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★★★★★
174 reviews from tenants across 5 offices
174 reviews of Thorgills come from tenants, rated 4.8 out of 5 on average, across five offices. Checked 9 October 2026.
174 reviews from tenants, newest first, with the office each one is about.
5/5
View AgentsExcellent service
Glad I was contacted by Andre Ribeiro for my property requirement. Andre has assisted me in understanding the locality better, guiding me with all the amenities. He was kind enough to drive me from and back to hotel. Showed me the same property two times. Has been very quick in getting back to me with any responses.. Was a thorough pleasure.
4/5
View AgentsGreat and friendly service listening your needs
I was looking for a flat including mt dog saw couple other real state agencies but no positive result Michael and the te of Thorgills Kew bridge solved all my needs fast and effective
4/5
View AgentsAbout Thorgills Brentford (Adriana)
Me and my wife are happy to have found Thorgills to help us find a flat which we had imagined to stay on rent and also in our budget. Adriana was really helpful in the whole process from referencing to keeping us updated and making prompt changes ,especially with a short deadline .She made sure that we get the keys to our home on time.Keep it up Adriana. Cheers, Rishi
5/5
View AgentsSuperb service
Thorgills was absolutely fantastic to work with. The search for a flat was quite stressful given the short time in which to find one and Aaron was calm, patient and really thoughtful of the type of place I actually wanted to live in. I worked with a large number of agents in a period of 1.5 weeks and definitely did not see the same level of service. Thank you!
5/5
View AgentsAndre Ribeiro is a true Professional.
Andre Ribeiro is a soft spoken and humble gentleman with a fantastic attitude to suit the Letting agents Job profile. His patience and work ethics needs to be appreciated. He was very useful in finding me a perfect home to rent in isleworth area.
5/5
View AgentsHelpful, professional and friendly!
Many thanks to Adriana Baretto for the service me and my mother have received so far. She made the whole process very easy by being very helpful, professional and quick to respond to all of our queries and issues. This journey has been a pleasure thanks to Adriana's professionalism, knowledge and friendly approach. Thank you for helping us find a new home to live in. It's been an absolute pleasure :) Tamara
5/5
View AgentsExcellent Experience
I had a very good experience searching for a property with Tomek Cole. He was the perfect balance between professional and friendly upon our first meeting, and he showed myself and my partner a very high quality selection of flats in a short space of time. He had listened to our requirements, and therefore was able to offer us a bespoke service. During the first viewing, we found the perfect flat. Tomek was very transparent and helpful when we wanted to make an offer on a property; he was available to speak to us both and ensured all our questions were answered and that we were comfortable before signing anything. He kept in touch regularly, keeping us up to date on the progress of our offer. Based on this experience, I would certainly use Thorgills again, but more importantly would be very happy to deal with Tomek again. Thank you Tomek, for all your help and for helping us find such a wonderful flat! We are very happy :) Jodie & Simeon
5/5
View AgentsProfessional and attentive agent!
Michael was a pleasure to deal with, great communication skills and took the time to listen and understand our specific requirements. The viewing arranged went very well and we felt taken care of and our questions were answered in a satisfactory manner.
5/5
View AgentsGood Service
Just a message to thank Rachel Flynn for her work ethnic to ensure my problems were sorted quickly and properly!! Thanks again for constant communication and effiency throughout
5/5
View AgentsThey understood very easily my request and applied to the list of flats for viewing
The agent (Andre Ribeiro) understood the requirements I had for that flat I was looking for and only required 2 viewings to find the desired flat/house.
5/5
View AgentsGreat service
Karim, made our move from New Zealand much less stressful by responding to all our questions over email & phone quickly. Everything was ready when we arrived and he was great to deal with.
5/5
View AgentsMichael Stevenson review
Michael was extremely dedicated to making sure we found the perfect place for us, at no point did I feel pushed or feel like he was selling us something we didn't want. He 100% had our interests at the top of his head and the more we saw with him the closer we got to our perfect home, a very good sign he was listening to us and not just showing us everything he had. Extremely happy and if I look for property to rent again, I will be coming back!
5/5
View AgentsAn outstanding Agent
Nourhan showed a real excellent and professional way on choosing the apartments I want to view, she showed me very good options, and still following up with me till the moment to close up a deal with the best I can get. Thanks a lot Nourhan.
5/5
View AgentsThank you Nourhan
You are very helpful, trying to get the best flat that best fit with my requirement
5/5
View AgentsSuperb agent and a credit to the industry.
Tomek was extremely helpful and showed us a good range of properties in a very tight timescale. He listened to our needs and budget and was helpful and knowledgeable with the process. Tomek went over and above by advising us on the area and was prompt and courteous with any additional questions and queries. Thanks Tomek - couldn't have done it without you.
5/5
View AgentsFantastic Service
Very friendly and helpful. They really go into all your needs, make everything sound interesting but not too pushy and tell you the negatives aswell if they think the property is not for you. Can only recommend to everyone. Well done and thanks to the whole team, especially Leon and Tomek.
5/5
View AgentsAndre Ribeiro
Andre came across at first a bit serious but after few minutes of chatting to him I realised he is just being professional and that my impression was wrong. During home search time he made us feel that he is there for us and not reverse which I personally found very re-ensuring and friendly. What's most important he managed to get us a flat we put and offer for very smoothly. So far the best agent I came across while living and moving houses in London.
5/5
View AgentsProfessional, Articulate
Nourhan has provided us with an excellent service. We explained to her our requirements and budget; she came back with options and ensured that a deal is concluded that is both fair to her landlord and us as tenants.
3/5
View AgentsPrompt service
Usually provide courteous prompt service.
5/5
View AgentsGood people
Chantelle is a good customer service agent and is very prompt with responding to our queries and any issues we might have. Since the time we have been with her, she has worked well by responding promptly to queries and arranging visit inn a timely way. Would totally recommend to anyone.
5/5
View AgentsLeon is reliable and professional
Leon is a professional agent. He is really easy to work with. He understands the customer requirements and accordingly tries to help them.
5/5
View AgentsProperty search and securement
Myself and my husband were looking for a rental property in the area. We need to move quickly as our existing tenancy agreement is coming to an end shortly. We met with Jake Benson at the branch who, from my brief, had selected 3 properties according to our requirements and our budget. After the second viewing we made an offer on the property which has been accepted. Jake and the team have been extremely helpful in taking us through the proceure. They listened to our requests and adhered to our budget. We now look forward to moving into our new home.
5/5
View AgentsEasy and fast
Pleasure working with Leon finding a new flat in TW8 area. Easy to talk with and was happy to show me around and give some local knowledge of the area. Would highly recommend.
5/5
View AgentsServices from Thorgills
Many thanks to Thorgills for the seamless service we have received thus far. It has been a pleasure working with the team and Adriana Baretto. I was expecting a tedious process but the team made everything easy for us. Adriana was quick to respond on all queries and we have felt entirely comfortable with her assistance
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
174 reviews from tenants across five offices, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.