Urban Bubble estate agents in London, Wandsworth, Hove and 1 more

Hi Joud! Thank you for your feedback ! Opsy is amazing, and we'll make sure he knows you've appreciated his work. Thanks from urbanbubble

Hi Victoria! Thank you for your feedback! We're glad Carl was able to help and get everything sorted. we'll make sure he knows about it. Thanks from urbanbubble

Hello Maxine! Thank you for your feedback. We're pleased Carl could fix the staff room handle for you. He does excellent work, and we'll make sure he knows you've appreciated it. Thanks from urbanbubble

Hi Suzana! Thank you for the lovely feedback! We're thrilled Esmeralda's help at Heart of Media City has made such a difference for you. We'll make sure she knows how much you've appreciated everything. Thanks from urbanbubble

Hi Sky! Thank you for sharing your experience! We're delighted Nick has been so kind and helpful. He really does go the extra mile, and we'll make sure he knows how much you've appreciated his dedication. Thanks from urbanbubble

Hi! Thank you for sharing your experience! We're really pleased you're satisfied with the results. That's exactly what we aim for. Thanks from urbanbubble

Hi Ziyuan! Thank you! We're glad Carl could fix the leak for you. We'll make sure he knows about your feedback. Thanks from urbanbubble

Hi Elena, We're sorry to hear you've had this experience and feel this way. We always aim to respond to enquiries and concerns promptly, and we understand how frustrating it can be when communication doesn't meet expectations. We can confirm that responses have been provided previously, and our team continues to work to address queries as they arise. Some matters, such as accounts preparation, can take longer than anticipated, but communications have been shared with leaseholders and further updates will follow. We take this feedback seriously. If you'd like to discuss your concerns in detail, please get in touch with us directly and we can clarify any outstanding matters. Thanks from urbanbubble

Hi Ika! Thank you for the lovely feedback! We're thrilled you had such a great experience at Heart of Media City. We'll make sure the team knows you've appreciated their work. Thanks from urbanbubble

Hi Jamie, We're sorry to hear about your frustration and the issues you've experienced. We've reviewed your concerns and can confirm that the roof leak has been repaired, and our team has been in contact with you regarding the carpet and mould concerns. Ceiling panel replacement will be scheduled once the leak investigation is fully complete. Regarding the communal windows charge, this was a historical entry that has since been removed from the budget following updated regulations and Director requests. It should no longer appear on your service charge. The lift has been operating correctly with no recent faults reported, and the building door issue was traced to the emergency release button being pressed inadvertently. We've now installed protective covers to prevent this happening again. We've responded to all your emails and are currently awaiting a contractor's report on outstanding matters. We understand you may not agree with some of the responses provided, but we want to assure you that your concerns are being taken seriously and addressed. If you'd like to discuss any specific concerns further, please do get in touch with us directly. Thanks from urbanbubble

Hi Isaac! Thank you for your feedback! We're delighted Carl did a quickly and professional job. He's a brilliant member of the team, and we'll make sure he knows you've appreciated his work! Thanks from urbanbubble

Hi Chloe! Thank you for taking the time to leave us a review. We're pleased Carl could fix all the maintenance issues for you. We'll make sure he knows about your feedback. Thanks from urbanbubble

Hi Joe! Thank you for your review! We're pleased Carl did such a good job with the maintenance work. We'll make sure he knows you've appreciated it. Thanks from urbanbubble

Hi Chloe! Thank you! We're pleased Carl was so helpful and fixed all the maintenance issues for you. We'll make sure he knows you've appreciated his help! Thanks from urbanbubble

Hi Jesika! Thank you for sharing your experience! We're delighted Carl did such a fantastic job for you. He's a brilliant member of the team, and we'll make sure he knows you've appreciated his work! Thanks from urbanbubble

Thank you for your feedback! We're happy Carl could help you out and did a good job. We'll make sure he knows you've appreciated his work! Thanks from urbanbubble

Hi Sam! Thank you for sharing your experience! We're happy Carl did such a great job for you. We'll make sure he knows you've appreciated his work. Thanks from urbanbubble

Hi Riley! Thank you for your feedback! We're pleased Carl was so responsible and careful with the maintenance work. We'll make sure he knows you've appreciated his help! Thanks from urbanbubble

Hi Dokey! Thank you for your feedback. We're pleased Carl did a really good job for you. We'll make sure he knows about your feedback. Thanks from urbanbubble

Hi Shihao Xu! Thank you for sharing your experience. We're delighted Dora made such a positive difference throughout your renting process. We'll make sure she knows how much you've appreciated her responsiveness and effort. Welcome home, and thank you for recommending us!

Hi Kristy! Thank you for your feedback! We're glad Carl was able to help and get everything sorted. We'll make sure he knows about it. Thanks from urbanbubble

Hi Gary! Thank you for the lovely feedback! We're pleased the work was done to such an excellent standard. We'll make sure Carl knows you've appreciated it! Thanks from urbanbubble

Hi Kristie! Thank you for the fantastic feedback! We're thrilled you've had such a great experience with us. Carl is fantastic, his knowledge and professionalism really do make a difference. We'll make sure he knows about your feedback. Thanks from urbanbubble

Hi Mohammed! Thank you! We're thrilled Carl could help. We appreciate your feedback! Thanks from urbanbubble