Thorgills estate agents in Brentford, Chiswick, Ealing and 2 more

★★★★★ 1/5

Google

Very poor customer support,especially during check out and end of tenency.

Thulasi · 25 December 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Thank you for your service & support. Your management team is very friendly & helpful and I’m so happy to have your service.

Sahereh · 25 December 2023 · Thorgills Brentford

★★★★★ 1/5

Google

I've called 3 times requesting the removal of signage, it's still up 2 weeks later after being up for months on end. Signage is banned here and it's also on a highway road. I'll be informing all the relevant authorities if it's not removed by the end of the day (8/3). The manager Dan said it would be gone by Wednesday 6th at the latest, still a whole week overdue. And if you damage the fence, expect a bill for it. EDIT: What is the point of your response? Just take down the sign.

A · 25 December 2023 · Thorgills Brentford

★★★★★ 1/5

Google

I've called 3 times requesting the removal of signage, it's still up 2 weeks later after being up for months on end. Signage is banned here and it's also on a highway road. I'll be informing all the relevant authorities if it's not removed by the end of the day (8/3). The manager Dan said it would be gone by Wednesday 6th at the latest, still a whole week overdue. And if you damage the fence, expect a bill for it. EDIT: What is the point of your response? Just take down the sign.

Aimee · 10 December 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Having a single point of contact with Abbie makes the management of my property so much smoother. She is my go-to person for all my landlord needs - thanks Abbie!

Rebecca · 25 November 2023 · Thorgills Brentford

★★★★★ 5/5

Google

My property manager is Abbie and I am so pleased about how efficient she is with contacting us and keeping us up to date on ongoing matters. She is so kind and is always willing to help.

India · 25 November 2023 · Thorgills Brentford

★★★★★ 1/5

Google

Appalling! Mismanaged the tenancy twice in a row incurring loss of 20+k due to poor referencing and selection of tenant, poor follow up of defaulting rental payments, never visited the property even once despite the continued non payment of rent for more than a year. I shall not recommend this company to anyone. We are in the process of taking g legal action.

Snehalatha · 25 November 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Our experience with our property manager Abbie Lomo Dash has been great, she is very proactive, responds timely and always does her best efforts to support.

Joanna · 25 November 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Dushali was great to me - She was always proactive and helpful by chasing up on things. She has real empathy and understanding, this helped me in this difficult process to feel reassured and put my trust in her to help me. Thanks Dushali :)

Elisha · 25 November 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Where do I begin.. I have always liaised directly with Abbie Lomo-Dash for any queries or concerns. Abbie has been always very friendly, warm and professional from the phone calls to any emails. I have always been so impressed. Thank you Abbie for all your help this last year!

Ana · 27 October 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Where do I begin.. I have always liaised directly with Abbie Lomo-Dash for any queries or concerns. Abbie has been always very friendly, warm and professional from the phone calls to any emails. I have always been so impressed. Thank you Abbie for all your help this last year!

AC · 24 October 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Exceptional service, always attentive when needed and ready to help. A real pleasure as a tenant to work with Louis King.

Arturo · 15 October 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Louis has been an excellent property manager. He manages our queries quickly and efficiently.

M · 15 October 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Where do I begin.. I have always liaised directly with Abbie Lomo-Dash for any queries or concerns. Abbie has been always very friendly, warm and professional from the phone calls to any emails. I have always been so impressed. Thank you Abbie for all your help this last year!

A' · 15 October 2023 · Thorgills Brentford

★★★★★ 5/5

Google

I was very happy to hear that our property manager, Abbie Lomo-Dash, had returned from her maternity leave. She has been our favorite manager because she is easy to contact, pro-active and always comes up with sensible solutions. I have enjoyed working with her because I felt I could trust her to advise us honestly and professionally.

Kasia · 15 October 2023 · Thorgills Brentford

★★★★★ 1/5

Google

Rating only, no written review.

Waad · 29 September 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Very helpful and modest folks. Helped me rent my first home in UK with ease of process. Thanks a lot Louis King and Haffiza for everything so far.

Dhanya · 29 September 2023 · Thorgills Brentford

★★★★★ 5/5

Google

One of the best estate agents as for the past 4 years we never had any problems with them. All the property queries were solve promptly as we had the best property manger Louis King. Much appreciated for all the support and help

Muriel · 29 September 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Dealing with property managers can sometimes be a hassle but that is far from the truth when you have the pleasure of dealing with Louis King. It is not without reason the majority of 5 star reviews were left because of his exceptional and above-and-beyond attitude and commitment to delivering nothing short of perfection. Thank you Louis King, you are a diamond in the rough!

Vito · 29 September 2023 · Thorgills Brentford

★★★★★ 4/5

Google

I've been dealing with Louis King and Abbie Lomo-Dash, and both are doing an excellent job in tenant-landlord communication and management, following up with outstanding issues and keeping me updated on the progress. Earlier this year, there were issues with holiday cover, but this is no longer an issue, as I have been receiving Out-Office notices when they are on holiday. This helps set my expectation on when to expect a response, usually only a short time after they return from leave.

Dion · 29 September 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Quite understanding and multilingual realtors. I think it is one of the few agencies that will be able to effectively carry out work related to real estate issues.

A · 24 August 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Christine & Ryan's professionalism and all round skill really optimized our time and protected our family life from undue stress. Christine and Ryan are brilliant relationship cultivators. They were dedicated in their duty of care to us as sellers. Throughout the sales process they remained focused, communicative about what was happening and why. They were flexible whenever this was required and motivational whenever hope threatened to wane. We have found them exceptionally responsive to any questions or challenges which arose in our onward purchase. Together, they have been a sage-like presence, helping us to experience our house sale and onward purchase as their priority. They have really listened to our needs and always showed insight and empathy into our circumstances. Complicated and pressurising aspects of the exchange process and onward purchasing of our new home could've easily caused us to buckle. These waves were handled by Christine, Ryan and Anj with great sensitivity, finesse and collaboration. We will defintely be working with this agency again and we'd highly reccomend them as an agency with which to do business. Christine & Ryan are relationship connoisseurs who embody integrity, dynamism and relentless positivity even in the face of daunting odds. Elizabeth & Colin

Elizabeth · 20 August 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Dushali has been brilliant throughout the tenancy process. Hasn’t made it stressful whatsoever as many other agents do, got us into a great property and is really quick at communicating which is highly appreciated! Since moving into the property, Louis King has been excellent in sorting issues quickly and chasing on problems on our behalf. He’s been very efficient in resolving any issues that have arisen.

Joe · 13 August 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Been dealing with Abbie Lomo-Dash for some serious issues we have had in our apartment and she has been super attentive and on top of things since the get go. Always responds to emails on time, friendly, understanding and efficient. She has been liaising with landlord back and forth so seamlessly. Exactly what a tenant needs when an agent is handling an apartment. Couldn’t be happier that we have Abbie to deal with and look forward to dealing with her in the near future. (Hopefully not for anything negative). You’re lucky if you have her handling your apartments! So thank you again! :)

Sandy · 6 August 2023 · Thorgills Brentford