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★★★★★
1,113 reviews across 5 offices and 3 platforms
Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,113 reviews on three platforms, rated 4.6 out of 5 overall.
763
Reviews on Google
All 5 offices
345
Reviews on The Trusted Agent
All 5 offices
5
Reviews on Trustpilot
All 5 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 42 from sellers
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 35 from buyers
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 76 from landlords
"Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ...Read all 174 from tenants
Thorgills's five offices, most reviewed first. Each has its own page.
Showing 760 reviews on Google only. Show every review
5/5
GoogleI am highly recommend Louis (property manager) always helpful and very kind person. Good job Louis, keep doing what you are doing at a high level. Thank you
Malgorzata Stanisz, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Estate Agents Brentford!
5/5
GoogleI would like to thank the property managers Abbie Lomo Dash (the previous) & and Haffeeza Rasheed (the current property manager). Honestly, they are doing their job professionally to fix any problem related to the maintenance. In fact, keeping touch with me and contacting the contractor immediately let me feel confidence and comfortable to solve any issue of maintenance.
Dear Fahad Saad Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful estate agents particularly Abbie Lomo-Dash who helped me with letting my house.
Dear Charlie Baker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBig thank you to property manager Abbie Lomo Dash from 44 High Street, Brentford branch for customer oriented work style.
Dear Roman Ber Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would recommend Abbie Lomo-Dash to my family and friends when they look for Estate agents. I appreciate her professional, detailed, and efficient services
Dear Vivian Yuen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI’d like to say thanks to Karam for his help finding new tenants for my property, it was a quick & easy process (from my side!) and I was updated frequently. Also thanks to Dushali who looked after the outgoing & incoming tenants. Very impressed!
Dear Sophie Waters Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy Property Manager is Abbie Lomo-Dash and she is very attentive, helpful and responsive. It's a pleasure dealing with her and she is very thorough and definitely goes the extra mile!
Dear Helen Sharabi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFirst time letting out my flat and both Karam and Dushali offered great customer service during the whole letting process. They were always really helpful and answered any queries in a timely manner. They also resolved any issues whilst being friendly and polite, and answered all my questions whilst explaining things clearly.
Dear Annie Bartlett Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have had a great experience renting out my property with GG. Karam and the team were so responsive and reassuring and organised various call outs to get the property ready for renting out. I had an offer within 48 hours and am continuing to have a good service with the GG property management team.
Dear Mimsalib Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThorgills have been supporting us on supervising an apartment we own. Actually this is very comfortable and professional - thank you Karam. We don't have to worry about anything. All the issues related to the rental are handled hassle-free. Haffeeza is our current property manager and I'm very happy with the support we're getting! Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Dear Konrad Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKaram and his team lettings team are a pleasure to deal with👍 …
Dear Nigel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you to wonderful Dushali for taking the time to show me around a property! Very professional and very kind and informative. Thank you!!
Dear Delsa Ghorbani Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReally friendly and helpful , Max looked after me and always checked in with what I needed to do next with my move. really happy with the service
Dear Danny Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you Gibbs for seeing my flat to completion! It's been a long ride but was nice to have such a supportive team through it all. Particular thanks to Christine & Ryan who've been there since the start.
Dear M Lim Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleAfter a difficult initial start in getting appropriate and timely responses, once Dushali took on the case she able to give advice and direction in order to be able to start renewal of our letting. She was professional and friendly with prompt follow up and clear communication which was much appreciated.
Dear Denise We are very happy we could provide you with a positive customer experience. Thank you again for taking the time to let us know how we did. We hope you have a great day! Kind regards Customer Care Team
4/5
GoogleOur Property Manager, Abbie, has always been quick to respond to all issues we raise, which we are incredibly grateful for. We moved into a flat where there were a number of issues that the landlord had not resolved prior to us moving in. Abbie was swiftly on hand to turn this around - thank you!
Dear Matt Smith Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDefinitely, all GG employees helped us a lot to find our current lovely place, but above everyone, I want to take the opportunity to appreciate what Abbie Alomo is doing for us to manage everything about the flat. She is reachable and responsive via email, and once she gets the email she responses with the best she can.
Dear Mohamadjavad Tavasoli Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAmazing service! Everyone at this office is friendly and helpful. Dushali has been my main contact point, she has consistently been available, punctual and very nice. She did not leave a question unanswered and made sure that my move in process was as smooth and delightful as possible.
Dear Samar Samar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service from Louis, very helpful and response is always quick!
We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every customer, and are pleased to hear that you enjoyed your experience with Louis!!
5/5
GoogleBrilliant professional service people are not easy to find sometimes - great job Louis King!
Dear Abigail Holley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Property Management
5/5
GoogleGreat support from Louis King on any issues we’ve had to deal with. He responds quickly, is always helpful & very professional. Thank you!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleLouis has been great as my agent and is always very responsive and understanding! He's a great agent and I definitely recommend this agency!
Dear Georgia Chestney Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI'm a tenant. As representatives of the landlord they do a good job making sure issues are addressed. Most recently Abbie Lomo Dash helped us with a washing machine that packed up. A brand new one was installed promptly. You can't ask for more.
Jezza Dasilva, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Kind regards Property Management
5/5
GoogleI'd like to say a big thank you to Abbie for all of her work with us in the last month or so. We had been struggling for quite a while to get traction on an issue; Abbie stepped in and was able to sort everything out for us satisfactorily and speedily. Her calm, determined and professional manner in liaising between landlord and tenant was exemplary.
Dear Bruce Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brentford has the most, with 738 reviews rated 4.6 out of 5, followed by Chiswick with 179.
The five Thorgills offices, by town:
42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."
Tell us what you need and up to 3 trusted local agents will be in touch.
