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Thorgills estate agents in Brentford, Chiswick, Ealing and 2 more

4.6

★★★★★ Excellent

1,113 reviews across 5 offices and 3 platforms

www.thorgills.com

Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,113 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.5 / 5

763

Reviews on Google

All 5 offices

The Trusted Agent logo

4.8 / 5

345

Reviews on The Trusted Agent

All 5 offices

Trustpilot logo

5

Reviews on Trustpilot

All 5 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thorgills's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 760 reviews on Google only. Show every review

5/5

Google

I started with Thorgills and had the best team when I started renting out my property. Was so pleased when carrying on with Gibbs to find that I could still liaise with Mr Louis King to manage my property! Friendly, professional, sharp, quick responsive and practical: that's what to expect from the best! Nothing is too much of a problem when you are in good hands. Thank you Louis for your help in all issues,big and small!

Sarah · 31 October 2022 · Thorgills Brentford

Agent replied · 27 August 2023

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case If you have further needs or questions, please reach out! Kind regards, Property Management

5/5

Google

Amazing service, Dushali helped me from start to finish. He explained it to me in detail and helped me every step of the way. I highly recommend it.

Xoch · 29 October 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Xoch Hdez, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A big thanks to our property manager - Louis for his help (always getting immediate responses!) and professionalism in the past few months.

Jolanta · 29 October 2022 · Thorgills Brentford

Agent replied · 29 October 2023

Dear Jola, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Neil · 1 October 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Neil Peters, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Brentford. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Christine we can’t thank you enough for helping us in our journey. Shoyab, Rayan and Vito thank you. Best sales team in Brentford

Behnaz · 1 October 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Behnaz Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Karam did a great job at finding a new tenant for me, at super short notice. Couldn’t have been happier with the service and communication I received.

Lois · 1 October 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Lois Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I would like to thank Dushali from Brentford office for all her kind assistance in sorting out the new tenant for us. I praise her communication skills, responsiveness and expert advice. It is always a pleasure dealing with Dushali.

Elena · 1 October 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Elena Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Ben · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Ben Phibbs, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Sarah · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Sarah Johnson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Rating only, no written review.

Nadia · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Nadia K. London, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Ka · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Ka Kei Fan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Rating only, no written review.

أم · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear, Umm Sereen Algeria! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Rating only, no written review.

Maya · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear, Maya Lodhi! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Rating only, no written review.

Jakub · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Jakub, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Top service from Hafeeza

Dalia · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Dalia Shaker, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

5/5

Google

Nice and friendly people are working here. Always helpful and understanding.

BARBARA · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great service, efficient and professional. Staff are very polite, helpful and responsive.

Callum · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Callum Hind, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amazing staff very helpful especially Louis King just an all round brilliant chap!

Wardhere · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Hi Wardhere Adan! We're so happy we were able to help you out! We agree Louis is brilliant! Kind regards Property Management

5/5

Google

Great service. Great team with good contacts to create a smooth sale.

Gary · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Gary, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Haffeeza has been a pleasure to have as a Property Manager!

Martha · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Martha, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Special thanks to Amy and Sara. They are professional and efficient. I do recommend to anyone who looking for property.

Thomas · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Thomas F-t Ho, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Such a pleasure dealing with Haffeeza! Attentive, courteous and thorough. Highly recommend Gibbs.

Zoe · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Zoe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I just wanted to thank Haffeeza for always being so helpful, no matter if it has nothing to do with her she still tries to assist or point me in the right direction. Thank you.

Dave · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Hi V Dave, we are very happy to hear Haffeeza has provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Kind regards Nikki Property Management

5/5

Google

I have been working with the property manager Haffeeza, she has been a pleasure to work with and is highly professional.

Shivam · 27 August 2022 · Thorgills Brentford

Agent replied · 27 August 2023

Dear Shivam, We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Many thanks, Daniel Cole Lettings Manager

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thorgills

Which Thorgills office has the most reviews?

Brentford has the most, with 738 reviews rated 4.6 out of 5, followed by Chiswick with 179.

Where are the Thorgills offices?

The five Thorgills offices, by town:

  • Brentford: 44 High Street, Brentford, TW8 0BB
  • Chiswick: 13-15 Turnham Green Terrace, Chiswick, W4 1RG
  • Ealing: 27 St Marys Road, Ealing, W5 5PR
  • Hammersmith: 88-90 Fulham Palace Road, Hammersmith, W6 9PL
  • Isleworth: 44 High Street, Isleworth, TW8 0BB
What do sellers say about Thorgills?

42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."

What do buyers say about Thorgills?

35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."

What do landlords say about Thorgills?

76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."

What do tenants say about Thorgills?

174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."

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