool, but I must praise the services of Adeeb Ahmed who has been a star. Adeeb is the only person who has consistently provided great service, communicated promptly and tried his best to resolve all issues. Many thanks for your help Adeeb.

Robert · 14 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Excellent Service from Johanne at Urbanbubble

I've had the pleasure of dealing with Johanne for over a year, and her service has been consistently excellent. She is incredibly responsive, addressing any inquiries promptly, which makes the process so much easier. Johanne’s knowledge about properties and her understanding of clients’ needs is remarkable; she always provides information that’s relevant and insightful. Thanks to her support, navigating rentals has been a smooth experience. Highly recommend Urbanbubble and Johanne for anyone seeking a reliable and knowledgeable rental agent

Wayil · 14 November 2024 · Urban Bubble Hove

4/5

Trustpilot

Adeeb, Adeeb is alway able to respond my request or question in a reasonable time period

The services providerd by Urbanbubble overall is reasonable

Louie · 14 November 2024 · Urban Bubble Hove

3/5

Trustpilot

It's fair to say that I've had more…

It's fair to say that I've had more than my fair share of challenges with firstly Alliance property management and then Urbanbubble for my apartment in Manhattan but I must praise the services of Adeeb Ahmed who has been a star. Adeeb is the only person who has consistently provided great service, communicated promptly and tried his best to resolve all issues. I'm incredibly grateful for his help and hope that Urbanbubble can bring in more people like Adeeb. Many thanks for your help Adeeb, it's very much appreciated!

Lee · 14 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Efficient hard working staff my flat…

Efficient hard working staff my flat has always been occupied in the 7years I have owed it

Hugh · 13 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Adeeb knows how to provide great service

I would like to express my deepest appreciation for the continuous support and consistent approach which we have recieved from an agent Adeeb Ahmed. He has been proactive and helful throughout. He is always on top of things and ensure to keep us in a loop everytime. Highly recommended. Well done Adeeb.

Robert · 13 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Rented my first home through urban…

Rented my first home through urban bubble and the process was so smooth!A big thanks to johanne as she was absolutely amazing! Any time i had any questions she was there and had replied in minutes, was so nice and helpful and she made the experience so smooth!Johanne made my first time renting a stress free easy process and i am very grateful for all her help!

Sophia · 13 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Stars are for Adeeb

Lucky that UB has Adeeb who has been responding or even initiating email communications with me. Thank you for keeping me in the loop regarding my account matter.

Ivana · 13 November 2024 · Urban Bubble Hove

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Urban Bubble

Which Urban Bubble office has the most reviews?

London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.

Where are the Urban Bubble offices?

The five Urban Bubble offices, by town:

Reviews may appear on more than one platform.

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