Trusted Agent profile

Urban Bubble estate agents in London, Wandsworth, Hove and 1 more

3.4

★★★★★

2,133 reviews across 5 offices and 2 platforms

Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.

Google logo

3.4 / 5

1,736

Reviews on Google

All 5 offices

Trustpilot logo

397

Reviews on Trustpilot

Business-wide

Our offices

Urban Bubble's five offices, most reviewed first. Each has its own page.

Latest reviews from every Urban Bubble office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Trustpilot

Prompt Responses by Adeeb

I thank Adeeb for the prompt response whenever I raises any concerns and requests.

Yahya · 13 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Good and quick process with Mohammed

Good and quick process with Mohammed, appreciate how hands on he was.

Tony · 13 November 2024 · Urban Bubble Hove

5/5

Trustpilot

OMG!!

OMG!!! I must leave my words to Mohamed. As a relocation agent, I will leep sourcing more clients. He's very professional and l felt so comfortable every time talking with the nice person! No doubt, Urbanbubble is a great company! Thank you so much for helping my client find my sweet home xx

Mao · 13 November 2024 · Urban Bubble Hove

3/5

Trustpilot

Myat from Letting Property Management

I am a leaseholder at Local Crescent and my apartment has been managed by Myat of letting property management team. She has been very helpful in managing the property throughout the tenancies and very responsive to my calls and emails which gives me peace of mind as a remote landlord. The reason for the 3 stars is that I wished that Urbanbubble managed Local Crescent as a whole at the same level... The development itself is very lovely. It's a shame that we were having a lot of building management issues. I hope they can help with a smooth transition of management to the new management company. Anyway, great thanks to Myat!

Xinran · 13 November 2024 · Urban Bubble Hove

1/5

Google

AVOID AT ALL COSTS. Please make sure you read the 1* reviews here so you do not make the same mistake that so many others have. This company should not be trusted. Their management of our development has shocking to say the least, we have collaborated to give them notice and have them removed - news that has been very well received by leaseholders and renters alike in the building. I do not believe the 5* reviews here, I wonder if UB have offered financial incentive to leave these. Ignore at your own peril.

T · 13 November 2024 · Urban Bubble London (Patcham Terrace)

4/5

Google

I've let my flat with Urban Bubble for 2 years Working directly with Adeeb has been fantastic! He consistently replies on time with clear/factual responses and is always able to give the correct information required whether that be necessary payments/repairs/correspondence with tenants or invoices I cannot recommended him highly enough. Brett

Brett · 13 November 2024 · Urban Bubble London (Patcham Terrace)

1/5

Google

Since the beginning of our tenancy, we have been provided with an inaccurate inventory listing, describing the property as having a back garden, despite it being a one-bedroom flat with only a balcony. This discrepancy misrepresented the actual features of the property. Our tenancy was initially scheduled to begin on August 1st, and we were assured we would be able to move in by that date. However, due to an unavailability of a couch, the move-in was delayed until August 8th, leaving us without accommodation during that period, an inconvenience that was not considered. Upon arrival, the flat was not adequately cleaned. The carpet had visible stains, which we raised during the initial viewing, yet no action was taken. The windows were extremely dirty, and a broken mirror was left in the property without removal. During our tenancy, the washing machine broke, and it took several months for the landlord to replace it. As a result, we incurred nearly £400 in laundry expenses, costs we would not have had to bear if the washing machine, included with the property, had been repaired promptly. Given the circumstances, we believe it is fair to request reimbursement for these additional expenses under Loss of Amenity. Although we provided receipts for all laundry expenses, our request for reimbursement was ultimately refused. After vacating the property, the letting agent attempted to charge us for screws in the wall that were present upon our move-in. Additionally, they are seeking to charge us for a broken blind, despite the inspection representative confirming that this would fall under routine maintenance and that we would not be responsible. Overall, the experience highlighted poor management practices and a tendency towards unjustified charges. While the staff were helpful at times, they often appeared unaware of proper procedures and unclear in their responses. I would strongly advise against working with this letting agent.

Ace · 13 November 2024 · Urban Bubble London (Patcham Terrace)

5/5

Google

Quite responsive letting team, and proactively promoting the apartment.

