Trusted Agent profile
★★★★★
2,134 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,134 reviews on two platforms, rated 3.4 out of 5 overall.
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Urban Bubble's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCarl was excellent, communicated well and was a nice guy (Carl)
Hi Joseph! Thank you for sharing your experience. We're delighted Carl communicated well and left such a positive impression. He's brilliant, and we'll make sure he knows you've appreciated his work! Thanks from urbanbubble
5/5
GoogleGreat service
Hi George! Thank you for your feedback. We're pleased we could provide great service. We are always here if you need us. Thanks from urbanbubble
5/5
GoogleBrilliantly quick and knowledgeable. Sorted the problem quickly and without hassle. Would recommend Carl for sure
5/5
GoogleCarl has done wonderful job nice and clean
5/5
GoogleCarl was super helpful!
Hi Harshini! Thank you for your lovely feedback. We are please Carl could provide a great service. We will make sure he knows about your feedback. Thanks from urbanbubble
5/5
GoogleCarl is professional and really friendly
5/5
GoogleCarl has fixed my blind, he is professional and great
5/5
GoogleCarl was lovely and very thorough!
5/5
GoogleCarl has been brilliant and very efficient both times we’ve had him out, sorted the issues quickly - always a pleasure to chat to him
Hi Amani! Thanks for sharing your experience. We’re so glad Carl was able to provide an exceptional service. Thanks from urbanbubble
5/5
GoogleCarl was highly attentive and demonstrated professionalism.
Hi Danilo! Thank you for the great feedback. We're pleased Carl was so helpful and professional. We'll make sure he knows you've appreciated his service. Thanks from urbanbubble
5/5
Googlecarl did my maintenance, he was great!
Hi Nadia! Thank you for your lovely feedback. We're pleased Carl did a great job with your maintenance. We'll make sure he knows you've appreciated his work. Thanks from urbanbubble
5/5
GoogleCarl came round today to fix in issue with cabinet and dish washer sorted it fast had a catch up, always more than helpful!
Hi Khaliel! Thank you for the fantastic feedback! We're pleased Carl could sort everything out so quickly for you. We'll make sure he knows about your feedback!
5/5
TrustpilotAlessandra was great
Alessandra was great - really welcoming and answered all my questions. Very communicative afterwards as well.
Hi Victoria! Thank you for the lovely feedback. We're delighted Alessandra made such a great impression and kept in touch throughout. She's brilliant at what she does, and we'll make sure she knows you've appreciated her communication. Thanks from urbanbubble
5/5
TrustpilotJohn is a fantastic member of the team…
John is a fantastic member of the team and well cherished. He takes pride in his work and it shows - from organising our parcels to sorting resident concerns promptly. He has made an effort to get to know us all and makes living here feel like a real community. Worth his weight in gold!
Hi Beth! Thank you for the wonderful feedback. We're thrilled John has made such a positive impact and helped create a real sense of community. We'll make sure he knows how much you've appreciated everything he does. Thanks from urbanbubble
5/5
TrustpilotAmazing concierge team
The concierge team are always friendly, helpful and consistently go above and beyond!
Hi Izzy! Thank you for the fantastic feedback! We're thrilled that the concierge team consistently goes above and beyond for you. Their dedication to great communication and making life smoother really does make a difference. We'll make sure they know you've appreciated their hard work! Thanks from urbanbubble
5/5
TrustpilotAmazing and helpful!
Rating only, no written review.
Hi Georgia! We're thrilled we could help. We appreciate your feedback! Thanks from urbanbubble
5/5
TrustpilotThe concierges
The concierges, particularly John, make the experience of living in the Cocoa Works a particularly enjoyable experience.
Hi Nick! Thank you for the lovely feedback! We're delighted that the concierge team, particularly John, has made living at Cocoa Works so enjoyable. We'll make sure he knows about your feedback. Thanks from urbanbubble
5/5
TrustpilotIncredibly helpful
John is always so helpful and professional. He doesn’t just look to solve the immediate issue (a problem with getting my packages), but he looks to resolve the underlying cause (incorrect email on system) and does it all with a smile. He’s made me feel really welcome to the building.
Hi Sam! Thank you for the wonderful feedback! We're thrilled John has been so helpful and proactive in resolving issues properly. His professional approach and warm welcome really do make a difference. We'll make sure he knows how much you've appreciated everything he does. Thanks from urbanbubble
5/5
TrustpilotI’m always greeted with friendly staff…
I’m always greeted with friendly staff and my parcels are looked after well.
Hi Livvy! Thank you for the great feedback. We're pleased our staff have been so friendly and taken good care of your parcels. We appreciate you sharing your experience! Thanks from urbanbubble
5/5
TrustpilotHelpful Flat Finding
Needed a flat sorted quickly and luckily found something listed. I was unable to make a viewing due to not currently being in the area, but Urbanbubble helped sort it out, getting all required documents across and moving through the stages quickly while providing helpful videos & photos of the apartment. Greatly appreciate the help and effort from Johanne & the team!
Thank you for the fantastic feedback! We're thrilled we could help you secure your home so quickly. Johanne and the team are brilliant at what they do, and we're pleased the videos, photos and quick turnaround made the process smooth for you. We'll make sure they know you've appreciated their help. Welcome to your new home, and we're always here if you need us! Thanks from urbanbubble
1/5
TrustpilotUnacceptable building management!
Hi, we're really sorry to hear about your experience and the disruption this has caused. We've been working hard to resolve both the hot water and lift issues as quickly as possible, keeping residents informed throughout. We understand how frustrating this has been, and we genuinely appreciate your patience. If you'd like to discuss your concerns further, please get in touch with us directly.
5/5
TrustpilotWe have been tenants with urbanbubble…
We have been tenants with urbanbubble for three years now and have always found them to be professional and reliable. A special mention to Rose, who is always a pleasure to deal with. Most recently, she arranged an emergency repair for our water controller incredibly quickly, restoring our hot water in record time. It’s reassuring to have such a responsive property manager and agency.
5/5
TrustpilotRose
Rose, who is my main point of contact at UB, is just a star. She is very responsive, provides all required information and always makes herself available to provide further clarity if and where needed. Also she is very hands on with managing rental property affairs on my behalf and provides regular pertinent updates which I highly appreciate.
5/5
TrustpilotExcellent service from Xavier and the team
I had a great experience with Xavier from Urbanbubble. He conducted the flat viewing and was extremely helpful throughout the entire process. After the viewing, he gave me a helpful nudge to let me know other candidates were making offers, which allowed me to quickly submit mine. Shortly after, a let was agreed.
Hi Loretta! Thank you for sharing your experience. We're thrilled Xavier and the team could make your experience so smooth and efficient. We'll make sure he and the team know how much you've appreciated their support. Welcome to your new home, and we're always here if you need us. Thanks from urbanbubble
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
The five Urban Bubble offices, by town:
