Trusted Agent profile
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★★★★★
1,113 reviews across 5 offices and 3 platforms
Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,113 reviews on three platforms, rated 4.6 out of 5 overall.
763
Reviews on Google
All 5 offices
345
Reviews on The Trusted Agent
All 5 offices
5
Reviews on Trustpilot
All 5 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 42 from sellers
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 35 from buyers
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 76 from landlords
"Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ...Read all 174 from tenants
Thorgills's five offices, most reviewed first. Each has its own page.
Showing 344 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentVery Good Service - Really Impressed
Dannie Walton was my first point of contact in Thorgills and since the start he has been was very informative and knew about the property he was showing me. I would definitely continue to be in touch with Thorgills and in specific Dannie for any future investments.
5/5
The Trusted AgentElio Lamaa
Elio Lamaa is friendly and confident in his approach. I felt he listened to my needs and showed me a number of very different proprieties. The communication was good and I was fully informed about everything. Very please with the service
5/5
The Trusted AgentAmazing service
Good and prompt service and good selection of properties
5/5
The Trusted AgentFerry Lane flat purchase
Many thanks to Dannie Walton for his professional service. I will be looking to use Thorgills when the time comes round to selling due to the great service i received.
5/5
The Trusted AgentA real pleasure to deal with
We had a really great experience with Dannie. He had great knowledge on all the properties he showed us and always came prepared. He was really patient with us and was always thinking outside of the box. He really went above and beyond and we would definitely recommend Thorgills in future because of our experience with him. 10 out of 10 !
5/5
The Trusted AgentHelpful and professional
A big THANK YOU to Sean at the Ealing branch office for helping us to rent our house . He has all been incredibly helpful and professional in the process with regular updates to keep us informed along the way. I would not hestitate in recommending Sean to my friends and family. -
5/5
The Trusted AgentAmazing agent
Amazing team, kind staff and very helpful in every ways. I'm happy I rented from them and I will always recommend them. Thanks Thorgills, Ealing branch
1/5
The Trusted AgentStrongly DO NOT recomment
Poor management of property. Very slow in doing their job. Not very professional. Lack of anticipation of issues. Not prone to help find solutions or alternatives. Always saying "sorry" with no action behind it to follow up. Upon moving in, the flat was to be professionally cleaned and that is why we had t delay moving in. The time at which we were to move in, the previous tenants were having their furniture moved out. The flat was disgusting, used toilet paper etc... on the floor. A professional cleaner was not arranged and could not be provided for over 3 days, our movers were there, so we had to clean the flat ourselves. Other parts of the flat are not working entirely since over 6 months we are here, and if it 50% working, they consider that to be fine and will not seek more. Strongly disrecommend as they lack professionalism and ethics.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brentford has the most, with 738 reviews rated 4.6 out of 5, followed by Chiswick with 179.
The five Thorgills offices, by town:
42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."
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