Tak · 12 November 2024 · Urban Bubble Wandsworth

5/5

Google

I am a property owner and have always had good experience with the urbanbubble team.

Kelly · 12 November 2024 · Urban Bubble Wandsworth

4/5

Google

I've let my flat with Urban Bubble for 2 years Working directly with Adeeb has been fantastic! He consistently replies on time with clear/factual responses and is always able to give the correct information required whether that be necessary payments/repairs/correspondence with tenants or invoices I cannot recommended him highly enough. Brett

Brett · 12 November 2024 · Urban Bubble Wandsworth

5/5

Trustpilot

Adeeb is being extraordinary

Extraordinary services have been recieved from Adeeb. Consecutively, he is on the top of things whilst dealing with my tenants who are so being difficult for past couple of months. Adeeb is proactive and once again his efforts and his help cleared all the arrears on my property and also i would to mention he has been amazing in communication whenever i send something, he responded me on a very first instance. So impressed and definitely recommend urbanbubble.

Fiona · 12 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Great Service from Adeeb

Adeeb is very help and responsive, he is service was exceeding my expectation, greatly appreciate it.

Brian · 12 November 2024 · Urban Bubble Hove

1/5

Trustpilot

The only person who has been a pleasure…

The only person who has been a pleasure to deal with is Adeeb. He has been a pleasure to deal with. But even he cant save Urban, pity he is associated with them.Wish you all the best Adeeb.

Brett · 12 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Mohamed

Mohamed was great at providing quick and clear updates on my application and I appreciated the importance he placed on my urgency of getting a flat sorted. He was quick to organise a viewing and I appreciated his responsiveness which brought structure and calm to a process. He's very professional and a great asset to the team.

Ewan · 12 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Five stars to Adeeb for his great services

I massively appreciate the services from Adeeb which we have recieved constantly fromthe past couple of months. I truly admire this work, his way of communicating with tenants and collecting the big figures. He couldn't been more professional and helpful. I must say i am very impressed with his services and if someone will ask me about Urbanbubble, i know where i need to go to. Thanks Adeeb once again.

Jordan · 12 November 2024 · Urban Bubble Hove

4/5

Trustpilot

I’ve let my flat with Urban Bubble for…

I’ve let my flat with Urban Bubble for 2 years Working directly with Adeeb has been fantastic! He consistently replies on time with clear/factual responses and is always able to give the correct information required whether that be necessary payments/repairs/correspondence with tenants or invoices I cannot recommended him highly enough. Brett

Brett · 12 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Adeeb is truly a STAR

I couldn't stop myself for giving the review to Adeeb. Whenever i speak with him, i feel very confident about my property and his approaches clear my all concerns. His professionalism, his hardwork and his way of working truely admire me. One of the best agent, i have experienced so far. I wish i could've give more than 5 stars to him. I have already given a review before and somehow it was deleted .Thank you so much for your all efforts and hardwork.

Christine · 11 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Useful and quick experience

Rating only, no written review.

Waleed · 11 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Bethany has gone above and beyond to…

Bethany has gone above and beyond to help with some tenant issues, responding quickly and resolving quickly.

Ali · 11 November 2024 · Urban Bubble Hove

5/5

Trustpilot

Good service

Rating only, no written review.

FHC · 11 November 2024 · Urban Bubble Hove

1/5

Google

Never ask these gold diggers to manage anything, they need 3 year of training minimum to realise how to do their job. If you hear the name urban bubble just run. I would be embarrassed to work there… actually feel bad for the staff as their cv will be ruined now after their recent transgressions and manipulation tactics. Never hire anyone who works here as they don’t abide by honesty and ethical principles.

Mar · 11 November 2024 · Urban Bubble London (Patcham Terrace)

1/5

Google

Fraudsters, pressuring directors to sign off on accounts where they've been incompetent and/or moving around money. Hugely mismanage their properties, currently failing to run a spa, leaving parcel rooms open to thieves, no concierge service, all amenities broken, intentionally shutting off bin chutes to increase pressure. Do not use.

David · 11 November 2024 · Urban Bubble London (Patcham Terrace)

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Questions about Urban Bubble

Which Urban Bubble office has the most reviews?

London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.

Where are the Urban Bubble offices?

The five Urban Bubble offices, by town:

Reviews may appear on more than one platform.

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